The Luxury Bed Company Avis 

1 008
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Having bought 3 beds with TLBC in the past, we’ve had previously great experiences. However with our most recent purchase of a Marina children’s bed, there is a big gap in the corners of the bed where... Voir plus

Noté 1 sur 5 étoiles

Purchased a tv bed and the mechanism broke in under a year, the company called this wear and tear, refusing to repair. Shockingly poor quality of materials used if that is the case. AVOID @Callum... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my bed delivered today and just wanted to say WOW!! I’ve purchased a few beds from The Luxury Bed Company over the years for myself and my kids, and they never fail to impress. From the m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering process was thorough- I was called to check all the dimensions and the delivery info (ie the stairs) The delivery was prompt, the delivery team were efficient and tidy The bed itsel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits

Informations provenant de diverses sources externes

Welcome to The Luxury Bed Company. We are furniture experts specialising in beds and sofas. With an incredible range of choice all our products can be customised to your liking with a huge range of fabric choices.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

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A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(1 008)

61 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Luxury beds with a luxury customer…

Luxury beds with a luxury customer service!!
We purchased our master bedroom bed from this company 4 years ago and I remember clearly that I had so many questions prior to buying; I reached out via instagram and the team responded very quickly and were very attentive. The bed itself is beautiful, strong and sturdy. Still absolutely perfect 4yrs on! The under bed storage is also so useful!
I messaged very recently to ask about a day bed I was interested in and again; the response time was super quick and my questions answered thoroughly. I highly recommend this company for the brilliant service and quality of the products!

9 novembre 2023
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Réponse de The Luxury Bed Company

Thank you so much for leaving us a review Leila! We really appreciate your feedback!

Many thanks
Meg

Noté 5 sur 5 étoiles

Lily bed with lift up storage

I purchased the kingsize lily bed with under bed storage, it is absolutely beautiful, so luxurious. I opted for the celebration 1000 mattress which is the comfiest bed I’ve ever had. I bought 3 additional mattresses of the same and cannot recommend enough. The staff I dealt with went above and beyond to meet my usual last minute style. Would use again!

3 novembre 2023
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Réponse de The Luxury Bed Company

Thanks for your five star review Tamsen, we really appreciate you taking the time to leave us a review.

Many thanks
Meg

Noté 5 sur 5 étoiles

Recieved my bed couple days ago the two…

Recieved my bed couple days ago the two men that fitted the bed were very friendly. The bed fitted perfect in my room it’s absolutely stunning love the how the headboard touches the ceiling its beautiful fabric and the mattress was fab quality too very comfortable bed would highly recommend this company xx

6 novembre 2023
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Réponse de The Luxury Bed Company

Thank you for leaving us a review Lorraine, we really appreciate your great feedback.

Many thanks
Meg

Noté 5 sur 5 étoiles

We went in to luxury bed company to…

We went in to luxury bed company to have a browse and ended up buying multiple beds. Megan who served us was extremely friendly & helpful, she was super patient and attentive. Thank you so much for all your help. Your beds are amazing quality and beautiful, we look forward to receiving our order soon.

Salma

9 novembre 2023
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Réponse de The Luxury Bed Company

Thank you so much for your review Salma, it was great to meet you! We really appreciate you popping down to the showroom.

Many thanks
Meg

Noté 5 sur 5 étoiles

Joe was fantastic from start to finish…

Joe was fantastic from start to finish his advice and attention to detail throughout our purchase was great. He was very patient when we couldn’t decide on style and colour as there was soo much choice! Thanks Joe Will definitely return again.

6 novembre 2023
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Réponse de The Luxury Bed Company

Hello The Bowens, amazing words i shall make sure to pass these onto Joe thank you for taking the time to leave us some feed back it is massively appreciated

Noté 5 sur 5 étoiles

Had several questions to ask before…

Had several questions to ask before placing an order Megan has been really helpful and replied back straight away. Thanks Megan.
Mark

3 novembre 2023
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Réponse de The Luxury Bed Company

Thanks for your five star review Mark! I'm really glad I could help you with the order.

Many thanks
Meg

Noté 5 sur 5 étoiles

Exceptional Customer Service

We recieved the most beautiful princess bed for our daughter. Exceptional customer service! We are beyond impressed. And we will definitely be using you guys again in the future. Support small and local businesses!

1 novembre 2023
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Réponse de The Luxury Bed Company

Thanks so much for your lovely review Danielle. We are so pleased you love your daughters new bed. If you need anything in the future you know where we are.

Many thanks
Meg

Noté 5 sur 5 étoiles

They always have great discounts and…

They always have great discounts and the quality is superb 👌 this is my second purchase the bed I bought 1st is to die for its amazing and the settee I've just purchased will no doubt be top quality

30 octobre 2023
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Réponse de The Luxury Bed Company

Thank you for being a loyal returning customer, we love to hear this and as always if you need anything give us a shout :)

Thanks
Leanna

Noté 5 sur 5 étoiles

Looking forward to receiving are second…

Looking forward to receiving are second bed with these guys. Great service so far. Excellent service on are last order Hoping to have the bed In time for Christmas 🤞🏼

27 octobre 2023
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Réponse de The Luxury Bed Company

Thank you for your five star review Ashley, we really appreciate you ordering with us again.

