I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout. Thank yo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Asma has a lovely personality and completely guided me through many different discounts and brands wholeheartedly to understand my taste. She has amazing customer service and was ready to support and... Voir plus
L'entreprise a répondu
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz. I will definitely be coming back to this store t... Voir plus
L'entreprise a répondu
Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Royaume-Uni
4,9
Excellent
286 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Asma was very helpful and found me just…
Asma was very helpful and found me just what I needed. Need more Asma’s in the world!
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
very nice and friendly
very nice and friendly, really helpful and time efficient
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had quick service and was served by…
I had quick service and was served by Shenaz with good customer service and enjoyed the chat then she gave brilliant samples as i was buying as a gift and had no clue what i was looking for.
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kenzies good service
Kenzie was very eager to help.He was knowledgeable about all fragrances and let us smell samples without hesitation.He was patient while we were making our decision and he took the time to understand what I was looking for. His excellent customer service made the whole experience enjoyable.
19 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by shenaz she was very…
Was served by shenaz she was very friendly and accomadating to my needs for searching for a perfume Also patient
19 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was so happy with Asma today she…
I was so happy with Asma today she looked after me she was so friendly and looked after me massive credit to the team
Sam & Shenaz was very friendly & smiley & chatty throughout my experience
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service from Asma!
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Asma
Asma , she the best person all the time there’s I vent there , I’ve been costumer for 2 years and all the time she’s been nice and very well come to me , Tnx for her being there
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
shehaz was very helpful and made the…
shehaz was very helpful and made the experience shopping really easy would highly recommend
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely service from Sam
Lovely service from Sam - helped me choose the perfect sent for a gift
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Blackburn Branch is very nice
Blackburn Branch is very nice. All the staff are lovely especially Shanaz, very helpful and knowledgeable about fragrances. This is my go to place for fragrances.
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Asma was fantastic she helped me with…
Asma was fantastic she helped me with what I needed and the better deal for myself she was professional and lovely
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service at the perfume…
Amazing customer service at the perfume shop in Blackburn. Shenaz went above and beyond for us and we left feeling very satisfied
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you so much Asma!
Went into store the other day to buy a perfume for my wifes birthday. Asma was very helpful and genuine. She helped me pick out a really nice scent and asked all the right questions about the Mrs before suggesting any options. It is safe to say my wife absolutely loves the perfume and cannot believe how perfectly it suits her. Thank you so so much Asma, you are a life saver.
16 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I honestly can't praise Asma enough!!!
I honestly can't praise Asma enough. She made my whole shopping experience so enjoyable from start to finish. She was incredibly patient, friendly, and genuinely passionate about perfumes, which made such a difference. She took the time to get to know what I was looking for and gave me amazing recommendations that perfectly suited my budget.
Her knowledge was outstanding. She explained the different fragrance families, which scents are popular for summer, how perfumes develop throughout the day, and helped me understand what would suit different occasions.
Thanks to her, I found the perfect everyday signature scent for work as well as an amazing holiday fragrance that I absolutely love. She was so helpful throughout the whole experience, and I never felt rushed. She really took the time to make sure I found fragrances that I was genuinely happy with.
It's rare to come across someone who is so knowledgeable, kind, and enthusiastic about what they do. Asma is a real credit to The Perfume Shop, and she made what could have been a difficult decision feel easy and enjoyable. I'll definitely be coming back, and I hope she's there the next time I visit.
Thank you, Asma, for such an amazing service and experience!
16 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was absolutely amazing when…
Asma was absolutely amazing when purchasing perfumes.. so helpful and had such a friendly approach.. thankyou so much for been you u make a whole world of difference 😊
16 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.