Themattressworld Avis 

331
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having trailed all over Backburn and Accrington looking for a new bed and not finding anything suitable. We were recommended Matteress World, called late Saturday afternoon. Sean sorted us out with ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought my daughter an ottoman small double bed. It’s fantastic quality and Sean delivered and took it all upstairs for me. Great service,compatable prices and fantastic quality 👌🏼

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don't buy from him. Promised refund. Never received. Dispute opened with credit card. Beware!!!!!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely orthopaedic mattress Siesta. Good quality and design ,very thick. Perfect choice if you’re bigger person as it supports your back well. Got delivery information next morning after ordering , ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

331 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(331)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don't buy from him

Don't buy from him. Promised refund. Never received.
Dispute opened with credit card. Beware!!!!!!

6 juin 2026
Avis spontané
Logo de Themattressworld

Réponse de Themattressworld

GOOD MORNING VERY SORRY TO HEAR THIS WE DO NOT EVERY LET OUR CUSTOMERS DOWN NOW THE MATTRESS YOU HAD DELIVERED WAS THE SAME AS ORDERED JUST WE HAVE BRANDED OUR MATTRESSES SO WE DIDNT REALISE WAS DIFFERENCE IN PRICE IVE REFUNDED YOU £80 VERY SORRY IF THERES ANYTHNING WE CAN DO TO MAKE YOU HAPPY PLEASE TEL ME SEAN FOSTER COMPANY OWNER ON 07568533234 WITH THANKS SEAN

Noté 5 sur 5 étoiles

Good service

Good service. Quick delivery of mattress

27 juin 2026
Logo de Themattressworld

Réponse de Themattressworld

thank you we always aim to please

Noté 5 sur 5 étoiles

I bought my daughter an ottoman small…

I bought my daughter an ottoman small double bed. It’s fantastic quality and Sean delivered and took it all upstairs for me. Great service,compatable prices and fantastic quality 👌🏼

30 juin 2026
Avis spontané
Logo de Themattressworld

Réponse de Themattressworld

thank you we always happy to help

Noté 3 sur 5 étoiles

Following initial order and email…

Following initial order and email confirmation, I then received no further communication as to delivery details. After a week I had to email and phone to ask for updates on delivery . Still no response but then a day later I received delivery notice from the delivery company who then were very informative about the delivery date and time. The actual mattress we purchased was exactly as expected.

27 juin 2026
Noté 1 sur 5 étoiles

Poor quality Sweet Dreams Wagner Firm 2000

I bought the Sweet Dreams Wagner Firm 2000 mattress and only after about two weeks of sleeping on the mattress, a dip appeared that gave me lower back pain. When measured, the dip was a double over the natural settlement measurements that are given with the care instructions. The mattress was delivered by a contracted logistics company which made holes in the plastic packaging and left black smudge marks on the mattress.
To keep the story short, it was a pain to return the mattress. Make sure to take photos when you receive the item, as with any company, and store them for a peace of mind if the quality turns out not to be what you expected with a specific model. And know your statutory consumer rights.

25 juin 2026
Avis spontané
Logo de Themattressworld

Réponse de Themattressworld

Thank you for taking the time to leave your feed back. We're sorry to hear that you were disappointed with your experience
.
We take all quality concerns seriously, and every mattress reported as faulty is assessed in line with the manufacturers guidelines. In this case, the matter was investigated and handled in line with our established procedures.

We're pleased we were able to complete and return in accordance with agreed process, although we're sorry that you found it difficult.

While we appreciate all customer feedback, we also believe its important that reviews fairly reflect the circumstances surrounding the case.

We continually review customer feedback to improve both our products and our service and appreciate the opportunity to respond.

Noté 5 sur 5 étoiles

Very pleasant experience from start to…

Very pleasant experience from start to finish. Sean recommended a suitable mattress for me at a great affordable price to. Lovely customer service, mattress was delivered next day at 3pm as promised. Would highly recommend using this company, for quality and affordable bedroom items. Sean is a lovely bloke too.

29 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and matress

Easy to find exactly what I was looking for and the stress arrived just a few days later. Excellent experience and the mattress is superb. Will be ordering another one in a week’s time. Highly recommended

22 octobre 2025
Noté 5 sur 5 étoiles

Great mattresses

Ordered 2 mattresses from them. Good communication prior to delivery. The mattresses were delivered well wrapped in excellent condition. Delivery was well communicated with option to choose delivery date and they brought matttresses to my 1st floor apartment and room of choice. Would buy from The mattress world again.

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Decided to change our bed after having it a good few years, I went to see Sean who owns mattress world and there was a fantastic choice of mattresses and beds , we found the one we wanted straight away and got a great deal for both and a fantastic service. Was installed by them very quickly and professionally, would recommend this company
Rob & Karen

16 février 2025
Avis spontané

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