The Paw Parent Avis 

I have no idea if this product actually works but much of the information on the website is not accurate. They claim a 4.9 trust pilot score when it is actually 3.4. Expect extra shipments; I bought a 6 month supply and less than a month later they sent another 6 months supply? Oh and it can’t be cancelled. I even experienced a double initial order, that one they were able to cancel. It appears alot like a scam since their main concern is shipping the maximum amount of product.

11yr old retriever walks further than she has in a year. Real results not just marketing

Over half of cavaliers develop MMVD statistically. Millie is 5 with no murmur yet but I'm not just hoping for the best. Started Cardiac Shield as precaution, 2 months in clean checkup. That's all I need to hear

All positive reviews are done by the seller, “Wesley”. All replies are obvious AI.

Read all the negative reviews and trust only those.

Worse than a Nigerian scammer. When checking out, it literally begs you to buy more for a severe discount which increases after each no. Any true product would sell itself, they wouldn’t have to beg for selling you more for such drastically reduced prices. The only reason they do is is to extract as much money out of you the first time as they can because you’ll never get a refund on it and you’ll surely never wanna purchase again so they want this one time to be their gold rush.

Their 90 day money back guarantee? You have to use the product for 90 days and only then can you request a refund. Only purchased one tub that lasted 30 days? Well, no refund for you. You have to buy two more and continue trying it even if you didn’t like it. You must buy two more and then after 90 days, you can request a refund. You’ll never get that refund. But thank you for being a fool and buying two more!

30 day return policy. You must request an RMA authorization for return. And if they issue one, they will make an excuse that the product was never received, or it was open what it was received, and thus, no refund. Anyway, you slice it, no refund.

If you were foolish enough to buy this, contact your credit card company to dispute the charge and while you’re at it, tell them your credit card number has been stolen and you need a new one. Because you surely will receive more product that they automatically charge and ship to you.

Easy to buy. Let’s see if it works.

I ordered my 10yr old Yorkie "Macho's Heart Shield " The vet had just told us she was level 1 heart murmur 6 being the worst and very common in small breeds and can progress as they get older. We want to keep her happy and healthy as long as we can. Soon as I got our order, I sprinkled her chicken, and Miss Picky Eater ate it all. Within just acouple days, we noticed a huge difference! Our noticeably slowing down girl is now pouncing and running/zooming like when she was little. Thank you Paw Parent! I'm sure this has lengthened her life!

Customer Service doesn't respond when you try to return the product after they've taken your money!

I purchased my first order from this company 28 days ago. I looked for any subscription options to ensure that I was NOT signed up for them as I did not want to commit to a new product. Today, I received an order confirmation email, which I was not alerted to in advance. Less than an hour after receiving this email, I have requested a refund for this order, explaining that it was an unauthorized charge. In the time between, I reviewed my account on the website and see no confirmation of a subscription, but there is a button for "manage subscriptions" which doesn't take you anywhere. I also looked at the product page and see no option for a subscription, even if I had wanted one! This was absolutely processed without my knowledge or consent.

Edit: After multiple emails over the last 2 days, seemingly responded to by AI, I have been refused a full refund of their unauthorized charge. I will be disputing this with my credit card.

THIS IS A SCAM!

Provided alot of information about the product. Easy to order and gives a money back guarantee. Very satisfied.

Phone number given for customer support is bogus. They automatically enrolled me in a subscription without my approval and getting this cancelled is virtually impossible.

I ordered Paw Parent for my dog hoping it would help with her arthritis. After 2 months on it she got no relief with the product. I can't say it doesn't work for some dogs, just not mine.

However I had no idea that when I ordered it that they put me on auto ship, and sent out more to me and took money out of my account without my permission. So far I have had to contact them 4 times to get off auto ship and asking for a full refund of my money. Every time I write I get a different answer. First it was when you receive it contact me and I'll let you know to to return it and we can customize your auto ship. Then the second time they said just go ahead and keep the product, and we'll take you off auto ship. Plus we will refund 30% of your money. The third time it was we'll take you off auto ship, but since its a food product we can't accept returns. So just keep the product, and we'll give you a 50% refund. Finally the fourth time I said thank you for taking me off auto ship but what don't you understand that anything less than a 100% refund is unacceptable, plus I am not going to keep your product. What you do with it once you receive it back I don't care. Plus had to state if I don't receive 100% of my money my next step was to go to my bank to dispute the charge.

No-one should have to go through this with any company to get a refund on a product that 1. Wasn't working for their pet 2. Was never given permission to send product or take payment.

Come on The Paw Parent, do better by customers.

Easy order...would have loved to get the extra jars but do not have extra funds at this time ....my fur baby is a Shih Tzu 7 months old female and hope this helps as my baby that passed in February at 15 years of age had started to have back issues

What truly made this whole experience was the help and assistance and personal attention I received from Weslesy, who assisted me with changing my subscription. He was always there, answered questions and explained their policy, I can never ever THANK HIM ENOUGH!!!!

Avoid this scam. They double your order, say it can't be returned & make it difficult to cancel. I had to start a paypal claim to get them to refund. All of a sudden they could intercept my shipment. AVOID

My refund has Not come through. I kept emailing about it & no response. Please see that it's done.

Trying to cancel a subscription that I'm pretty positive I did not sign up for. No one responds and even though I asked them not to send the second delivery (which I never ordered) they said they couldn't stop it. Not to mention, the product messes with my Cavaliers stomachs. Horrible!! ALSO, the MANAGE SUBSCRIPTION link on their website is a scam. It doesn’t work! So there’s no way of canceling a subscription without having to contact someone but no one responds.

Update: They claim that they’ve cancelled my subscription but even though they offer a 90 day money back guarantee, they’re currently only offering to refund 50% of my money!

It is too to assess the effectiveness of the supplement for my dog,, but as it relates to the customer service re: the very confusing shipping of product, PawParent has been very helpful in trying to decrease my concerns with future shipping. Initially, there was product delay and then it was shipping too much product..in the end, PawParent solved the issue and compensated my account for any inconvenience. I personally appreciated all assistance provided to me. Thank you !!

I am so amazed with Pawparent's Cardiac Shield powder. My husband and I are impressed with the improvement our beloved Molly is showing since starting with their Cardiac Shield Powder. Molly is a cavalier king Charles spaniel and is predisposed to heart defect. She had been starting to show early symptoms of heart disease with coughing and breathing difficulty. I have to say her episodes have reduced markedly and can only attribute it to her taking this powder supplement. We sprinkle it over her food, and she loves it!!! She even licks her bowl after it's empty!

It was quite easy to reorder more product.