Great service provided by the whole team, supported by a smart piece of software - app. Faisal - Alex were super supportive through the process.
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Lisez les avis des autres
Our Solicitor Rishi was amazing from beginning to end of what turned out to be quite a complicated and trying situation. He was supportive and informative at every step and communication was excell... Voir plus
Even though my sale did not go through (no fault of the company), everyone I dealt with was professional, polite, efficient and communicated well. I would without question use this company again.
Well what can I say I have never found a solicitor this good. Right from the start we were contacted immediately put onto their portal and informed immediately on every issue. This system that they ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Avocat spécialisé dans le domaine du transfert des propriétés
- aussi dans
- Avocat
- Avocat spécialisé en droit immobilier
- Cabinet d'avocats
- Services juridiques
À propos de The Partnership
Écrit par l'entreprise
Our fresh approach to conveyancing combines our unique technology with well-trained staff and a commitment to brilliant service.
We’re transparent
We charge a flat rate on transactions whether they are sale, purchase, leasehold, freehold, cash, or mortgage.
Fully supported staff
We only employ full-time lawyers and assistants who focus purely on property giving us the ability to move transactions through more quickly and therefore, with a much higher success rate.
The Latest Technology
Technology underpins our business. Our custom built system gives everyone immediate access to case details. This is key to our unsurpassed responsiveness & accuracy.
With our unique approach to availability and accountability, both our clients and referrers avoid the stresses normally associated with property transactions.
We’re transparent
We charge a flat rate on transactions whether they are sale, purchase, leasehold, freehold, cash, or mortgage.
Fully supported staff
We only employ full-time lawyers and assistants who focus purely on property giving us the ability to move transactions through more quickly and therefore, with a much higher success rate.
The Latest Technology
Technology underpins our business. Our custom built system gives everyone immediate access to case details. This is key to our unsurpassed responsiveness & accuracy.
With our unique approach to availability and accountability, both our clients and referrers avoid the stresses normally associated with property transactions.
Coordonnées de contact
Artillery House, GU1 4QH, Guildford, Royaume-Uni
- 01483 579978
- info@thepartnershiplimited.com
- thepartnershiplimited.com
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Excellent service
Excellent service. Dealt with Alex and Sasha, both very helpful, proactive and solution-focused. Highly recommend.
17 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that Alex and Saskia were particularly helpful!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
The staff were always helpful and…
The staff were always helpful and professional on the phone and if they said they would call back - they did.
The sale took much longer than expected with various problems but each problem was dealt with and resolved.
17 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience with us, and that we were able to keep in touch throughout. We do apologise for any delay caused - the conveyancing process can be unpredictable, but we're glad we could handle all problems.
Please don't hesitate to get in touch if we can help further
Jamie-Ann Rogers, Marketing Assistant
We liked the people we were dealing…
We liked the people we were dealing with but were frustrated with the slowness of the whole process.
16 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a review! We're glad to hear you enjoyed working with our team, but we do apologise for any delays during the process.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Kept us informed all the way through…
Kept us informed all the way through buying and selling
9 octobre 2025
Réponse de The Partnership
Thank you for the kind words! We're so glad to hear you had a great experience working with us during your sale and purchase.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
The Partnership portal is the best
The Partnership portal is the best I have experienced. All of your documents in one place and the team always a phone call away. Thoroughly recommend.
20 octobre 2025
Réponse de The Partnership
Thank you for the kind words! We're glad to hear you have had great experiences working with us - and thank you for recommending us!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
The Partnership provided a brilliant…
The Partnership provided a brilliant service. The team were always available to assist with our queries and did so promptly which was reassuring in what can be a stressful process
20 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a kind review! We're happy to hear you had a great experience working with us, and that we were able to ease some of the pressure away from the potentially stressful situation.
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
Led to breakdown of my house sale
Our buyers directly attributed pulling out to the rudeness and arrogance of the partnership. They had a great service until you realise how they correspond with other lawyers and make things up on your behalf. Raised an official complaint which they barely even investigated despite emails of proof. PLEASE steer clear and save yourself the hassle.
1 juin 2025
Avis spontané
Réponse de The Partnership
Thank you for taking the time to leave us your feedback. We apologise for any issues on your file. I can assure you we did conduct an investigation upon your request. If you would like us to conduct a further investigation, we do have an escalation procedure which was outlined in an email to you from Helen Sukangkit - please feel free to contact us if you would like to pursue this and a separate review will be undertaken for you.
Jamie-Ann Rogers, Marketing Assistant
Great customer service
The portal is very easy to navigate. It’s also convenient to contact the team via email or phone, and everyone I spoke with was very friendly and helpful.
10 octobre 2025
Réponse de The Partnership
Thank you for the kind words! We're glad to hear you had a great experience working with our portal and with our team.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Would recommend
The partnership dealt with our house sale under probate with great success. They were able to get everything done in reasonable time despite complicated and sometimes difficult circumstances. I had used them once before and would not hesitate in using them again.
