Themattressworld Avis 

331
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having trailed all over Backburn and Accrington looking for a new bed and not finding anything suitable. We were recommended Matteress World, called late Saturday afternoon. Sean sorted us out with ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought my daughter an ottoman small double bed. It’s fantastic quality and Sean delivered and took it all upstairs for me. Great service,compatable prices and fantastic quality 👌🏼

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don't buy from him. Promised refund. Never received. Dispute opened with credit card. Beware!!!!!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely orthopaedic mattress Siesta. Good quality and design ,very thick. Perfect choice if you’re bigger person as it supports your back well. Got delivery information next morning after ordering , ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

331 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(331)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Company…

I've never dealt with an excellent company as The mattress world, from the first call in ordering to taking delivery in only 2 yes 2 days, and the product is excellent quality, I would strongly advise anybody to consider using this company got to be 5star rating.

26 juillet 2022
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Réponse de Themattressworld

THANK YOU AS THE COMPANY OWNER MEANS ALOT TO ME HOW YOU AS A CUSTOMER FEEL

Noté 5 sur 5 étoiles

Wouldn’t go anywhere else!

This is the 3rd bed and mattress we have bought from Mattress world. Service is always brilliant and communication of delivery excellent. Wouldn’t go anywhere else!

21 juillet 2022
Avis spontané
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Réponse de Themattressworld

WE AIM TO PLEASE AND U AS A CUSTOMER WE AIM TO KEEP UP THE GOOD SERVICE THANK YOU SEAN

Noté 5 sur 5 étoiles

Good quality mattresses & great…

Good quality mattresses & great customer service. Ordered Tuesday evening arrived Thursday morning. Even had a call Thursday evening to make sure everything was okay. Will definitely use again.

15 juillet 2022
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THANK YOU

Noté 5 sur 5 étoiles

Great customer service

The delivery men put the mattress upside down on the bed ,took a photo job done .the next day mattress world rang me to say it was wrong way up on the photo.great customer Service.

11 juillet 2022
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Réponse de Themattressworld

THANK YOU WE AIM TO PLEASE

Noté 5 sur 5 étoiles

Good communication re delivery

Good communication re delivery.
Pleasant and cooperative delivery man.

6 juillet 2022
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Réponse de Themattressworld

THANK YOU ALWAYS HAPPY TO BE OF SERVICE

Noté 5 sur 5 étoiles

Fantastic service.

As a business owner in the Service industry I totally appreciate how hard it is to deliver excellent service - all the time ! Sean and his team do an excellent job and honestly exceed expectations. I ordered a Superking mattress and it was delivered exactly on time within two days. Plus I had the old mattress removed by Sean. Great service and product. Thank you so much !

1 juillet 2022
Avis spontané
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Réponse de Themattressworld

THANK YOU WE AIM TO BE TOP OF OUR GAME TO MAKE YOU AS A CUSTOMER HAPPY

Noté 5 sur 5 étoiles

Excellent service from order through to…

Excellent service from order through to delivery.
We have bought a few things from them and quality has been fine thus we have always recommended The Mattress World to friends and family.
My sister bought a bedhead from them this month and after delivery she noticed one or two issues that I consequently emailed Sean (the boss) about. He responded immediately, went out to view and immediately replaced it for her. Couldn't ask for better service! Many thanks to Sean in particular.
This type of service is quite rare these days!

28 juin 2022
Avis spontané
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Réponse de Themattressworld

THANK YOU MEANS ALOT

Noté 5 sur 5 étoiles

I order two beds and 3 mattresses the…

I order two beds and 3 mattresses the lady in shop Lorraine was very helpful and knowledgeable the guys who came to deliver the stuff where very polite and professional at all times the delivery was quick asset would highly recommend this company to anyone one of my friends and family and to they friends 5 stars rating

18 mai 2022
Avis spontané
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THANK YOU

Noté 5 sur 5 étoiles

The mattress is thick comfy and the boss is a legend

The mattress is thick, heavy and great quality. Even when you sleep on the wrong side -

story time:

I had a problem With mine, I felt a smalll spring towards the end of it and emailed the company. I received several emails a text and a call from the boss who was concerned as it hasn’t happened before, to which I was naturally super sceptical ! He asked for photos and said he would do what he can to make it right either by discounting and offering to help fix it or replacing it!

I sent videos and a pic and he called me back stating that I was lying on the wrong side lol. I laughed but then wondered again if that was really the truth! Of course when I flipped it- I saw all the logos and the soft layer on top and realised he was completely telling the truth and I was a moron. It was a non flip mattress and I’d some how slept on it for a month on the wrong side causing a small bulge at the end ! It’s even comfier then before now !

So if you’re looking for a comfy mattress, yes I recommend it and the boss is the nicest most patient guy who clearly knows what he’s on about! Ty and sorry again for the chaos of this morning !

14 mai 2022
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Réponse de Themattressworld

THANK YOU ALWAYS HAPPY TO HELP

Noté 5 sur 5 étoiles

Amazing fast and reliable service.

Came to look for a bed on Saturday as originally I was going to buy from Dreams however we were quoted £2400 for similar bed and mattress. Having been recommended by my manager to have a look. Me and my partner decided to go and get a quote. We saved £800 and even got it delivered with 4 days and fitted together for us on the day and even my bed and mattress was taken away for £20. Which was soo helpful for us! Amazing quality and service way better than going to a big manufacturer like dreams, benson for beds as all they want is your money at places like this. Whereas Sean was very helpful and listened to what we needed and showed us various different types and let us try them out for ourselves before we bought and never pressured us into buying anything. But we loved the bed and our bed is so sturdy and comfy now me and partner don’t want to get out of it!

12 mai 2022
Avis spontané
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THANK YOU

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service , staff were friendly and very helpful . quick response to our queries No hassle with delivery to Northern Ireland . Product arrived promptly and well packaged , would highly recommend ordering from this company

9 avril 2022
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Réponse de Themattressworld

THANK YOU

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