Bought aqua shoes, they were just as described in the description. A good price and delivery was prompt. Slightly wide fitting but could be adjusted with the Velcro fastening
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I mistakenly ordered two of an item , realised quite quickly and contacted them . I got an immediate reply and they sorted my order before I received it . Delivery was really quick and items are... Voir plus
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Had a few things from you. All have been superb and you keep youre prices low which help people like myself (pensioners) able to buy wood quality gifts for pure loved ones. Thank you
Bought a padded lap tray so disabled daughter could use it whilst in bed for eating on her very bad days. Only used a few times and have found that the frame is broken and coming away from the pad. Re... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Visiting The Magic Toy Shop is truly as enchanting as it sounds – thanks to our rich selection of toys and games, you’ll find something for kids of all ages and interests (yes, really!), whether you’re looking for inside or outside entertainment.
Coordonnées de contact
Unit 6, Edenbridge Trade Centre, Hever Road, TN8 5EA, Edenbridge, Royaume-Uni
- 01732866922
- info@themagictoyshop.co.uk
- themagictoyshop.co.uk
4,4
Excellent
715 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The item on this occasion was faulty…
The item on this occasion was faulty the matter was resolved adequately however with a refund so good on that side of things
3 décembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Rosemary,
Thank you for taking the time out to share your feedback and apologies for the negative experience due to a faulty item. We, however, are glad to know that our customer support team handled the matter for you. In case you could share more information such as your Order ID, we would love to investigate further in order to ensure we can avoid such issues in the future. In any case, we appreciate you taking the time out to give us this feedback!
Kind regards,
MN
The Magic Toy Shop
They’re doing everything right as far…
They’re doing everything right as far as I’m concerned. Ordering items is easy, you are kept informed as to when your order is sent out for delivery, and to who. Information on tracking is supplied, items are wrapped safely and securely but no waste and the items I ordered are great. Extremely satisfied with them.
29 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Margaret,
We are absolutely delighted to read your wonderful review and feedback, it truly means a lot to us. We aim to provide our customers with an easy ordering and delivery process, with quality items at reasonable prices. We are glad to know that your order experience with us reflects this, Thank you for the feedback!
Kind regards,
MN
The Magic Toy Shop
Roller skates
I brought roller skates as a Xmas present, delivery was fast the next day. Skates look good.
26 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Madhu,
We are delighted to hear that your roller skates arrived on time and met your expectations with their quality. Nothing brings us more joy than knowing our products have brought happiness to you and your family this Christmas. Thank you for sharing your wonderful feedback!
Kind regards,
MN
The Magic Toy Shop
Delivered on time and no problems but…
Delivered on time and no problems but one of the stars I ordered was broken and we weren't able to use it, didn't bother trying to return as they were only £4 each and not worth the hassle
29 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Hello,
Thank you for your feedback. We are sorry to hear that one of the stars arrived broken. It is our duty to ensure our customers are fully satisfied, and we would love the chance to resolve this for you.
Please share more details or leave us a message, and we will make it right without any hassle.
Kind Regards,
MN
The Magic Toy Shop
doll s pram
Ordered grandaughter a dolls pram.Easy to order delivered on time.Cannot say anything about the pram because its for Xmas and I wont be playing with it.Looks good on the picture
18 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Paul,
Our sincerest gratitude for the 5 star rating and wonderful feedback. We are pleased to know that you found the order process to be easy with timely delivery.
We hope our BiBi Dolls and Accessories bring endless joy to you and your family this Christmas!
Kind regards,
MN
The Magic Toy Shop
Fabulous service & beautiful dolls &…
Fabulous service & beautiful dolls & accessories. Can’t wait to see my granddaughters face when she opens her doll
1 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Kath,
We are absolutely delighted to know that you love our BiBi dolls and their accessories. Thank you so much for the wonderful feedback. We hope our BiBi dolls bring endless joy to you and your families this Christmas!
Kind regards,
MN
The Magic Toy Shop
Fast and Reliable
Large selection of products, all reasonably priced. My items arrived speedily and in good condition. They are for Christmas gifts, so have not been opened/used yet.
16 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Hello,
We are delighted to hear that you are more than satisfied with the selection of products, prices and the delivery service provided to you. You have our sincerest gratitude for the wonderful feedback and cannot wait to serve you again soon!
Kind regards,
MN
The Magic Toy Shop
Ordered an Ice Bucket
Ordered an Ice Bucket, albeit an inexpensive one but the quality was far poorer than could be expected, with the ‘coating’ coming off in a warm wash of warm water and washing up liquid.
I was initially offered a part refund to keep it, but could not find a use for it in its present state.
Supplier offered me a full refund if I were to parcel it up and send it back postage paid by them.
To be honest, it was more cost effective for me to place it in the Council Recycling Bin an order a replacement elsewhere.
As the saying goes …. Buy Cheap, Buy Twice …. Lessons Learnt
21 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Barrie,
Thank you for sharing your experience. We are very sorry to hear about the issues with the Ice Bucket and appreciate your honest feedback. We take product quality seriously and will address this matter with our supplier to ensure improvements.
