The ordering process was simple and wine is superb but your delivery partner DPD are awful. The driver doesn't speak English. When ordering on line the whole process from ordering to to delivery need... Voir plus
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First time using Wine Direct and we were not disappointed. Only place in the UK that we can get the Sancerre we adore. Delivery was fast and was packed extremely well. Very happy and will be or... Voir plus
L'entreprise a répondu
This company raises the excellence bar that other companies can only dream of. I placed the order at 3/8/2026 at 2pm, the order arrived 10am the following day. Can't ask for more than this. Will be o... Voir plus
L'entreprise a répondu
Wine direct has been taken over by professionals! After waiting 14 months for my order (which had been placed with the old company who ghosted me) it finally arrived yesterday. The company is trying r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK's original online wine superstore. Now under new ownership.
Coordonnées de contact
Unit 8M, Worton Hall Industrial Estate, Worton Road, Isleworth, TW7 6ER, Isleworth, Royaume-Uni
- info@winedirect.co.uk
- winedirect.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to use well set up sales site with…
Easy to use well set up sales site with very prompt delivery including secure protective clean packaging of ordered item , gives you confidence to use this service experience again
6 août 2026
Excellent customer service Great…
Excellent customer service Great price and prompt delivery
5 août 2026
Réponse de winedirect.co.uk
Dear Teresa,
Thank you for the lovely feedback!
Best wishes,
The Winedirect Team
Great selection of wine
Great selection of wine
Kept updated with regular emails during process of order
5 août 2026
Delivered on time and in perfect…
Delivered on time and in perfect condition. A lovely bottle of wine that I will open on my retirement day!!!! I will definitely use wine direct again!!
4 août 2026
Réponse de winedirect.co.uk
Dear Peter,
Happy Retirement!
Best wishes,
The Winedirect Team
This company raises the excellence bar…
This company raises the excellence bar that other companies can only dream of. I placed the order at 3/8/2026 at 2pm, the order arrived 10am the following day. Can't ask for more than this.
Will be ordering from again.
3 août 2026
Avis spontané
Réponse de winedirect.co.uk
Dear Tina,
Thank you for the 5* and the amazing review!
Cheers,
The Winedirect Team
I'll give it 5!
Easy to use website, quick customer service response to a request, well packed prompt despatch & delivery with good tracking communication. Oh yes one more thing, the wine was most enjoyable.
8 juillet 2026
Réponse de winedirect.co.uk
Dear Carol,
Thank you ever so much for the 5*!
We are glad you enjoyed the wine and the service provided, thank you.
The Winedirect Team
Easy access to much loved Douro!
Have been looking for easy UK based access to a particular Douro Vineyard - this couldn't have been easier - thank you!
3 juillet 2026
Réponse de winedirect.co.uk
Dear Mike,
Thank you so much!
We are glad we could help with sourcing a specific wine!
Cheers,
The Winedirect Team
Quick delivery
6 juillet 2026
Réponse de winedirect.co.uk
Dear Customer,
Thank you for taking the time to leave a review, this is very much appreciated.
Best wishes,
The Winedirect Team
Réponse de winedirect.co.uk
Dear Hannah-Ruwa,
Thank you ever so much for the 5*!
Best wishes,
The Winedirect Team
Pure Excellence!
Excellent quality, selection of wines and a first class delivery service. Many thanks!
3 juillet 2026
Réponse de winedirect.co.uk
Dear Sally,
Thank you for taking the time to write such an amazing review!
Kind Regards,
The Winedirect Team
Easy to order online
Easy to order online, and convenient to pick up from the depot in Isleworth.
1 juillet 2026
Réponse de winedirect.co.uk
Dear Peter,
Thank you for taking the time to write a review and for the 5*!
Best wishes,
The Winedirect Team
Perfect service.
1 juillet 2026
Réponse de winedirect.co.uk
Dear Allan,
Thank you for the 5*!
Kind Regards,
The Winedirect Team
Swift uncomplicated dispatch from order…
Swift uncomplicated dispatch from order (4 days including the weekend) was kept informed all along the process will definitely be ordering again. Thank you
1 juillet 2026
Réponse de winedirect.co.uk
Dear customer,
Thank you for the kind words!
Best wishes,
The Winedirect Team
Réponse de winedirect.co.uk
Dear Adrian,
Thank you for taking the time to leave a review, this is very much appreciated!
Best wishes,
The Winedirect Team
received my order in good time
5 juin 2026
Réponse de winedirect.co.uk
Dear Luke,
Thank you for the 5*!
Regards,
The Winedirect Team
Réponse de winedirect.co.uk
Dear Simon,
We’re delighted to hear you enjoyed our selection and service!
Best wishes,
The Winedirect Team
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