I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Voir plus
L'entreprise a répondu
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Great price. Cheaper than any other site. Notified of delay in delivery with a 10 percent discount for the Inconvenience. Only downside was they sent the top without ny wrapping at all besides in the... Voir plus
L'entreprise a répondu
Ordered a jacket, but unfortunately not in stock. Dan very helpful and fully refunded me quickly. Also offered alternative jackets in stock. Would definitely recommend and will be back again. Very... Voir plus
Do not use SCAMMERS PLEASE SOMEONE HELP ME, I WILL BE SUING THE DIRECTORS OF THE LTD COMPANY. Orders a pair of £400 shoes paid in full said I should receive within 1-3 working days it’s been nearl... Voir plus
À propos de l'entreprise
- Magasin de vêtements pour hommes
- Magasin de vêtements
- Magasin de couture
- Boutique d'accessoires de mode
- Boutique de sacs à main
- Magasin de chaussures
Écrit par l'entreprise
Men's and women's designer clothing, footwear and accessories.
Coordonnées de contact
2,7
Bas
320 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant choice of designer clothes…
Brilliant choice of designer clothes and great service 👍
9 décembre 2021
Great service 👏
1 décembre 2021
Great company
Great company. Everything I order is perfect and always delivered on time. These guys are great. Thanks a lot
1 décembre 2021
Very good service all round fast…
Very good service all round fast shipping will be back
29 novembre 2021
Brilliant t shirt
25 novembre 2021
excellent choice of designer clothing
excellent choice of designer clothing, and great delivery
23 novembre 2021
The customer service of the luxurious…
The customer service of the luxurious shop is second to none. They dealt with my query quickly and efficiently. I am so impressed with this shop. Would definitely order from them again
22 novembre 2021
I don’t normally do reviews but it’s…
I don’t normally do reviews but it’s hard to find a great clothes brand which does Klarna, I emailed them with a query and response time was within an hour which I thought was fantastic, I will definitely be ordering again.
19 novembre 2021
Poor after sales care.
My review, I purchased a pair of Balenciaga trainers at £745.75 in good faith that such an expensive pair of trainers would last a good while, and at least prove to be fit for purpose. Within 3 weeks to my horror the trainers proved to be faulty. Upon the return of the trainers, I was informed that after over a week of waiting that the trainers were not faulty, and I will not get a refund which is disputable if not dubious.
15 novembre 2021
Avis spontané
Réponse de The Luxurious Shop
Hi Andrew,
We are disappointed to hear that you are not completely satisfied with your experience.
After inspection by our team and after returning your trainers back to the manufacturer, the area of concern that you highlighted was not deemed as a manufacturing fault and is down to general wear and tear.
As you can see from previous reviews, when an issue occurs that is a genuine manufacturing fault, we are able to refund the full amount paid or offer a replacement. We regret that on this occasion, we are unable to do so due to the issue being down to general wear and tear.
Kind Regards,
The Luxurious Shop
I highly rate your services and I…
I highly rate your services and I always recommend friends and colleague to check out your page. The only thing is I have been shopping from you for almost 2 years and you have never given me as a loyal customer seasonal or festive discount even as an NHS worker. A lot of other sites consider it
14 novembre 2021
Amazing thank you
30 octobre 2021
I like this site
I like this site, I've had a few things from him so far, this is my third pair of off white trainers from here, these ones are for Christmas for my daughter, she asked for converse but I prefer the off whites.
Delivery was only a few days.
29 octobre 2021
Excellent all round
Prompt delivery. Beautifully and securely packaged. Great price too.
28 octobre 2021
C.P Jumper
Great Service,Great Clobber, The Communication is second to none, Absolutely ousting all round
25 octobre 2021
Outstanding luxury retailer
24 octobre 2021
My jacket came and was perfect in every…
My jacket came and was perfect in every way, I will be shopping more on this site,
23 octobre 2021
Fantastic from start 2 finish
21 octobre 2021
I just wanted to say how great your…
I just wanted to say how great your customer service has been and the quick turn around in the exchange I requested. You were very helpful and I look forward to purchasing from the company again.
19 octobre 2021
Avis spontané
Highly recommend!
Highly recommend!! Couldn’t be happier with this guys, I was very indecisive with a style and size but they were very patient with me and their delivery is very fast!
18 octobre 2021
Avis spontané
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