I have been visited burnley shop Maryam has a lovely personality and completely guided me through many different discounts and brands wholeheartedly to understand my taste. She has amazing customer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was served by Georgia who helped me find the scent for me. I had originally gone in for a completely different perfume but once I had told her my favourite notes she helped me find my new favourite... Voir plus
L'entreprise a répondu
Visited the Burnley branch in Charter walk today. Was served by Georgia who was very patient with the way my husband was trying to decide which men's perfume to buy. Danielle - another assistant- als... Voir plus
L'entreprise a répondu
I was served by Georgia, in the Burnley shop, she was really welcoming and open to helping me find the exact scent I was looking for, in a different bottle. She was extremely patient whilst I asked he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Royaume-Uni
4,9
Excellent
290 avis
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I visited The Perfume Shop in Blackburn…
I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout.
Thank you so much, Shenaz, for your amazing customer service. I really appreciate your patience, help snd expertise. I highly recommend her for that **class service!** 👌✨
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always welcoming and talk you through…
Always welcoming and talk you through each fragrance so you know which choice is right for you!.
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience excellent customer…
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz.
I will definitely be coming back to this store thank you so much!
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was buying a perfume for my girlfriend
Was buying a perfume for my girlfriend. Shenaz helped a lot. Nice warm friendly serving :D
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Top notch service by Shenaz
Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
5 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
You only sent 1 box when i ordered two
You only sent 1 box when i ordered two. I sent you all the photos and what i received in the parcel. You did not send ne the missing box. Bad customer service and now I am out of pocket. First time ordering will no doubt now be my last. Which was a shame as this was a good offer.
Too add they did indeed send the missing box out which was a good resolution in the end. Id probably use them again and accept that mistakes can happen. Thanks for sorting this out for me.
24 juillet 2026
Réponse de The Perfume Shop - Blackburn 186
Hello David,
I am sincerely sorry to hear about your experience, particularly as this was your first time shopping with us. I completely understand how disappointing it must have been to receive only one of the two boxes you had ordered and then have to contact us with photos to try to resolve this.
Having looked into your case, I am pleased to see that our team has now arranged for the missing item to be resent to you on a Next Day Delivery service.
I hope you were happy with the resolution provided and that the replacement arrived safely. Thank you for your patience while we worked to put this right, and please accept my sincere apologies again for the inconvenience caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by Asma
Served by Asma, very good server with good and honest advice and patience
3 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz provided amazing service today…
Shenaz provided amazing service today and was extremely helpful with pricing and which perfumes to choose. Very friendly and great customer service.
2 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service by shenaz
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz was brilliant
Shenaz was brilliant, really helpful and got me what I was looking for!
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz served us today in the Blackburn…
Shenaz served us today in the Blackburn store.
Was very helpful and lovely. Highly recommend visiting the store:
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz was so helpful
Shenaz was so helpful, I highly recommend coming to the perfume shop as everyone is so friendly and welcoming
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The people are really kind and let us…
The people are really kind and let us test the spray and give us free samples and that’s why I love this shop 😁😁😁was served by kenzie and Shanaz
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always come here for gifts excellent…
Always come here for gifts excellent service and very good prices was served today by Shanaz will definitely be back again
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz was so lovely and helpful
Shenaz was so lovely and helpful, such good customer service can’t thank her enough she’s a credit! xx
31 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sam was amazing helping me pick out a…
Sam was amazing helping me pick out a perfume for my girlfriends birthday giving me lots of options and extremely helpful, also really chatty and a laugh
31 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
All thanks to shenaz for helping us…
All thanks to shenaz for helping us find a scent that matches our needs ❤️
27 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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