The Perfume Shop - Bristol 229 Avis 

85
TrustScore 4.5 sur 5

4,6

Cabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to this location not knowing exactly which "scent" I wanted other than one that would last once I sprayed it. I was greeted by Laura who couldn't have been more professional and understanding a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(85)

35 872 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lewis served us and gave me great…

Lewis served us and gave me great advice. A lovely young man who is fantastic at customer service.

20 juillet 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Customer Service

Whenever I have visited this place I have always been welcomed. I always will get asked if im looking for anything in particular. Great customer service and good recommendations if you don’t know of what to get. Overall is a must visit place if you love fragrances or would love to start getting into fragrances.

10 juillet 2025
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Noté 5 sur 5 étoiles

Great service and very reliable

Great service and very reliable. Appreciate the quick service.

27 juin 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Lou was very helpful with finding the…

Lou was very helpful with finding the perfect fragrance for me in Cabot circus

13 juin 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Lou was very kind and considerate

Lou was very kind and considerate! very helpful towards us in Cabot circus!

13 juin 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Swift delivery .

23 mai 2025
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thanks for your review. I am happy to hear of your recent experience.

Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Lovely staff!

I went to the Cabot store for a return and a new fragrance. The staff were extremely helpful and helped me find a new perfume to replace my previous fragrance which had been discontinued. They were also really helpful and helped me to return another item. Shout out to Lou, Emily and Kacey for being so great! Highly recommend this store 😁

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Lou was absolutely amazing at cabbot…

Lou was absolutely amazing at cabbot circus! She was so helpful and chatty! Would definitely go back!

28 mai 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Brunne was amazing and so helpful and…

Brunne was amazing and so helpful and so friendly and nice to chat to and gave u very good opinions on different colognes/scents and i got a tester bottle thanks to her saying about them I give her 5 stars

28 mai 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Before I went to shops and your staff…

Before I went to shops and your staff very helpful and I know with they help me to choose which and I got online this time and. I will keep going to shop

23 mai 2025
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

HI,

Thank you so much for your positive review!

Kind regards,
The Perfume Shop Team

Noté 5 sur 5 étoiles

Visited the Cabot Circus store in…

Visited the Cabot Circus store in Bristol, where Renee was very friendly, professional and helpful, guiding me to purchase Carolina Herrera Bad Boy Cobalt Elixir Eau de Parfum. Renee was excellent, the way retail should be...engaging, chatty, helping with ideas and suggestions. Great experience, thank you.

24 mai 2025
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Very welcoming and informative staff

Very welcoming and informative staff. I was made to feel like a valued customer. I’ve shopped in this branch many times before and would like to thank Paige,Kacey,Clodah and Renee for a friendly feeling shop.
Adrian

17 mai 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Paige from Cabot Circus was brilliant

Paige from Cabot Circus was really helpful and gave such valuable advice that guided me towards the right perfume for me.

12 mai 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

Noté 5 sur 5 étoiles

Best Experience with Lou & Orion!

I had such a great service at the Broadmead store. Lou & Orion were so pleasant and helped me get my gift wrapped and sorted. Would definitely be coming back.

23 avril 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Went in today to get a perfume for the…

Went in today to get a perfume for the other half. I was served by Lewis and he provided an excellent service. He wrapped my present for me and offered the personalised ribbon for a nicer touch. He was brilliant throughout the entire transaction. Definitely should hire more Lewis’

22 avril 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

What a lovely experience we had at this…

What a lovely experience we had at this shop,lou,Lacey and Lewis where so helpful and friendly and as always Lou found the perfect perfume for me today .

9 avril 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

We are so happy to hear you had a lovely experience! It's wonderful to know that our team was able to help you find the perfect perfume. We appreciate your kind words about Lou, Lacey and Lewis. We strive to provide excellent customer service and we are thrilled that you enjoyed your visit.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Amazing staff…

What an amazing shop and staff especially lou who goes above and beyond every year we come back to her amazing xx

9 avril 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind words! We're thrilled to hear you had a positive experience and that you appreciate Lou's dedication. We're so grateful for your continued support and look forward to welcoming you back again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Amazing staff

I just wanted to say a huge thank you to Louise and Clodah at The Perfume Shop in Cabot Circus, Bristol. They were both so lovely and unbelievably helpful during mine and my daughter’s visit. Their knowledge, patience, and genuine kindness. Nothing was too much trouble, and they went above and beyond to help me and my daughter find exactly what I was looking for. Customer service like this is rare these days—absolute stars! Thank you again, Louise and Clodah!

5 avril 2025
Avis spontané
Logo de The Perfume Shop - Bristol 229

Réponse de The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you and your daughter were able to find exactly what you were looking for with the help of our team members. We are grateful for your kind words about their knowledge, patience and genuine kindness. We hope to see you both again soon!

Many thanks,
Jasmyn

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus