The Perfume Shop - Bluewater 59 Avis 

279
TrustScore 5 sur 5

4,9

UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tomi from the Perfume shop was extremely helpful, patient and very nice. She really assisted us and made our shopping very easy and nice. I will definitely come back to perfume shop and Bluewater be... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(279)

35 568 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hello,all it was perfect.Barbara helps…

Hello,all it was perfect.Barbara helps me with the perfumes .She rapped my perfurmes,and she gave me some advices.Thank you ,Barbara.

5 février 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent customer service from Mia

Excellent customer service from Mia. Very convincing and very professional. An asset to your company.

31 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Brilliant customer service!

Siobhan was brilliant helped me pick out exactly what I needed for a friends birthday, also offered gift wrapping which was amazing and saved me so much time! She was very helpful. A credit to your store!

30 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Elizabeth served us really well amazing…

Elizabeth served us really well amazing experience at bluewater mall

28 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Customer service absolutely amazing,the…

Customer service absolutely amazing,the person who helped us her name is Ruby is amazing was very very helpful,nice and friendly.Bluewater shopping centre.Thank you so much

27 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The friendliest Fragrance Expert in Town !

My husband and I had a wonderful experience at Perfume Shop in Bluewater shopping centre, thanks to Barbara! She went above and beyond to help us select the perfect perfume for our son’s birthday. She was incredibly helpful, chatty, and had a lovely smile that made the whole process enjoyable. She even took the extra time to wrap the gift beautifully, making it feel truly special. We really appreciated her positive energy and highly recommend her for anyone looking for the right scent!

13 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

We're happy to hear about the wonderful experience you and your husband had at our shop! We appreciate you taking the time to share your positive feedback regarding the assistance you received in finding the perfect birthday gift.

Kind regards,
Jasmyn
The Perfume Shop

Noté 5 sur 5 étoiles

Lovely experience with Bluewater brunch…

Lovely experience with Bluewater brunch and lady Barbara . She was very helpful and sweet . She gave us the best offer and packed our birthday present nicely. I’ll definitely return to get something for myself !

5 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff. Always friendly! Especially Barbara who always serves us 😀

13 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I attended perfume shop at Bluewater…

I attended perfume shop at Bluewater and Elizabeth was very helpful and showed me some new perfumes and helped me make a phenomenal choice depending on my skin type.

13 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Barbara at Parfüme shop in Blue water…

Barbara at Parfüme shop in Blue water with Kelly went above and beyond to helping me out sort out my girl friend birthday present 😅THANK YIU LADIES 💜💜

12 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Barbara at bluewater was very helpful…

Barbara at bluewater was very helpful today helping us pick gifts for our teenagers birthdays. The gift wrapping was amazing 🤩

8 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

Lovely experience!

Super lovely shop with really helpful staff who go above and beyond to make you feel welcome and help you find the right product.

I went in today to get a birthday gift, and Hameedah showed an array of options. Once I found my gift, she gift wrapped for me, and it’s that touch which will make this present even more thoughtful. Hameedah was super friendly and professional, and I had a nice conversation with her and Princess, another associate, whilst I was at the till. They’re both really lovely and a credit to the team!

4 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

Lovely experience

Lovely experience! Barbara in the perfume shop was incredibly helpful and patient, and she guided me to the perfect birthday gift. Excellent customer service!

2 janvier 2026
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thanks for your feedback. your lovely words mean a lot to us. Thank you.

The Perfume Shop

Noté 5 sur 5 étoiles

Elizabeth

Elizabeth - Bluewater

What an amazing young lady very knowledgeable on all products very helpful on deciding what fragrances to buy. You could feel that she loves her job and the passion she has for it, she went the extra mile to make sure we was happy when we left, Both me and my daughter walked away from the shop feeling like we had been really looked after and we would definitely be going back and recommending to our family and friends.

Elizabeth definitely deserves recognition for the job she loves doing and for doing it so well.

Happy New Year

Prada
Valentino

31 décembre 2025
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.

The Perfume Shop

Noté 5 sur 5 étoiles

Second to None Service

Went into the Perfume Shop in Bluewater to purchase perfume and aftershave for my partner and I

The salesperson Barbara really helped us to choose. She was amazing

19 décembre 2025
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Noté 5 sur 5 étoiles

Thank you happy Christmas

Thank you happy Christmas

11 décembre 2025
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Noté 5 sur 5 étoiles

Siobhan served us today and I must say…

Siobhan served us today and I must say she was extremely extremely helpful.
I would giver her 10/10.

Brilliant service 👍

11 décembre 2025
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Noté 5 sur 5 étoiles

Barbara at the bluewater store was so…

Barbara at the bluewater store was so helpful and got all the presents I needed for Christmas. A credit to the company.

8 décembre 2025
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Noté 5 sur 5 étoiles

Fantastic experience in your Bluewater…

Fantastic experience in your Bluewater store. Gift wrapped my purchase. A wonderful start to my Christmas shopping.

3 décembre 2025
Avis spontané
Logo de The Perfume Shop - Bluewater 59

Réponse de The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your review.

The Perfume Shop

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