The Paw Parent Avis 

418
•
TrustScore 3.5 sur 5

3,7

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Noté 5 sur 5 étoiles

It started off slowly as my dog experienced some early reactions. I cut the daily dose in half and let her get used to the new medicine. After about two weeks i saw significant improvement and u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nadine, my Frenchie, is living with IVDD. I started using this powder about three to four months ago. At our monthly PT / Acupuncture appointments the therapist and doctors have noticed that her p... Voir plus

Noté 1 sur 5 étoiles

terrible customer service Not made in USA as advertised They are going to sign you up for a subscription even though you have said no thank you on your original order placed Do not give them you... Voir plus

Noté 5 sur 5 étoiles

My dogs are more playful and energetic. This could also be from controlling their food intake as I become more knowledgeable about the the type of foods I am providing. They have lost weight during th... Voir plus

L'entreprise a répondu


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3,7

Moyen

TrustScore 3.5 sur 5

418 avis

5 étoiles
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A répondu à 98 % de ses avis négatifs

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3,7

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(418)

414 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My Lola is 15 and has survived melanoma…

My Lola is 15 and has survived melanoma and arthritis. I tried Macho’s secret powder and it really helps her have more energy and alertness! I’ll be continuing to add this product to her food! Thanks!

5 septembre 2026
Avis spontané
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Réponse de The Paw Parent

Lola, a 15 year old melanoma survivor with arthritis, and still finding more energy and alertness. What a warrior girl! 🥺❤️

After everything she has overcome, she deserves every comfortable, alert, energized day. We are honored to be part of her routine.

Give the incredible Lola a gentle cuddle from all of us! 🐾🙏

Noté 5 sur 5 étoiles

Cardiac episode scared our family

She had a cardiac episode last year that scared our whole family. On medication now. Added this for extra support and 2 months in she's doing great, active happy eating good. I think the combination is working 🤞

24 août 2026
Avis spontané
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Réponse de The Paw Parent

A cardiac episode that scares the whole family stays with you, and every good day since feels precious. 🥺

Two months of active, happy, eating well alongside her medication is exactly what the combination approach hopes for. Working with her treatment, not instead of it, is the smart way to add support.

Fingers and paws crossed right along with you. Here is to your girl staying strong! 🐾🙏❤️

Noté 1 sur 5 étoiles

I ordered a Paw Parent product (buy 3

I ordered a Paw Parent product (buy 3, get 3 free). I did not know they put it on a monthly subscription so I emailed their support department. They did cancel future orders but the 2nd order was apparently already on the way. After checking my credit card they $119 charge status was "Pending" so I called the credit card company and filed a dispute. I emailed The Paw Parent and told them based on their return/refund policy, I would return the order that was on the way. They said they do not accept returns based on the fact that it's a "Food product". BS! Everything they sell is a food product! Then they offered a 30% refund and I could keep the product. ARE YOU KIDDING ME? That was an insult!!!. So I informed them of my credit card dispute and I received an email with a full refund of $119. They need to honor returns per their policy and change their business practices in regards to auto subscriptions!!!!!

5 septembre 2026
Avis spontané
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Réponse de The Paw Parent

We are sorry for the frustration this caused, and we are glad your case reached a full resolution. 🙏

Your feedback about subscription transparency and how the return policy is experienced by customers with unopened product is fair, and it is genuinely being taken on board. Cases like yours are exactly why clearer communication upfront matters.

If anything else needs attention, please reach out to our team. We are sorry your experience took escalation to resolve. 💙

Noté 5 sur 5 étoiles

Archie fetches again!

Archie is back to chasing balls!! Golden retriever 11. After about 5 weeks he wanted to play fetch again. Honestly didn't think I'd see that again

1 août 2026
Avis spontané
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Réponse de The Paw Parent

Archie back on ball patrol at 11! 🥺🎾

"Didn't think I'd see that again" says everything. A golden who stops fetching leaves a hole in the whole household, and five weeks later he is asking for the ball again.

Here is to Archie and many more games of fetch! 🐾🙏❤️

Noté 5 sur 5 étoiles

I saw Brandy bouncing around more than…

I saw Brandy bouncing around more than usual. Perky beyond recognizable. A little crazy too. Taking on more tumbles and fights with her 2 yo son. Not limping thats for sure.

