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Lisez les avis des autres

Noté 4 sur 5 étoiles

All very quick for delivery. My only concern is that the grain I ordered seemed not to be sufficiently cracked and my mash efficiency only came to 69% (using a Grainfather G30 v3), whereas I normally... Voir plus

Noté 5 sur 5 étoiles

Great range of products, good prices, fast packing. Customer support team were great when I had an issue. I will certainly be using Malt Miller again for my home brewing journey!

Noté 5 sur 5 étoiles

Great service yet again from the Malt Miller. Quick and as always accurate delivery. I bought a pH meters for around£40 - good instructions and easy to calibrate

Noté 5 sur 5 étoiles

Have used the Malt Miller for years and always had brilliant service, fresh ingredients, reasonable prices and quick service. I have recently wanted to upgrade to a dispensing system so emailed them... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel pour le brassage de bière
  2. aussi dans
  3. Magasin d'articles de loisirs
  4. Magasin de vins et spiritueux

Écrit par l'entreprise

Proud suppliers of quality malt, grains, hops and yeast for the home brewer and the micro-brewery trade since 2010. Here at The Malt Miller we believe you deserve the best both in terms of ingredients to brew with at home but also a wide range of equipment and a high level of customer service and education. All out malt is crushed the day you order it to ensure freshness but we also store all hops cold and flush packaging with nitrogen to bring you those hops in peak condition. Our range of yeast comes from all over the world meaning you have a range unparalleled to chose from. Our equipment range offers a comprehensive view of capabilities and price points, meaning there really is a set up for all budgets and scales. If you want to brew 5 or 100 litres, we can help! We also offer the option for brewing home made wine, cider and for those who have a licence, distilling! We offer on-site brewday experiences for you and your friends to come learn how to brew beer from grain, just like professional brewers do. There is our vast catalogue of video tutorials and projects over on our YouTube channel and some great content on homebrewing for you to read on our blog.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

698 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(698)

227 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good things

The malt miller generally has all the home brew stuff that I need. In my estimation it’s fairly priced and carriage costs are not excessive. There’s tons of information and tips to help with the hobby.

9 avril 2026
Avis spontané
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Réponse de The Malt Miller

Nice one Simon, thanks for the review!

Noté 4 sur 5 étoiles

The Malt Miller team were great

The Malt Miller team were great, as they always are. DHL delivery was terrible, as it always is.

Very pleased with my order, the speed of despatch and communications. The ‘next day’ delivery service took 3 days and was marred by spurious ‘out for delivery’ messages that came to nothing.

10 avril 2026
Avis spontané
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Réponse de The Malt Miller

Thanks for the review Pete, whilst we always do everything we can with regards to delivery - sometimes we end up at the hands of the couriers! Glad to see you're happy with the order though!

Noté 5 sur 5 étoiles

First choice

My first choice for brewing supplies.
As a small scale all grain brewer their bespoke recipe service is the perfect solution for brewing scaled down versions of so many of the standard 23L recipes available in the literature and web.

7 avril 2026
Avis spontané
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Réponse de The Malt Miller

Fab, thanks for taking the time to leave us this review

Noté 5 sur 5 étoiles

Always easy to shop with and reliable…

Always easy to shop with and reliable and accurate with deliveries. Always on hand for advice too

7 avril 2026
Avis spontané
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Réponse de The Malt Miller

We always try to do what we can! Thanks for the review

Noté 5 sur 5 étoiles

Super customer service for a forgetful fool !

I forgot to add a couple of items to my order and they placed a hold on it, let me add a new one and shipped all the items together for me to save shipping. Super customer service and really quick delivery. Every time I use Malt Miller I can be sure my goods arrive next day.

30 mars 2026
Avis spontané
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Réponse de The Malt Miller

Cracking review, thank you for this! Adding to orders is something we will always try to sort out as we've all been there!!

Noté 5 sur 5 étoiles

I enrolled onto the Grainfather G30…

I enrolled onto the Grainfather G30 course back in November. Excellent course really enjoyed it . Nic was friendly helpful and full of information and knowledge. Thoroughly enjoyed it and bought a G30 Grainfather . I have brewed a few brew days in a box which have turned out brilliant. Currently a Munich Helles Lager. Fermenting now . Always helpful when i need assistance or help and respond to my mail super quick . Thanks people. ❤️ Love it

4 avril 2026
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Réponse de The Malt Miller

Brilliant - loverly to hear that you have been keeping up with the brewing since your brew day experience! Thanks for the review 🍻

Noté 5 sur 5 étoiles

Fantastic Company

As always, quick dispatch and delivery, well boxed and secure. A thoroughly recommended company who understand brewers needs.

