Bought aqua shoes, they were just as described in the description. A good price and delivery was prompt. Slightly wide fitting but could be adjusted with the Velcro fastening
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I mistakenly ordered two of an item , realised quite quickly and contacted them . I got an immediate reply and they sorted my order before I received it . Delivery was really quick and items are... Voir plus
L'entreprise a répondu
I was looking for a pool cover for my daughter and The Magic Toyshop had one that looked suitable at a reasonable price. It arrived in good time, with no excess packaging.
L'entreprise a répondu
Bought a padded lap tray so disabled daughter could use it whilst in bed for eating on her very bad days. Only used a few times and have found that the frame is broken and coming away from the pad. Re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Visiting The Magic Toy Shop is truly as enchanting as it sounds – thanks to our rich selection of toys and games, you’ll find something for kids of all ages and interests (yes, really!), whether you’re looking for inside or outside entertainment.
Coordonnées de contact
Unit 6, Edenbridge Trade Centre, Hever Road, TN8 5EA, Edenbridge, Royaume-Uni
- 01732866922
- info@themagictoyshop.co.uk
- themagictoyshop.co.uk
4,4
Excellent
714 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely to browse and see all the things…
Lovely to browse and see all the things they sell. The two items I bought are very good, was packaged well and was a good price.
17 septembre 2025
Réponse de The Magic Toy Shop
Dear Mrs. S L Giles,
We are pleased to hear that you found the items you bought to be good, well packaged and reasonably priced. Thank you so much for the 5 star rating, it means a lot to us. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Just love the magic toy shop,
Just love the magic toy shop,, purchased a lot of things from this site,, always happy,, fast and efficient delivery also,, would definitely recommend
17 septembre 2025
Réponse de The Magic Toy Shop
Dear Helen,
Thank you so much for the 5 star rating and recommendation. We are pleased to hear that you have always had a positive experience with us. Nothing gives us more joy than a satisfied customer. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Good quick delivery and good prices.
24 septembre 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Nicola,
We are please to know that you are more than satisfied with your order, finding the delivery services to be quick, with good prices. Thank you so much for the 5 star rating, we look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Absolutely amazing service
Absolutely amazing service. Next day delivery on part of my order and the following day for the other part (all free delivery) quality and well priced toys. I would recommend to everyone!
12 septembre 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Jody,
We are pleased to know you are more than satisfied with your order. We aim to provide our customers with quality items, at reasonable prices, with free and fast delivery services. Thank you so much for the 5 star rating. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Great price
Great price! Delivery a little later than expected and also was left on my doorstep, but that's more a courier issue so full stars because the item is well worth the money.
18 août 2025
Réponse de The Magic Toy Shop
Hello Claire,
Thank you so much for the 5 star rating and positive feedback. We are glad to hear that you are more than satisfied with the item. As for the delivery issues, we do apologize for the inconvenience and will look into the matter, forwarding the information to the courier to ensure this does not repeat in the future!
Kind regards,
MN
The Magic Toy Shop
Easy to use website
Easy to use website, selection of delivery options.
Easy to build ramp, my 8yr old son did it himself.
23 août 2025
Avis spontané
Réponse de The Magic Toy Shop
Hello,
We are pleased to know that you are more than satisfied with your experience with us, including the website, delivery and item you received. We are glad to hear that your 8 year old son was able to place the order themselves. Thank you so much for the 5 star rating, it means a lot to us!
Kind regards,
MN
The Magic Toy Shop
Fantastic quality great product…
Fantastic quality great product excellent value for money thank you so much 👌
18 août 2025
Réponse de The Magic Toy Shop
Dear Lee,
We are pleased to know you are more than satisfied with your order, finding the product to be great and excellent value for money. Thank you so much for the 5 star rating and recommendation. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Birthday gift
Ordering and delivery was good.
Item wasn't as good quality as expected for price.
The collar around the toy cats neck broke after 2 days.
12 août 2025
Avis spontané
Réponse de The Magic Toy Shop
Hello Carol,
Thank you for sharing your feedback with us. We are sorry to hear about the disappointment you experienced with your order, as this is not the level of service we aim to provide. For all such issues, please reach out to our support team within 30 days of receiving your order, and we will be happy to assist you in resolving the matter.
Kind Regards,
MN
The Magic Toy Shop
Not tell me to be
Not tell me to be, patient, when been waiting two weeks for Parcel. I also did get 2nd answer they was polite said they would help.