28 août 2026
Avis spontané
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Réponse de The Paw Parent

Brandy taking on tumbles and play fights with her 2 year old son, perky beyond recognizable! 😄

From limping to a little crazy, we love that trajectory. A dog wrestling and bouncing without a second thought about her joints is exactly what results look like.

Give the wild Brandy a pat from us, and good luck to her son! 🐾🙏❤️

Noté 1 sur 5 étoiles

I ordered 3 items

I ordered 3 items. Their checkout is totally confusing and they added two items at additional cost. The checkout was so crooked it subscribed to more of their junk. And, they just charged me 62$ again. I have 5 jars of junk and they are sending me three more jars of junk. Look at how BBB rates them and you will believe me. They know exactly what they are doing and it is not with integrity, it's to get your money.

3 septembre 2026
Avis spontané
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Réponse de The Paw Parent

We are sorry for the frustration. Extra items added at checkout, a subscription you did not intend, and another charge on top has left you with far more product than you ever wanted, and that is a completely understandable reason to be upset. 🙏

Your feedback about the checkout experience is genuinely being taken on board. Please reach out to our team and we will review your account, make sure nothing further ships, and do our utmost best to sort this out properly. We are sorry it has come to this. 💙

Noté 5 sur 5 étoiles

The product is easy to use and Jazzy…

The product is easy to use and Jazzy loves the taste. Delivery was quick and I haven't been flooded with excessive email from the company. Jazzy is only 5 months old but we started her using this early because she has a longer body than the average corgi.

17 août 2026
Avis spontané
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Réponse de The Paw Parent

Starting Jazzy at 5 months with that longer corgi body in mind, that is thoughtful, proactive parenting at its best! 🐾

Long backs need early support, and she is getting it before problems ever have a chance. Quick delivery, tasty powder, and a respectful inbox, we will take that checklist happily. 😄

Here is to Jazzy growing up strong and comfortable! 🙏❤️

Noté 4 sur 5 étoiles

Works just wish it was cheaper

It works, I'll give it that. Rex has been moving better, GSD 10, less stiffness mornings and more willing to go outside. Only reason not 5 stars is the price is a bit steep for ongoing use. The subscription discount helps though

12 août 2026
Avis spontané
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Réponse de The Paw Parent

Fair review all around, thank you! Rex moving better with easier mornings at 10 is exactly what matters most. 🐾

We hear you on the ongoing cost too, that is honest feedback we appreciate. Glad the subscription discount takes some of the sting out, and here is to Rex making every scoop count!

Give your shepherd boy a pat from us! 🙏❤️

Noté 5 sur 5 étoiles

I like that the person in the video had…

I like that the person in the video had Frenchies and all the science behind it.

3 septembre 2026
Avis spontané
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Réponse de The Paw Parent

Frenchie parents speaking to Frenchie parents, with the science to back it up, glad it resonated! 😊

Thank you for the five stars and give your pup a pat from us! 🐾❤️

Noté 5 sur 5 étoiles

Holding steady

Murmur holding steady 4 months 🙏 vet says thats what we want to see

8 août 2026
Avis spontané
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Réponse de The Paw Parent

Four months of a steady murmur, and the vet confirming that is exactly the goal. 🙏

With heart health, holding the line IS winning. Here is to many more stable checkups ahead! 🐾❤️

Noté 2 sur 5 étoiles

Extra charges

Easy to navigate site so I thought it takes you through several pages charged me three times I am trying to get a refund
UPDATE emailed right after order mistake customer support finally emailed back offering 40 percent off I kindly replied would like refund

1 septembre 2026
Avis spontané
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Réponse de The Paw Parent

We are sorry for the checkout frustration. Being charged three times when you intended one order is a completely understandable reason to be concerned. 🙏

Please reach out to our team with your order details and we will review all three charges right away and do our utmost best to get this resolved for you as a priority. We are sorry for the trouble this has caused. 💙

Noté 5 sur 5 étoiles

GREAT response to my calls for…

GREAT response to my calls for information/help.
The german shepard, who has signs of hip dysplasia, has shown good improvement.
The corgie-we only use this as a presentative for back and joint problems. As a side benefit he now shows more energy and canters around where he only trotted before

3 septembre 2026
Avis spontané
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Réponse de The Paw Parent

A shepherd improving on hip dysplasia and a corgi cantering where he only trotted before, both bases covered beautifully! 😄🐾

Treatment for one, prevention for the other, and bonus energy nobody ordered but everyone welcomes. That is the full picture of joint support done right.

