The Marshmallowist Avis 418

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Gifted mallows! Oh my goodness, I was gifted the birthday mallow teacake box by a friend and I have to say they were absolutely delicious! The box contained two chocolate fudge and two birthday cake... Voir plus

Noté 5 sur 5 étoiles

Don't know much about the product as it's still not arrived even though I paid nearly fiver for faster delivery last Thursday, described as 1-2 days on the website. Feel a bit let down, no comms... Voir plus

Noté 5 sur 5 étoiles

This is my third time of ordering and as always, simple and smooth process on the website, prompt and accurate delivery with updates on progress and beautifully wrapped on delivery. I just happened t... Voir plus

Noté 4 sur 5 étoiles

I was a bit disappointed with the flavours, I had the selection box & would not have chosen the chocolate or coconut but was willing to try it. The chocolate was bland, coconut ok, passion fruit disap... Voir plus

À propos de l'entreprise

  1. Confiserie

Écrit par l'entreprise

Our handcrafted Marshmallows are made from the finest ingredients in grown-up flavours with a french, soufflé-like texture.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

418 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Not sure the extra delivery charge is worth it?

Don't know much about the product as it's still not arrived even though I paid nearly fiver for faster delivery last Thursday, described as 1-2 days on the website. Feel a bit let down, no comms other than a thanks for your purchase. Purchased as a gift for someone who is leaving for London today so feel a bit let down TBH.

A few issues with the couriers but eventually resolved by Oonagh, many thanks. My wife opened the Christmas selection and wow so impressed, beautiful presentation and I'm reliably informed the best marshmallow she's ever tasted and she's an expert. My daughter has returned from London and is in full agreement.

16 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This was a repeat order

This was a repeat order, always a special treat to celebrate an important occasion. Very high quality product fast delivery and the best packaging I've seen makes opening the box a wonderful experience. Highly recommended I will be ordering again.

7 novembre 2025
Noté 4 sur 5 étoiles

Halloween teacakes

Order some teacakes from The Marshmallowist, there was a little mix up with the order, but it was sorted out very promptly. The customer service was very good, and the products were very beautiful and tasty

24 octobre 2025
Noté 5 sur 5 étoiles

I ordered 1 x treat box but instead…

I ordered 1 x treat box but instead received 2 x boxes of Halloween themed? chocolate covered marshmallows. Very disappointed
However ss soon as Marshmalloeist heard about it they apologised for the mistake and quickly rectified the problem so please order from them!

24 octobre 2025
Logo de The Marshmallowist

Réponse de The Marshmallowist

I’m really sorry for the mix-up with your order. We never want anyone to feel disappointed.

We’ll send your Treat Box straight out to you, and please do keep the two boxes you received in error. They’re part of our best-selling teacake collection and we truly hope you enjoy them as an extra treat from us.

Thank you again for your support and for letting us put this right.

Noté 5 sur 5 étoiles

Super delicious

I read about the product in Country Living then tasted it when M&S sold it last May for Mother’s Day. Absolutely delicious and so beautifully packed. Bought a bigger version of it with more different flavours to sample as an advent calendar for my daughter in law who lives in Paris. She could not resist to open it straight away and said it was super-delicious ! So so pleased !!!

20 octobre 2025
Noté 5 sur 5 étoiles

Absolutely gorgeous

Absolutely gorgeous, we’ve had them before and got for a gift this time. Big in size n lovely flavours. Come in lovely box n packages great. Thanks so much x

21 octobre 2025
Noté 5 sur 5 étoiles

Great product Great customer service

I've used this company before so I returned to them. The actual product inside were great but I spent quite a lot of money as a Hallow'een gift for a friend & the box was smashed to bits in the post. I didn't have time to send it back and get new ones so had to use my initiative on how to present them.
I suggest to put them in more sturdy outer packaging .
After finding out the issue I had The Marshmellowist team didn't hesitate to get in touch & they kindly sent a replacement set of Hallow'een teacakes.
🙏🏻👻🎃🦇🧙🏻

20 octobre 2025
Logo de The Marshmallowist

Réponse de The Marshmallowist

Oh no Justine! Can we send you a replacement box anyway so you have them ahead of Halloween? We would hate for you to be let down! Let me know if you would like them sent to you or to your friend x

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