Thank you as always ! Fourth time returning and previously used with another company Superb support from polite professional positive staff at The Lettings Partnership. CMP is a very th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The CMP HealthCheck process was clear, straightforward, and very helpful. The team was professional and supportive throughout, making the whole process smooth and easy to complete. We’re very pleased... Voir plus
L'entreprise a répondu
MK Estates Iford BH7 have completed & passed our property mark client money health check recently. We found the service provided by the letting partnership was great! Picked up the phone to our que... Voir plus
L'entreprise a répondu
We have just completed and passed our annual health check with The Letting Partnership and they were great through the whole process. Each person I spoke with came across approachable and happy to he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Letting Partnership
Écrit par l'entreprise
* Winners of The Queens Award for Enterprise 2021 *
The Letting Partnership offer cost effective outsourced client accounting services to letting agents all over the UK, freeing time for property professionals to focus what they do best: growing their business.
Recognised Propertymark industry suppliers, The Letting Partnership offer the only alternative to an accountants report required for member agents.
Coordonnées de contact
Liverpool Gardens 3, BN11 1TF, Worthing, Royaume-Uni
- 01903 477900
- enquiries@thelettingpartnership.co.uk
- thelettingpartnership.co.uk
4,8
Excellent
597 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hassel free process
We decided to contact the Lettings Partnership for our health check as local accountants were quoting a significantly higher amount to carry this out for us.
I must say I have been very pleasantly surprised at the price, the service received and how hassle free the whole process has been.
We will be using this service from now on
3 juin 2024
Avis spontané
Réponse de The Letting Partnership
Hi Scott,
Thank you for choosing to give our client money HealthCheck a go this year. We're delighted to hear that you not only liked the service, but that you saved money too!
We look forward to working with you again next year.
Client Money Health Check
Our startup just completed its first Client Money Health Check, which was made seamless with the assistance of TLP. Despite some ongoing issues with our bank, they were able to advise and workaround these issues to secure our health check and maintain our regulatory requirements.
22 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi there,
We are so pleased that you decided to give our HealthCheck a go. Starting up a business is an exciting time, but also very stressful! so I'm glad we were able to help.
We hope everything goes well and that you will consider us when it comes time to renew your CMP/Trade body Membership.
Just completed our CMP audit
Just completed our CMP audit. I have used The Lettings Partnership for several years now and found them very helpful and the process straight forward. My only concern is that the audit always starts just a few weeks before the CMP renewal and is still on going for a few days after the cover has expired. I will note my diary to contact them sooner next year rather than waiting for them to contact me, so I don't have that worry. Thank you for your help.
28 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Elizabeth,
Thank you for choosing to use our client money HealthCheck and for taking the time to leave your feedback. We are delighted that you are happy with the service we provide and with the HealthCheck overall.
Regarding the timing of your HealthCheck: please note that any reminders to renew your CMP, and to therefore provide an audit in support of your renewal, would come direct from your CMP provider (e.g. Money Shield, ClientMoney Protect or Propertymark) and we have no control over when these are sent out. Your frustration with the late notice is understandable and so setting your own diary reminder seems like a good plan going forward.
We hope that you will come back to us again next year.
Very professional and efficient service…
Very professional and efficient service from start to finish
24 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Laura,
Thank you for using our client money HealthCheck service and for taking the time to leave your feedback.
We're delighted that you were happy with the service and hope this means you'll come back to us again next year for your renewal.
Client Money Healthcheck
The Letting Partnership have recently completed our company Healthcheck. The team were all very helpful and the process was straightforward. Would recommend to other agents. The follow up call conducted by Joanna Mead was also very informative and Joanna provided some recommendations and was also very helpful.
20 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Kia,
Thank you for your great feedback. We're so happy to hear that you like the HealthCheck service and appreciated the follow-up call from Joanna.
Your kind words have been shared with all involved.
We hope you'll come back to us again next year.
Client Money Health Check
MK Estates Iford BH7 have completed & passed our property mark client money health check recently.
We found the service provided by the letting partnership was great! Picked up the phone to our questions, turn around the health check report quickly and provided a useful certificate for the completion! Highly recommended
16 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi James,
Thanks so much for taking the time to leave us a review.
We're very happy to hear that you like the HealthCheck service and would recommend us.
Don't forget we do more than just the HealthChecks! So if there is anything else we can help you with just give us a call on 01903 477903.
Easy to use and very helpful
Very helpful and responsive company, The process is very well explained and the turn around is very prompt. Joanna was a delight on the phone and very helpful!
13 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi,
Thanks so much for your review and kind words.
We are very pleased to hear that you like the service and your comments have been shared with teh team and especially with Joanna, who will be delighted!
