Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've ordered 3 times now from LiveTrue and whilst my first order went to back order customer service couldn't have been more helpful and my order was not delayed long. Fabulous brands offered at fant... Voir plus

Noté 2 sur 5 étoiles

Not great, ordered item two weeks ago and still hasn't arrived. Contacted LTLT and they said it will arrive soon that's it. No response when I contacted them again to say how soon is soon. Disappoint... Voir plus

Noté 1 sur 5 étoiles

Ordered on 6th June and followed up on email 15th because I hadn’t had any tracking. Literally was completely ignored so I asked to cancel my order and get a refund ( still ignored ) they have now all... Voir plus

Noté 5 sur 5 étoiles

I love all of the products I have ordered from this website, everything always arrives very well packed, prompt delivery and there is even the option to pay in 3 parts! Amazing!

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Founded by award-winning London salon group Live True London, the LTL Shop was created to bring our clients professional hair care at an unbeatable price. With product knowledge gained through ten years of salon experience, we want to offer you the best hair care for salon quality hair at home.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 1 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Good products, good delivery

Have ordered Redken All Soft products multiple times and they've always been delivered promptly. Never had any doubts about the quality of the products supplied.
Wish LTL stocked a wider range than they do so could buy more from them.

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service and Speed of Delivery

I regularly order from The LTL Shop because their website is so easy to use, their prices are highly competitive, and, crucially, their delivery is incredibly quick and reliable.

My most recent order perfectly demonstrates their efficiency: I ordered 2 x Redken All Soft Shampoo 1000ml bottles on Tuesday 18th November and my order was delivered free of charge today, Thursday 20th November. A 2 day turnaround is superb!

I have absolutely no hesitation in recommending The LTL Shop to family and friends. They are consistently excellent.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I found this little gem online a while…

I found this little gem online a while ago now and was so thankful I did after searching everywhere for the 1000ml redken conditioner and shampoo I finally found it here at a fantastic price I will honestly never have it from anywhere else now they have been brilliant I found there website easy to browse and very easy to place an order if you need advice you get that to what more could you ask for.
The quality is spot on you know your getting the genuine product which is the most important thing to all of us. Delivery super fast 👌 so bonus on top of everything else I'm one very happy girl and if I could keep this a secret just for me I would lol 😆 but I think it's only fair to share it with everyone that wants quality at affordable prices I highly recommend LTL 😀 ❤💙

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Pleased with deliveries thank you

Hi
Ordering from LTL easy and my experience has been quick delivery which is good when waiting on goods to be able to use them .
I was surprised on reading problems some customers have had getting goods ,
Can honestly say i have had no problems .

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Honestly I’m a little shocked by these…

Honestly I’m a little shocked by these reviews - I’ve ordered 3 times now and honestly I think they are a fantastic supplier who offer amazing value. My order came in the time frame they told me it would and they products have been fantastic and they actually sell amino mint which is my holy grail shampoo.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

One of my go-to discount websites

My experience seems different to others I had a problem with a damaged package but that was a problem created by the couriers in transit. LTL immediately replaced the products that arrived in damaged boxes or were missing. All I did was send photos of the exterior of the box. I find their range good, prices very competitive and items rarely out of stock.

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent FUL hair products

I got some FUL hair products last week — moisturizing mask and styling stuff — and they’re amazing! Great quality, good prices, and super fast delivery. Really happy with the whole experience. Highly recommend! I’ll definitely order again! Perfect gift idea 💛

15 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Appalling service and questionable products

I ordered six large redken containers of shampoo, one was leaking when it arrived. The other bottles felt inferior and the quality of the shampoo didn't feel like Redken shampoo. I sent in photos of the leaking and dented bottles as requested and have not received any reply since.
The company are not listed at company house.
I have emailed numerous times with no response , if you order from an online company and are not satisfied you can return in a a certain time frame that's if the company ever respond.
This company ( if in fact they are a comany) are a total scam, if something seems too cheap there is usually a reason. AVOID and do not waste your money .
I am pursuing this with my credit card company.

18 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service and easy to order

I’ve tried so many hair products over the years, but this one genuinely impressed me. It left my hair feeling soft, shiny, and so much easier to manage. It doesn’t feel heavy or greasy at all. I’ve noticed a real difference in the texture of my hair after just a few uses — definitely my new go to!

4 novembre 2025
Avis spontané

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