Thank you for the kind words about our team too. Give both boys a pat from us! 🙏❤️

Noté 5 sur 5 étoiles

Excellent customer service

Quick delivery and customer service is excellent. The powder melts right in. I used a little warm hamburger.

26 août 2026
Avis spontané
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Réponse de The Paw Parent

Warm hamburger as the delivery vehicle, your pup is living well! 😄

Quick shipping, excellent service, and a powder that melts right in. The full experience done right.

Give your lucky pup a pat from us! 🐾🙏❤️

Noté 5 sur 5 étoiles

It's never to late

The information of the product was very informative and clear to understand. My chihuahua is 11 years old.

2 septembre 2026
Avis spontané
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Réponse de The Paw Parent

Thank you for the five stars! Clear information matters, especially when choosing for a senior chi. 😊

Eleven years young and now supported, here is to your little one thriving! 🐾🙏❤️

Noté 5 sur 5 étoiles

His whole energy came back

Not just mobility but his whole energy came back?? Like general willingness to engage with the world. 12yr old. He initiated play with our younger dog for the first time in months. Unexpected bonus

31 juillet 2026
Avis spontané
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Réponse de The Paw Parent

Initiating play with the younger dog for the first time in months, at 12! 🥺❤️

The mobility improvement is what everyone hopes for, but that willingness to engage with the world coming back is the real magic. When the body feels better, the spirit follows.

Here is to your senior boy keeping that spark lit! 🐾🙏

Noté 5 sur 5 étoiles

Hoping it will help my aging diabetic…

Hoping it will help my aging diabetic dog back legs r weak. Pray this helps her.

2 septembre 2026
Avis spontané
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Réponse de The Paw Parent

We are praying right alongside you for your sweet girl. 🙏

Weak back legs in an aging diabetic pup is a lot to carry, for her and for you. Give it consistent daily use and a couple of months to build, and we truly hope she finds more strength and comfort.

Please keep us posted on her progress, and give her the gentlest cuddle from us. ❤️🐾

Noté 5 sur 5 étoiles

I'm hopeful that you are right

I'm hopeful that you are right. My 10 year old english bulldog is on his way to being lame. We've done the knee surgery which helped for several years. We knew then that he has bad joints. Pain meds now. I will welcome any improvement for his senior years.

2 septembre 2026
Avis spontané
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Réponse de The Paw Parent

Ten years of a bulldog's love, knee surgery behind him, and now hoping for comfort in his senior chapter. We are hopeful right alongside you. 🙏

Bulldogs carry so much heart in those sturdy frames. With daily consistency and a couple of months to build, we truly hope he finds some ease alongside his current care.

Please keep us posted on your boy, and give him a gentle pat from us. ❤️🐾

Noté 5 sur 5 étoiles

The tail waggle is back!!

Corgi's tail waggle came back!! She'd kind of stopped wagging as much when her back was bothering her. Since starting this about 5 weeks ago the full waggle is back in force. Silly thing but tells you everything about how she feels 🐾

6 août 2026
Avis spontané
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Réponse de The Paw Parent

The full waggle, back in force! Not silly at all, that is the truest happiness meter there is. 🥺❤️

A corgi's waggle stopping tells you everything, and it coming back after five weeks tells you even more. Her back feels better, so her joy is back on full display.

Here is to that tail never slowing down again! 🐾🙏

Noté 5 sur 5 étoiles

Review of ordering.

Easy to order! Great information

2 septembre 2026
Avis spontané
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Réponse de The Paw Parent

Easy and informative, just how it should be! 😊

Thank you for the five stars and give your pup a pat from us! 🐾❤️

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