21 juillet 2025
Réponse de The Magic Toy Shop
Hello,
We sincerely apologise for the experience you faced with your recent order. This is not the level of service we aim to provide our customers. Unfortunately, the delay was due to an issue from the courier’s end, and we are very sorry for the inconvenience this caused. We can confirm that your order has been refunded in full.
We will be reviewing this matter with our delivery partners to help ensure such an issue does not happen again. We truly hope you will give us another chance to provide you with the smooth and enjoyable shopping experience you deserve.
Kind Regards,
MN
The Magic Toy Shop
Sent wrong item which I had to return…
Sent wrong item which I had to return and wait on refund for as they would not exchange it I had to place another order and refunded too much money and demanded it returned
25 juillet 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Mrs Stevenson,
We are sorry to hear about the experience you faced. Unfortunately, we have been unable to locate your order details or any communication related to this matter. We did request further information from your end so we could investigate and help resolve the issue, but we have not yet received it. Please provide us with the necessary details so we can look into this and assist you further.
Kind Regards,
MN
The Magic Toy Shop
A good service offered
Was very straight forward from ordering to paying to delivery, delivery was super quick, all arrived in good order and was a good quality.
23 juillet 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Sue,
We are pleased to know you are more than satisfied with your order. Thank you so much for the 5 star rating. We are glad you found the entire process to be straight forward, with quick delivery and qualities items. Your feedback means a lot to us and we look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Réponse de The Magic Toy Shop
Hello Linda,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know you are more than satisfied with the service and delivery. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Réponse de The Magic Toy Shop
Dear Richard,
We are pleased to know that you are more than satisfied with your order, finding the service to be excellent and product to be well packed. Thank you so much for the 5 star rating!
Kind regards,
MN
The Magic Toy Shop
Good experience.
Easy order,quick delivery,and good quality product at a good price.What's not to like!.
8 juillet 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Adrian,
Thank you so much for the 5 star rating, it means a lot to us. We are pleased to know you are more than satisfied with the order process, delivery, price and quality of the product delivered to you. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Réponse de The Magic Toy Shop
Dear Karen,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know you are more than satisfied with your order, finding the product to be great, with efficient delivery services! We look forward to serving you again soon.
Kind regards,
MN
The Magic Toy Shop
Great experience
I bought very nice items (ice trays), works well and fast delivery. I am very happy with the experience.
23 juin 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Dina,
We are glad to know that you are more than satisfied with your order, finding the ice trays to be nice and working well, with a fast delivery service. Thank you so much for the 5 star rating, it means a lot to us. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Now here’s a company worthy of its NaCl
Now here’s a company worthy of its sodium chloride. Acknowledgments seem to come quicker than placing the order. Several times now, the delivery has come next day, but I had to wait, wow! Was it two day this time? Anyway, I might add the packing was - as every time previous, masterly. Set the solar garden feature up per the simplest of instructions and it just works. No fuss. One can glow with an aura satisfaction when that happens.
23 juin 2025
Avis spontané
Réponse de The Magic Toy Shop
Hello,
Now that’s a review worthy of a standing ovation! Thank you for the brilliant praise — we are absolutely glowing (just like your garden feature!).
It is always a joy to hear when everything arrives swiftly, sets up smoothly, and brings a touch of magic to your space.
We truly appreciate your continued support and hope your garden keeps shining bright!
Kind regards,
MN
The Magic Toy Shop
Water feature
Bought a water feature and the delivery was fast snd free .
The water feature is an amazing addition to the garden.
23 mai 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Annie,
Thank you so much for the 5 star rating. We are pleased to know that you found your new water feature to be an amazing addition to the garden. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
Fast delivery,product in great condition
Fast delivery,product in great condition
7 juin 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Sandra,
Thank you so much for the start rating, it means a lot to us. We are glad to know that you are more than satisfied with your order and we look forward to serving you soon!
Kind regards,
MN
The Magic Toy Shop
Never heard of this company before
Never heard of this company before. But had exactly the item I was looking for (decorative hosepipe holder ).
Not only was the ordering straightforward, but the delivery was fast and the quality of the item superb. Magic Toy Shop now in my saved list of places to go.
1 juin 2025
Avis spontané
Réponse de The Magic Toy Shop
Dear Robert,
We are pleased to know that you are more than satisfied with your order. Thank you so much for the 5 star rating. We aim to provide our customers with quality items at reasonable prices. We look forward to serving you again soon!
Kind regards,
MN
The Magic Toy Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.