Made an order on Monday 25th October and paid for next day delivery, this didn't happen. The parcel was eventually delivered by Amazon in Amazon packaging on the 29th October!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Fantastic value for money, they look fabulous and have had lots of compliments. Really brighten up our garden. Delivery was really quick too! Will definitely buy more especially with the great cus... Voir plus
Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... Voir plus
L'entreprise a répondu
The order process was simple and straight forward. However I was not able to give you a review as I have not yet got the lights fixed due to unavailability of electrician, hence not sure how they wi... Voir plus
3,9
Bien
131 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lights for my garden.
Quick to deliver and easy to put up in my garden absolutely love them not too bright.
22 juin 2025
Avis spontané
Avoid at all costs
Do not buy with this company, I bought 3 lights but one was the incorrect colour. I have sent numerous emails with no reply and all the telephone numbers for the company don't exist. STAY WELL AWAY UNLESS YOU WANT DISAPPOINTMENT.
13 juin 2025
Avis spontané
Réponse de Thelights4u
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Expected better
Online looks beautiful we hung them today but The covers are broken cheap plastic made a mistake buying them . Someone contact me please!
7 juin 2025
Avis spontané
Réponse de Thelights4u
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Best Shopping experience I’ve had so…
Best Shopping experience I’ve had so far and they’re offering a £200 voucher!!
24 mai 2025
Avis spontané
Réponse de Thelights4u
Dear Shaaban,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
It’s a good product and looking to get…
It’s a good product and looking to get more
23 mai 2025
Avis spontané
Réponse de Thelights4u
Hi,
Thank you for your positive feedback, which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
The sun powered lights (2) remote controlled
The sun powered lights (2) have provided a lovely space to sit during the evening under my gazebo. The lights provide ample light to read at 100% and an nice ambiance at 25%. Using the remote control makes changing the brightness effortless. For the £13 cost they are a real bargain. I will be getting some more for my shed.
24 mai 2025
Avis spontané
Réponse de Thelights4u
Dear Tim,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Absolutely shocking company
Absolutely shocking company. Ordered lights twice. First set showed up eventually after weeks of unanswered emails. Second set…. Still never received these and to add to this I haven’t had a refund. Communication between customer service is terrible. Honestly avoid.
24 mai 2025
Avis spontané
Réponse de Thelights4u
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Do not buy with this company
Do not buy with this company, I bought 3 lights and one arrived broken. When I contacted for a simple exchange, they have been ignoring all my inquiries.
23 mai 2025
Avis spontané
Réponse de Thelights4u
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Réponse de Thelights4u
Dear Joy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Réponse de Thelights4u
Dear Preet,
Thank you for your positive feedback, which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Réponse de Thelights4u
Dear Emma,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent 60cm lights with prompt delivery.
Prompt service - fabulous lights for a fraction of what others charge. Highly recommend - bought 2 60cm lights then bought another 2 after trying them out!
17 mai 2025
Avis spontané
Réponse de Thelights4u
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Product exactly as described
Product exactly as described. Couple of issues with delivery that the company sorted with great quick communication.
14 avril 2025
Avis spontané
Réponse de Thelights4u
Dear Tasmine,
Thank you for your positive feedback, which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent product and value
15 mars 2025
Avis spontané
Product was exactly as described and…
Product was exactly as described and with fast delivery
16 mars 2025
Avis spontané
Excelent light fitting
The product came on time. I have fitted the product and it performs excelently. The price, givern the quality was very reasonable. Happy days, whats not to like.
15 mars 2025
Avis spontané
Prompt delivery and friendly service
Prompt delivery and friendly service, up to date information on the delivery. Plus the product is good and looks great in the garden .
17 mars 2025
Avis spontané
God communication
Easy to order promt dispatch and delivery good communication and item as described
28 février 2025
Avis spontané
The company kept me informed on…
The company kept me informed on dispatch and delivery, although there was a hiccup on postage charge, it was dealt with promptly and with complete apology from company.
3 mars 2025
Avis spontané
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