8 octobre 2025
Réponse de The Partnership
Thank you for leaving us a kind review! We're so happy that we were able to push through tough circumstances to ensure we moved the progress of the file along in an efficient manner.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Bethany and Fred have been wonderful…
Bethany and Fred have been wonderful over the past few months. Always available and patient with my questions and enquiries. I have felt informed every step of the way. Thank you both for making this process so much easier.
15 octobre 2025
Réponse de The Partnership
Thank you for the kind words! We are so glad to hear you have had a great experience working with Beth and Fred and that they were able to make an often stressful process much easier!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
Unexpectedly bad
I hired The Partnership to purchase a one-bed apartment in central London for £325,000. The Partnerships lawyer fee was 30% above the next highest quote from other solicitors, which I paid hoping that I would get a reasonably good service.
In reality, my transaction got delayed by 3 weeks than it reasonably should be expected to complete. I had to convince my own solicitor that we can't rely on inaccurate info supplied to us by the seller without evidence. I felt pressured to just "get on with it" and go ahead with the transaction as is, when it was clearly not beneficial for me. On top of high-end base fee, which I agreed to pay, I got unexpectedly upsold by +50% for work I outlined to them before I hired them and back then the sales person said nothing about this additional fee. I found out about additional fee in the financial statement. They added the fee only after I exchanged, but before completed. This way I had almost no chance to question it, dispute it and had to just pay it. Their response times at many points throughout transaction were quite long, when someone goes on two-week holiday, they say there is a replacement, in practice though work simply stopped. They would answer clear yes/no questions, but they ignored any questions where I asked them to share their experience and judgement. They just ignored and I had to send them questions again and again to get some kind of an answer. Their advice and guidance for exchange and completion process was extremely limited, I had to use ChatGPT given the time sensitivity. Overall 1/5 for all the reasons above.
7 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a review. We apologise for any negative experience you had working with us. Of course, we never want a transaction to face delays, but some of these will be out of our control, especially with things like enquiries and council involvement. We act in our clients' best interest and would never try to push anyone into making a decision without being informed - we always encourage questions and communication whenever anything unfamiliar crops up.
We apologise if any of this didn't ring true in your case.
Jamie-Ann Rogers, Marketing Assistant
Excellent service and communication for…
Excellent service and communication for a house sale from start to finish, would highly recommend.
9 octobre 2025
Réponse de The Partnership
Ailwyn, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that we were able to keep you informed throughout!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
110% would recommend
The partnership was recommended to us via a friend who used them for their house purchase. They sent updates frequently and the progress and what was needed.
The partnership was so impressive on communication with us and the estate agent, the estate agent is now also going to recommend them. Worth the slight increase in price against competition when the service is so clear and easy.
17 septembre 2025
Réponse de The Partnership
Sammy, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us after being recommended, and that we were able to keep you up to date!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
We very much Appreciate and thankful to…
We very much Appreciate and thankful to the Partnership limited team. They are very good at services and very easy portal to communicate.
Thanks
7 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that you enjoyed using our client portal!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
Clear and patient
The team were patient for us a and were clear in communications to us as new home buyers unfamiliar with the process
25 septembre 2025
Réponse de The Partnership
Robert, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that we were able to keep you updated throughout a brand new process to yourselves!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
They are extremely efficient
They are extremely efficient. The portal system is easy to access and use and you get weekly updates. On the rare occasions I needed to speak with my solicitor they were always available. Dealt with all the issues quickly. It’s the 3rd time we’ve worked with The Partnership !
3 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to keep you updated throughout. And thank you as well for coming back to us!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
We were very happy with the service
We were very happy with the service, quick to respond to any queries and messages. The whole process was dealt with very quickly.
The down side for us was everything was copied in and sent to both our phones and email so made things some what confusing.
26 septembre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a review, Rita! We're glad to hear you had a great experience working with us. In regards to any duplication between clients, we want to ensure everyone knows what is happening with the case, and that any files that need attention are seen by all parties. We apologise for any confusion caused in this.
Please don't hesitate to get in touch if we can help any further.
Jamie-Ann Rogers, Marketing Assistant
The internet based client file was excellent
The internet based client file was new to me and worked very well. It serves as consultation basis should I need it in the future
29 août 2025
Réponse de The Partnership
Daisy, thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience using our Portal. Please do feel free to access it in the future for any information you might need!
Don't hesitate to contact us if we can help further.
Jamie-Ann Rogers, Marketing Assistant
How fast they do their work is the…
How fast they do their work is the extra point for them, it was not easy but thanks to them after 6 months we have our first house
1 octobre 2025
Réponse de The Partnership
Thank you for taking the time to leave us a kind review, Jean! We're so glad to hear you had a great experience, and that we were able to move you through the process as quickly as we could to get you into your first home!
Please don't hesitate to get in touch if we can help again in the future.
Jamie-Ann Rogers, Marketing Assistant
Thank you Partnership
Good communication and service throughout, particularly during stressful time of arriving at realistic completion date.
24 septembre 2025
Réponse de The Partnership
Linda, thank you for taking the time to leave us a kind review! We're so glad to hear you had a great experience working with us, and that we were able to provide you with the communication and service you would expect!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
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