Many thanks
Meg

Noté 5 sur 5 étoiles

I purchased a bed a few weeks ago and…

I purchased a bed a few weeks ago and so far the experience has been great! Everyone that I have dealt with has been friendly and eager to assist with my questions. Leanna has been working with me to get my order finalized and she is very professional and helpful. Can’t wait to get our bed!

25 octobre 2023
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Réponse de The Luxury Bed Company

We are super excited for you to receive your bed! Thank you so much for sharing your experience and leaving us a review :)

Many thanks
Leanna

Noté 5 sur 5 étoiles

Just wow 🤩 got my master bedroom bed…

Just wow 🤩 got my master bedroom bed wanted something a bit extra and. Different so many designs and fabrics for choice and the team helped me pick and design my dream bed they just so helpful and know exactly wat was going to look best couldn’t recommend enough.
From start of ordering to delivery so helpful thanks again The luxury bed company

5 octobre 2023
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Réponse de The Luxury Bed Company

Thank you Debbie, we really appreciate your kind words and can't wait for you to receive your bed for your master bedroom :D

Thanks, Leanna

Noté 5 sur 5 étoiles

Great company

I had a great experience. Leanna was very professional, friendly and efficient. She is a great credit to the company team.

14 octobre 2023
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Réponse de The Luxury Bed Company

Thank you so much i really appreciate your kind words and sharing your experience :)

Thanks again,
Leanna

Noté 5 sur 5 étoiles

3 new beds

Ordered 3 beds for our new house and couldn't have picked a better company to get them from.
Service is exceptional. Beds are beautiful. Delivered and built with no problems. I am in the process of ordering another bed for my loft space which will be unique headboard and the team are super helpful in making that process stress free. Especially fact I'm based miles away. Highly recommend.

18 octobre 2023
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Réponse de The Luxury Bed Company

Thank you so much for leaving us a review Laura, its great to hear your feedback! All three of your beds look great.

Many thanks
Meg

Noté 5 sur 5 étoiles

Showroom visit

We went to have a look around the luxury bed company showroom today and we were really impressed. Showroom was set out really well with different bed designs and colours. Joe showed us around and was really helpful explaining all the different options. Beds themselves are absolutely beautiful and finished to high standard. Defiantly recommend!

17 octobre 2023
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Réponse de The Luxury Bed Company

Thank you very much for leaving the review, it is much appreciated. I'm glad I could help you around the showroom :)

Joe

Noté 5 sur 5 étoiles

Highly recommend this bed company!

Thankyou so much to everyone the luxury bed company!
You made my little girls day yesterday!
Would highly recommend to anyone.
Fantastic customer service!

12 octobre 2023
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Réponse de The Luxury Bed Company

We are so happy your little girl is in love with her bed - thank you so much :)

Many thanks
Leanna

Noté 5 sur 5 étoiles

Amazing customer service

My oxford mattress arrived today. I am so pleased with how comfortable this mattress is, we went into the showroom in Darlington and spoke to Joe, he was so friendly and helped us find the perfect mattress. Thank you so much 😊

12 octobre 2023
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Réponse de The Luxury Bed Company

Thanks for leaving this review Alice, much appreciated!
We're glad you love your mattress!

Noté 5 sur 5 étoiles

Best bed ever!!

From start to finish TLBC have been amazing!
Brilliant Customer service and the bed is amazing.

We have had a few bad experiences in the past with other bed company’s but TLBC I cannot fault at all.

They have been so helpful (especially Callum) always answered any questions very quickly and the whole process has been so organised!

Highly recommend:-)

11 octobre 2023
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Réponse de The Luxury Bed Company

Hello there,

I hope you are well.

Thank you so much for your review and kind words its much appreciated

Thanks
Callum

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Leanna helped me with my order and was so helpful. I can’t wait to see my daughters face when she gets he first big girl bed!

9 octobre 2023
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Réponse de The Luxury Bed Company

Thank you for your review Emma, I am excited for your little girl :D

Thanks
Leanna

Noté 5 sur 5 étoiles

TLBC Process

The Luxury Bed Company has been super helpful! I’ve had this bed I’ve wanted saved for a very long time and was waiting for them to begin shipping to the states. Megan has helped the process be super easy and answered all my questions with patience and clarity! I can’t wait to receive my product.

30 septembre 2023
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Réponse de The Luxury Bed Company

Thank you so much for leaving us a review Jenna! We cannot wait for you to receive your order from us.

Many thanks
Meg

Noté 5 sur 5 étoiles

Great customer service!

I just ordered my bed from them and needed to make adjustments to the headboard height. Their customer service was so quick with responding to me and they are absolutely amazing. They helped me through the process of ordering correctly and were so kind and professional. Great experience so far. By far the best customer service experience I have had in years. I cannot wait to get my bed!

28 septembre 2023
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Réponse de The Luxury Bed Company

Thank you so much for sharing your experience with us, we are also happy to help where we can and we cannot wait for you to receive your bed :)

Thanks
Leanna

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