The Perfume Shop - Bristol 229 Avis 

85
TrustScore 4.5 sur 5

4,6

Cabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to this location not knowing exactly which "scent" I wanted other than one that would last once I sprayed it. I was greeted by Laura who couldn't have been more professional and understanding a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(85)

35 765 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service in the Bristol store from…

Great service in the Bristol store from the lady ordering it and speedy delivery :-)

22 février 2026
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great Experience and Timely

I ordered as a gift for my boyfriend with a customized ribbon and he loved It. I like that I could pay internationally and He got so many testers!. Delivery was on time as well! Thanks!

27 janvier 2026
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Delivered quickly ,great packaging and…

Delivered quickly ,great packaging and great quality product.

29 janvier 2026
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 4 sur 5 étoiles

As always my order was good

As always my order was good. However I find it very strange that me as a regular customer who spends quite a lot of money with you buys two perfumes at £77 only to find three days later you have it on sale at£68. Can you explain this as I lost £18 on the deal

18 janvier 2026
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you for your feedback and for being a loyal customer, we truly appreciate your support. We completely understand how it feels to purchase an item and then see it on sale shortly after. To explain, our pricing can fluctuate due to promotions and seasonal offers. Please reach out to our customer service department.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great price and delivered quickly and…

Great price and delivered quickly and safely.

10 janvier 2026
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 1 sur 5 étoiles

Inconsistent service.

Good deals but bad service and I wasn't the gifts I was meant to receive although spent over £120

4 janvier 2026
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

I am so sorry to hear you did not receive your order. Please pop in touch via email at reviews@theperfumeshop.com so we can help resolve this issue for you.

The Perfume Shop

Noté 5 sur 5 étoiles

Very lovely staff

Very lovely staff, always friendly and helpful. The shop is located in cobat circus.

27 novembre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

We were greeted by Louise

We were greeted by Louise. Wow…what a lovely lady, super friendly and helpful. Louise makes Christmas shopping a breeze!!

22 novembre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Noté 4 sur 5 étoiles

I had a nice experience at the perfume…

I had a nice experience at the perfume shop at Cabot circus. Orion helped me pick a nice perfume and wrapped it nicely.

1 novembre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review. We appreciate your words and thank you so much for shopping with us.

Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Great time <3

Had a great time in there, Clodagh was reall helpful & attentive , was so nice too !! Extremely patient with me and my friend, gave me a sample to the pandora perfume. I defo will come back to buy it !
( sorry if i spelt name wrong :) )

26 octobre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Orion at Cabot Circus was a star

Orion at Cabot Circus was a star! Got Versace for my brother’s 25th birthday thanks to his guidance!

1 octobre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Kacey rain

I wanted to do this review about few weeks back but been so busy as I went to the shop day before university but the employee at the Perfume Shop, her name is - Kacey rain and her customer service was amazing and I just wanted to say that I was so happy and her perfume knowledge is amazing so thank you Kacey for the amazing service made my day that day so thank you again queen!!!

13 septembre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Noté 5 sur 5 étoiles

Super helpful staff and great service

Went in to find a replacement for my favourite scent which has been discontinued and Louise couldn't have been more helpful. Really happy with the service and my new perfume!

5 septembre 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Noté 5 sur 5 étoiles

Good service

Good service
Appreciated with me howfull patient with me.
The perfume shop cabot circius

Orion

27 août 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind review, we hope to serve you again soon!

Jasmyn
The Perfume Shop

Noté 5 sur 5 étoiles

Lou one of the employees who work there…

Lou one of the employees who work there is absolutely fantastic she has a great knowledge in her perfumes and knows exactly what scent suited my vibe! Her charisma and bubbly personality is amazing she made my day!

21 août 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

We appreciate your positive review! We're happy to hear that one of our employees provided you with great service and expertise, enhancing your shopping experience. Thank you for choosing us!

Sincerely,
Jasmyn
The Perfume Shop

Noté 5 sur 5 étoiles

Lovely service

Lovely service, very kind and helpful. I bought my sister a pamper gift set after having her second baby and I got an amazing discount from Louis xx

16 août 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

Excellent service at Cabot Circus Bristol

I visited the Cabot Circus store in Bristol today and was served by Renee assisted by Ria. Both were really helpful, taking their time to give good suggestions, they were not pushy at all. I had no idea what I wanted but needed a change. I ended up buying a perfume that i knew and a 10ml bottle of a perfume that I thought I liked but was unsure. I had no idea you could but small amounts like this, its a good sales idea because I have used the new perfume at home and love it, I will definitely go back to get a full size!
I am so impressed by Renee and Ria, I will be buying perfume from this store from now on. Thank you for making my buying experience a good one!

15 août 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

Not much too say but what i will say i…

Not much too say but what i will say i loved the gift wrap as I received the perfume as a gift

29 juillet 2025
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Cabot perfume shop

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left with not only a beautiful fragrance but also feeling genuinely cared for :) Couldn’t recommend this place or service enough .

25 juillet 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

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