1 avril 2026
Avis spontané
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Réponse de The Malt Miller

Thanks for taking the time to to leave this review!

Noté 5 sur 5 étoiles

Easy to use site

Easy to use site. Great choice of a wide range of quality products.
Prompt well packaged delivery.

31 mars 2026
Avis spontané
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Réponse de The Malt Miller

Ace, thank you for the time to taken for the review!

Noté 1 sur 5 étoiles

I am still waiting for the order that I…

I am still waiting for the order that I requested

27 mars 2026
Avis spontané
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Réponse de The Malt Miller

Hi Anthony, really sorry to hear that you have had an issue with the courier on your latest order. I have seen that you have been in touch with my colleague Nic, who has arranged a replacement to be sent to you via one of our other shipping partners, to resolve the matter in a timely way for you.

Noté 5 sur 5 étoiles

Thanks very much

Thanks very much. Four 25kg sacks of uncrushed malt at a great price, swiftly delivered and very well packaged.

24 mars 2026
Avis spontané
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Réponse de The Malt Miller

No worries Andrew - thanks for leaving us a review!

Noté 1 sur 5 étoiles

What went right!

What went wrong? Much quicker to say what went right! Nothing. I ordered two all grain recipes on Thursday. I got the usual email to say you had the order and would process it. Then nothing until Wednesday when you asked why DPD had sent it back? So what went wrong? You tell me!

26 mars 2026
Avis spontané
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Réponse de The Malt Miller

Hey Andy, have you been in touch with us regarding this - we would be more than happy to chase this up with the couriers for you and find out what's going on.

Noté 1 sur 5 étoiles

One disgruntled customer

When the parcel arrived it had obviously been thrown over the gate. When I opened it two of the tins had been damaged and leaked all over the kitchen floor. It took a considerable time to clean up. I'd suggest you change your delivery company.

12 mars 2026
Avis spontané
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Réponse de The Malt Miller

Hi Patrick, really sorry that this has happened via one of the couriers. Malt Extract is especially sticky, so we completely get your frustration. Have you raised this with our customer service team, as we can look to replace the damaged extract for you and escalate with the courier company. Just so you know for the future, we offer three different courier choices, Evri, DPD or DHL - meaning that you have the choice to select your preferred one baseon who you personally trust more in your local area, as this varies from area to area.

Noté 5 sur 5 étoiles

Usual no hassle order and delivery

Usual no hassle order and delivery, just as you would expect. Keep up the good work.

21 mars 2026
Avis spontané
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Réponse de The Malt Miller

Cheers Gair, glad everything arrived quickly and in good order.

Noté 5 sur 5 étoiles

Super fast delivery great products and…

Super fast delivery great products and the beer mat was a nice touch

21 mars 2026
Avis spontané
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Réponse de The Malt Miller

Thanks for the review, glad everything arrived quickly and that the beer mat went down well!

Noté 5 sur 5 étoiles

Excellent service and quality

Customer service was outstanding had a little problem with my last order rectified in less than 24 hrs and as normal great quality products at a very reasonable price

20 mars 2026
Avis spontané
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Réponse de The Malt Miller

Thanks Dave, great to hear the range and quality are hitting the mark.

Noté 5 sur 5 étoiles

As usual Malt Miller were fast

As usual Malt Miller were fast at getting my order delivered - Thanks.

23 mars 2026
Avis spontané
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Réponse de The Malt Miller

Thank you John, glad everything arrived quickly and in good order.

Noté 5 sur 5 étoiles

Just the best support for brewers

Just the best support for brewers. Helpful with sound advice because they have the hands on experience of using their products.

23 mars 2026
Avis spontané
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Réponse de The Malt Miller

Thanks Robert, great to hear the advice and support have been helpful. We really appreciate it.

Noté 5 sur 5 étoiles

Absolut top!

My favorite company for brewing supplies and equipment. I've been purchasing from them for nearly eight years and have never been disappointed. Not only do they offer top-quality products and fast delivery, but they've also supported me countless times with their help and kindness throughout my brewing endeavors. I wholeheartedly recommend their services.

21 mars 2026
Avis spontané
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Réponse de The Malt Miller

Thanks Michael, great to hear the advice and support have been helpful. We really appreciate it.

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