The ordering process was simple and wine is superb but your delivery partner DPD are awful. The driver doesn't speak English. When ordering on line the whole process from ordering to to delivery need... Voir plus
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Lisez les avis des autres
First time using Wine Direct and we were not disappointed. Only place in the UK that we can get the Sancerre we adore. Delivery was fast and was packed extremely well. Very happy and will be or... Voir plus
L'entreprise a répondu
This company raises the excellence bar that other companies can only dream of. I placed the order at 3/8/2026 at 2pm, the order arrived 10am the following day. Can't ask for more than this. Will be o... Voir plus
L'entreprise a répondu
Wine direct has been taken over by professionals! After waiting 14 months for my order (which had been placed with the old company who ghosted me) it finally arrived yesterday. The company is trying r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK's original online wine superstore. Now under new ownership.
Coordonnées de contact
Unit 8M, Worton Hall Industrial Estate, Worton Road, Isleworth, TW7 6ER, Isleworth, Royaume-Uni
- info@winedirect.co.uk
- winedirect.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Poor delivery service
The ordering process was simple and wine is superb but your delivery partner DPD are awful. The driver doesn't speak English. When ordering on line the whole process from ordering to to delivery needs to good and if DPD or Evry are your chosen delivery partners I am afraid I shall not order again
3 octobre 2026
Réponse de winedirect.co.uk
Dear Tahsin,
Thank you for the review!
Best wishes,
The Winedirect Team
Prompt delivery of ordered items
5 septembre 2026
Réponse de winedirect.co.uk
Dear William,
Thank you for taking the time to leave a review!
Best wishes,
The Winedirect Team
Réponse de winedirect.co.uk
Dear Barry,
Thank you for the 5*!
Cheers,
The Winedirect Team
Great comms and expedited a delivery…
Great comms and expedited a delivery for me within 24 hrs after I was let down by another supplier. Will use this company again!
5 septembre 2026
Réponse de winedirect.co.uk
Dear Alan,
Thank you for your kind words! We’re delighted to hear you enjoyed our selection and service.
Kind Regards,
The Winedirect Team
Big selection of wines at reasonable…
Big selection of wines at reasonable prices and reliable delivery from DPD
5 septembre 2026
Excellent choice of wines at reasonable…
Excellent choice of wines at reasonable price
5 septembre 2026
ist order==all delivered speedily over…
ist order==all delivered speedily over what was a bank holiday ordering period #thanks
4 septembre 2026
Réponse de winedirect.co.uk
Dear Mr Roger,
We’re so glad you had a positive experience! We strive to provide this level of service every time.
Best wishes,
The Winedirect Team
Courier issues
Driver did not make contact for age verification and left. Would have been helpful if contact had been made as recent Achilles tendon issues would have saved me struggling to unpack delivery.
3 septembre 2026
Réponse de winedirect.co.uk
Dear Bainbridge,
Thank you for taking the time to leave a review.
We have contacted the courier and have raised a complaint with the local depot, as this is not acceptable.
Please accept our apologies for the driver's conduct.
Kind Regards,
The Winedirect Team
Réponse de winedirect.co.uk
Dear David,
Thank you for taking the time to leave a review!
Best wishes,
The Winedirect Team
First time using Wine Direct and we…
First time using Wine Direct and we were not disappointed. Only place in the UK that we can get the Sancerre we adore.
Delivery was fast and was packed extremely well.
Very happy and will be ordering again.
8 août 2026
Réponse de winedirect.co.uk
Dear Jane,
Thank you for your kind words! We’re delighted to hear you enjoyed our selection and service.
Looking forward to see you again.
Best wishes,
The Winedirect Team
Quality products at a reasonable price
Quality products at a reasonable price, delivered promptly and in good condition.
6 août 2026
Réponse de winedirect.co.uk
Dear Alison,
We take great pride in curating exceptional wine lists, and we’re thrilled that you enjoyed your purchase.
Cheers,
The Winedirect Team
Great pricing and selection of wines…
Great pricing and selection of wines timely delivery would purchase again
7 avril 2026
Réponse de winedirect.co.uk
Dear Joanne,
Thank you for your review! We look forward to helping you discover more great wines in the future.
Best wishes,
The Winedirect Team
Delivery was sent as a gift and I…
Delivery was sent as a gift and I received a grateful response from the recipient when it was delivered in great shape
4 août 2026
great service!
6 août 2026
Réponse de winedirect.co.uk
Thanks Martin!
Best wishes and hope to serve you again soon!
The Winedirect Team
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