We are also sorry that our refund process was not the most convenient for you. Please know that we are always here to help if you have concerns or need assistance with future purchases.
Kind Regards,
MN
The Magic Toy Shop
Absolutely the best best little dog company to deal…
Absolutely the best company to deal with fast delivery and quality toy please keep up your excellent service thank you
18 novembre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Stephen,
Your positive words mean a lot to us. Thank you so much for the wonderful feedback. We aim to provide our customers with quality items with quick delivery services. We are excited to serve you again soon!
Kind regards,
MN
The Magic Toy Shop
Réponse de The Magic Toy Shop
Dear Pauline,
We are pleased to know that you found the products to be excellent with quick delivery. You have our sincerest gratitude for the wonderful feedback and 5 star rating, it means a lot to us.
Kind regards,
MN
The Magic Toy Shop
Bought a grey marble skateboard with…
Bought a grey marble skateboard with marble effect wheels looks really nice, I'm sure my grandson is going to love it at Xmas. Very good price quick delivery and well packaged. Would definitely recommend.
28 octobre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Norma,
We are delighted to know that you got a skateboard for your grandson from our shop. Thank you so much for the wonderful feedback and 5 star rating. We hope it adds to the joy at the Christmas time!
Kind regards,
MN
The Magic Toy Shop
Great Job All Round
From my point of view they’re doing everything well. The item was well packaged and exactly as advertised and it arrived well within time specified. I have retained details of their site so I can return in the future.
19 octobre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Margaret,
Thank you so much for your lovely review! We are thrilled to hear that everything met your expectations, from the packaging to the delivery.
Knowing that you are considering returning means a lot to us, and we look forward to welcoming you back anytime. If there is anything specific you are looking for in the future, please do not hesitate to reach out.
Kind regards,
MN
The Magic Toy Shop
Beautiful dolls and first class…
Beautiful dolls and first class ordering and delivery
19 octobre 2024
Réponse de The Magic Toy Shop
Dear Barry,
We are delighted to know that you found our BiBi Dolls to be beautiful and had a great experience ordering with us. Thank you so much for the 5 star rating, it means a lot to us.
Kind regards,
MN
The Magic Toy Shop
Fantastic service
Fantastic service. Not only the cheapest price I could find but they sent it guaranteed next day delivery for FREE . Amazing thank you
8 octobre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Simon,
We are pleased to know that your are satisfied with the service and your order. Thank you so much for the 5 star rating, it means a lot to us.
Kind regards,
MN
The Magic Toy Shop
Great value. Bought for my grandson
Bought the stacking cups for my grandson. He loves them. A great buy
22 octobre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Doreen,
We are delighted to know you bought the stacking cups for your grandson and he loves them. Thank you so much for the wonderful feedback, it means a lot to us.
Kind regards,
MN
The Magic Toy Shop
Réponse de The Magic Toy Shop
Hello,
You have our sincerest gratitude for the 5 star rating, it means a lot to us. We aim to provide our customers with quality items at reasonable prices and speedy delivery services!
Kind regards,
MN
The Magic Toy Shop
Great company to purchase from.
Easy to order of website. Fast delivery of items orderd always arrived in good condition. Have orderd a few dolls now and accessories my grandaughter loves them all
10 octobre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Jolley,
We are glad to know that you ordered our BiBi Dolls for your granddaughter who loves them all. We aim to provide a user friendly experience for our customers with quick delivery services and are pleased to know that your experience with us reflects this.
Thank you so much for the wonderful feedback!
Kind regards,
MN
The Magic Toy Shop
Bought a beautiful doll and bath with…
Bought a beautiful doll and bath with accessories they are really good quality, the doll is adorable my grand daughter is gonna love it for Christmas
12 octobre 2024
Avis spontané
Réponse de The Magic Toy Shop
Dear Julie,
We are glad to know you bought a BiBi doll and bath set for your granddaughter, found it to be beautiful, adorable and know that she will love it for Christmas! Thank you so much for the wonderful feedback.
Kind regards,
MN
The Magic Toy Shop
Drum kit
I bought drum kit and guitar and mic for birthday present I'm sure my nephew will love them
17 septembre 2024
Réponse de The Magic Toy Shop
Dear Joanne,
We are delighted to know that you bought the drum and mic kit for your nephews birthday present and are sure he will love it. We are certain that this will make you the favourite aunt and can assure you that you have made a great decision!
Thank you so much for taking the time out to give us this feedback, it means a lot to us.
Kind regards,
MN
The Magic Toy Shop
Quick delivery
Quick delivery, sensible price and granddaughter very pleased with gift. Well done.
17 septembre 2024
Réponse de The Magic Toy Shop
Dear Anthony,
We are delighted to hear that your granddaughter loved the gift! Thank you for your kind feedback on our delivery and pricing. We are happy to have made her day and yours as well. Hope to see you shop with us again soon!
Kind regards,
MN
The Magic Toy Shop
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