Highly Recommended
The health check is a great way to make sure you are compliant. The team do so much work and walk you through any areas of confusion or concern.
This is the second year using the service and I would highly recommend.
1 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Emma,
Thank you for taking the time to leave your positive feedback. We're delighted that you like the HealthCheck and teh service provided by the team.
Thank you also for the recommendation, and we hope this means we'll see you again next year.
Staff are efficient and friendly
14 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Aidan,
Many thanks for your positive feedback for our HealthCheck Team.
Your comments have been shared and we hope you'll come back to us again next year.
The Annual Health check process is…
The Annual Health check process is always a little daunting, but The Letting Partnership make it simple and are always lovely to speak to and approachable. Would definitely recommend. Thanks. Solii
14 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Solii,
Many thanks for taking the time to leave us a review and for the recommendation.
We're delighted to hear that you like the service, and your lovely comments will be shared with the team.
We hope to see you again next year.
Excellent help and support
Excellent help and support. Always happy to assist with our queries
10 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Heather
Thank you for your positive feedback.
We are so pleased you like the service.
Health Check
Very easy to use,helpful professional staff when/if required. Extremely straightforward process.
9 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Elliott,
Thank you for kindly leaving us a review for our client money HealthCheck service.
Your positive feedback is appreciated and has been shared with the team.
We hope you'll come back to us again next year.
very fast and efficient service
very fast and efficient service. explained queries satisfactorily
8 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi and thanks for taking the time to leave your feedback for our client money HealthCheck service.
We hope you'll consider us again next year for your renewal.
Very easy and a very user friendly…
Very easy and a very user friendly portal to enter the information. Prompt updates and replies to questions. Would recommend to other agents instead of a full accountants report.
29 avril 2024
Avis spontané
Réponse de The Letting Partnership
Hi Darren,
Thank you for your positive feedback and your recommendation. We're so pleased that you like the servie and hope this means that you'll be coming back to us again next year.
The annual health check process is very…
The annual health check process is very fast and straightforward. Only downside is you can’t save the form and have to complete it all in one go. But after doing this for over 3 years now it’s easy to follow and the team are very helpful.
7 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Freya,
Thank you for taking the time to leave us a review and share your feedback. We are delighted that overall you are happy with teh service, however we do understand your frustration with not being able to save as you go on the online form. There is a reason for this, however:
The data requested is 'time critical' - i.e we capture the data at a particular time (the time of completing the form). If the form were to be completed over several days then the original data from day 1 would be out of date by day 2 which would render the HealthCheck inaccurate and giving out false results. Obviously this is not an option for us.
In order to help with this we do provide a Checklist which you can print off and complete before starting the online form - this allows you to gather a lot of the information ahead of time that is not always to hand.
I hope that helps to explain. We hope to see you again next year.
Very helpful and positive staff
Very helpful and positive staff, explained everything. Very happy with service
2 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Ter,
Thank you for taking the time to leave us your feedback. All of our team work hard to provide the best service possible so it is always good to hear from our customers that it is appreciated.
Accounting Health check
It’s the 2nd year we’ve completed our Accounting Health check through The Lettings Partnership. Whole process was smooth, fast and uncomplicated. Communication was exceptional all the way through. Would highly recommend.
2 avril 2024
Avis spontané
Réponse de The Letting Partnership
Hi Jemma,
Thank you so much for your positive review for our HealthCheck service. We are of course delighted with your comments and really appreciate the feedback and recommendation.
If there is anything else we can help you with please just give us a call on 01903 477903.
Otherwise we hope you'll come back to us again next year for your renewal.
Very happy
Very happy, process for new client health check was easy and Kayleigh was quick to respond to queries
1 mai 2024
Avis spontané
Réponse de The Letting Partnership
Hi Louise,
Thanks so much for taking time to leave a review for your recent HealthCheck.
We're glad that yiou are so happy with the service and your positive feedback will be passed on to the team - especially Kayleigh.
We hope to see you again next year
3 consecutive years of straight…
3 consecutive years of straight forward, professional, courteous service that has never felt overburdensome
26 avril 2024
Avis spontané
Réponse de The Letting Partnership
Thank you so much for taking the time to leave feedback for our client money HealthCheck. We're delighted that you are happy with the service you have received, and are especially happy as yours is our 500th review on Trustpilot, and we are still rated 5 stars!! :0)
So thank you again and we hope you'll come back to us again next year.
Easy process and available to advise…
Easy process and available to advise whenever needed.
18 avril 2024
Avis spontané
Réponse de The Letting Partnership
Hi Peter,
Thank you once again for your kind words. We are glad you love our HealthCheck process!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.