Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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Lisez les avis des autres
“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... Voir plus
L'entreprise a répondu
Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... Voir plus
L'entreprise a répondu
Tomi from the Perfume shop was extremely helpful, patient and very nice. She really assisted us and made our shopping very easy and nice. I will definitely come back to perfume shop and Bluewater be... Voir plus
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Royaume-Uni
4,9
Excellent
279 avis
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Was a massive pleasure shopping at…
Was a massive pleasure shopping at Bluewater with the help of Elizabeth and Tomi and was very impressed and professional, patiently putting me through every choice of mine and gave me a gift perfume testers❤️💯✅ I love what I got and was a place of mine choice with the help of these two amazing staffs🙌
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Elizabeth was very helpful and pointed…
Elizabeth was very helpful and pointed out a few other fragrances that were similar and didn’t push for a sale 10/10 experience
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Tomi
Excellent service from Tomi, great knowledge if the products and brilliant at gift wrapping.
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant service today by Siobhan she…
Brilliant service today by Siobhan she was very helpful and kind she made sure we had everything we needed and helped us with the gift wrapping thank you very much.
31 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service Siobhan sales…
Excellent service Siobhan sales assistant went the extra mile in serving my sister and I. Very professional, gift wrapped all our purchases, will definitely come again.
31 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kelly B was super helpful and kind
Kelly B was super helpful and kind . Definitely recommend going to the bluewater branch
31 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Siobhan at Bluewater branch was really…
Siobhan at Bluewater branch was really helpful, great customer service.
31 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Myself and my 7 years old son visited…
Myself and my 7 years old son visited the Perfume Shop Bluewater to collect an order. It was so lovely with the exceptional customer service that we received by Mia. She's very professional and cool, in fact after we left the shop, my son said I wish we can tip Mia for her exceptional customer service. Thanks Mia and the entire team.
29 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Bluewater
Bluewater - Siobhan was excellent today helped me with choosing the right perfume and made it look brilliant, perfect gift wrapping skills and great to deal with.
30 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Siobhan gave great customer service at…
Siobhan gave great customer service at the perfume shop Bluewater
Thank you
30 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had an amazing experience
Had an amazing experience, our server was siobhan and i came in for a fragrance and left with a totally different one, which was better than what i originally wanted! Amazing service and so kind will be returning for more fragrances !!
30 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop in Bluewater, thanks to Siobhan. From the moment we walked in, she was incredibly friendly, knowledgeable, and couldn’t have been more helpful.
She took the time to help us find the perfect perfume for my daughter, offering great recommendations without making us feel rushed or pressured. She also helped us apply a Blue Light discount, which was really appreciated and made the whole experience even better.
Excellent customer service is hard to come by these days, but Siobhan went above and beyond. She’s a real credit to The Perfume Shop, and we’ll definitely be returning. Thank you again!
28 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service Siobhan at bluewater…
Amazing service Siobhan at bluewater was absolutely fantastic very welcoming and friendly and had all the right answers
28 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very professional sales assistants all…
Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again
Perfect warm welcome.
Blue water store.
28 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
cathy at the bluewater store was so…
cathy at the bluewater store was so helpful! a real credit to the team
26 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kelly at the Bluewater store very…
Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon with our wedding date. Great experience, thanks so much!!
25 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Elizabeth is exceptionally good in…
Elizabeth is exceptionally good in marketing the product. A very good sales woman. Well appreciated for your honest expert opinion on fragrance. She convinced me to buy more than I budgeted for. Well done.
21 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Service excellent staff
As a member of the fragrance shop for several years I recently received terrible service after they wanted to breach my GDPR rights. I told them to stuff my membership and changed to the Perfume shop. I visited Dartford Bluewater store and was given exceptional service from Barbara. Treating your customers right is the foundation of a good business.
20 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Best customer service ever!
Elizabeth from Bluewater was absolutely amazing, she made our shopping experience so much easier and joyful.
She made sure that we got what we were looking for!
Best service I’ve received in a very long time, couldn’t recommend her enough!
16 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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