We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Voir plus
L'entreprise a répondu
Unit 63, Braintree Village, CM77 8YH Braintree, England, GB
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We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Voir plus
L'entreprise a répondu
Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service... Voir plus
L'entreprise a répondu
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
L'entreprise a répondu
Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 63, Braintree Village, CM77 8YH, Braintree, England, Royaume-Uni
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Excellent, very helpful sales woman. Order placed and delivered one and a half days later. Superb. I shall use this service again.

Réponse de The Perfume Shop - Braintree Village 382
Braintree store - blown away by the service from Kelly and Sam, went above and beyond to help and were so knowledgable and helpful. You’ve made a customer for life! Thank you lovely people x

Réponse de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382
Sam the shop assistant was extremely helpful and pleasant.
Although my preferred perfume was out of stock I was emailed as soon as it arrived.
Thank you Sam

Réponse de The Perfume Shop - Braintree Village 382
I’ve visited this branch a number of times and every time I go I’m met with very helpful staff, especially Amber. She now knows how much of a fan of Marc Jacob’s I am and goes out of her way to make me feel welcome and help me when I need it. The store has recently relocated, only about 50m away, and is larger. It has a wide de range of fragrances for both men and women.
It won’t be long before I’ll be going back to add to my collection 🤭

Réponse de The Perfume Shop - Braintree Village 382
Amazing customer service from Cyan & Sam. Super helpful, friendly & really went out of there way to help my mum. Made her birthday extra special 🥰

Réponse de The Perfume Shop - Braintree Village 382
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