Yousuf served me at the shop in the bull Ring Birmingham. Customer care was excellent the manners were good and he was really helpful.. I bought Chanel for men excellent value for money
Établissement
Changer d'établissementUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Lisez les avis des autres
Lovely customer service as soon as I went into the store. Thank you so much Sonia made my experience easy
L'entreprise a répondu
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Voir plus
L'entreprise a répondu
Hamaad was very helpful from the moment I entered the store. He was quick to help me out and find what I needed. Also stopped for a casual conversation (which is rare to find on a busy Saturday evenin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Royaume-Uni
4,8
Excellent
170 avis
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Wahaab in the Bullring store was…
Wahaab in the Bullring store was excellent. Helped me select a fragrance and gift wrapped it beautifully
15 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yousuf was amazing
Yousuf was amazing.
Could not ask for any better customer experience!!!!
13 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exemplary customer service from Usef
I was served by a member of staff named Usef. He was polite, super approachable and friendly, professional, knowledgeable about fragrances in general and also current trends. He was incredibly patient with me as I had come to pick up an online order but also wanted to refund another order and in addition to that I was looking to purchase another and so I asked to sample many fragrances before I made a decision on which to purchase. He was very knowledgeable and able to help me to narrow down the type of scent that would suit my taste. I had a great customer experience and I left very satisfied with my purchase. I also felt that I left the store with an increased knowledge on fragrances in general and the factors to take into account when choosing a fragrance. It was the type of customer service that all staff should aspire to deliver and I will definitely look forward to returning to the store again there next time I plan to purchase a fragrance.
7 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice experience with the Adam such a…
Nice experience with the Adam such a very nice customer service i had a experience in bullring ❤️
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab staff
Rahman was amazing and guided me through the perfumes. Lovely chat too.
3 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yousuf is the best
3 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice customer service and friendly…
Nice customer service and friendly staff.
29 juin 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wahaab was very helpful with the…
Wahaab was very helpful with the purchase today by giving me some ideas of what fragrance to get. He was very friendly and very professional during his job.
I really recommend you to come to the shop and have the same experience.
29 juin 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonderful experience with Tanvir
Had a wonderful experience with Tanvir. He was very friendly and so helpful. Got the best suggestions too. Our shopping was much easier with his help. Thank you so much for having wonderful staffs.
28 juin 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
An amazing customer service from…
An amazing customer service from Farhana. She spend a lot of time with us to explain and to introduce the most trendy perfumes whoch is very appreciated.
She is the best 👌
11 juin 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience
Tanveer so helpful with my teenager buying his first aftershave 👍🏼
30 mai 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a person called tanveer we…
We had a person called tanveer we tested out a lot of fragrances and he helped a lot and stayed positive
30 mai 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff member named AHMED
Great staff member named AHMED. At bullring perfume shop opposite five guys .
Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it all without a fuss. And helped us secure discount through good sales tactics I have to admit .
23 mai 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What makes my experience great from the…
What makes my experience great from the perfume shop is: The delivery service is great, I love the communication between the customer and the team. That is a must when communicating with the customer. To me the service is excellent. Some of the parfum can be a bit pricey. But if you want it, and you love it. Then it must be worth it. I'm happy with the products I purchase from the perfume shop. Whether it's from the shop or online. I normally buy online. But if I buy from the perfume shop. It's always the large shop in the Bullring centre in Birmingham West Midlands. Thanks for the good service you provide both instore and online.
18 mai 2026
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wahaab was really helpful and was…
Wahaab was really helpful and was determined to find the perfect perfume for me! He even offered to wrap it up when he knew it was a birthday gift, 10/10!!!
8 mai 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Elizabeth!
Not many perfumes stores you go into where they have enough patience to stand with you while you try about 30 scents but Elizabeth had brilliant customer service and helped me find a great perfume similiar to what I tried in another branch. Very big thanks to her, she’s an asset to your team! 🩷
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
thanks to ahmed
thanks to ahmed, i came in with my friend and he gave me the perfect service. thank you to him and i'll be coming back
20 avril 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Ahmed for making my…
Thank you to Ahmed for making my experience very thoughtful and he went above and beyond to help me. I will definitely be coming back here. Perfect service
20 avril 2026
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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