Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
L'entreprise a répondu
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
L'entreprise a répondu
Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Voir plus
L'entreprise a répondu
Fantastic perfume shop with a great collection of fragrances to choose from. They had testers available for every perfume I wanted to try, which made it so much easier to find the right one. The custo... Voir plus
L'entreprise a répondu
Yousuf was exemplary, approachable, thanks to him, we got the perfect gift even though we was a lot picky than usual. I appreciate his service with a smile genuinely.
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Royaume-Uni
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Nice customer service and friendly staff.

Réponse de The Perfume Shop - Bullring 112
Wahaab was very helpful with the purchase today by giving me some ideas of what fragrance to get. He was very friendly and very professional during his job.
I really recommend you to come to the shop and have the same experience.

Réponse de The Perfume Shop - Bullring 112
Had a wonderful experience with Tanvir. He was very friendly and so helpful. Got the best suggestions too. Our shopping was much easier with his help. Thank you so much for having wonderful staffs.

Réponse de The Perfume Shop - Bullring 112
An amazing customer service from Farhana. She spend a lot of time with us to explain and to introduce the most trendy perfumes whoch is very appreciated.
She is the best 👌

Réponse de The Perfume Shop - Bullring 112
Great experience
Tanveer so helpful with my teenager buying his first aftershave 👍🏼

Réponse de The Perfume Shop - Bullring 112
We had a person called tanveer we tested out a lot of fragrances and he helped a lot and stayed positive

Réponse de The Perfume Shop - Bullring 112
Great staff member named AHMED. At bullring perfume shop opposite five guys .
Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it all without a fuss. And helped us secure discount through good sales tactics I have to admit .

Réponse de The Perfume Shop - Bullring 112
What makes my experience great from the perfume shop is: The delivery service is great, I love the communication between the customer and the team. That is a must when communicating with the customer. To me the service is excellent. Some of the parfum can be a bit pricey. But if you want it, and you love it. Then it must be worth it. I'm happy with the products I purchase from the perfume shop. Whether it's from the shop or online. I normally buy online. But if I buy from the perfume shop. It's always the large shop in the Bullring centre in Birmingham West Midlands. Thanks for the good service you provide both instore and online.

Réponse de The Perfume Shop - Bullring 112
Wahaab was really helpful and was determined to find the perfect perfume for me! He even offered to wrap it up when he knew it was a birthday gift, 10/10!!!

Réponse de The Perfume Shop - Bullring 112
Not many perfumes stores you go into where they have enough patience to stand with you while you try about 30 scents but Elizabeth had brilliant customer service and helped me find a great perfume similiar to what I tried in another branch. Very big thanks to her, she’s an asset to your team! 🩷

Réponse de The Perfume Shop - Bullring 112
thanks to ahmed, i came in with my friend and he gave me the perfect service. thank you to him and i'll be coming back

Réponse de The Perfume Shop - Bullring 112
Thank you to Ahmed for making my experience very thoughtful and he went above and beyond to help me. I will definitely be coming back here. Perfect service

Réponse de The Perfume Shop - Bullring 112
Elizabeth served me with care generosity and patience. Great service and I felt happy spending money
With her. Thank you
Elizabeth :-)

Réponse de The Perfume Shop - Bullring 112
Excellent service and very helpful as always. I was very well served by Yousuf!

Réponse de The Perfume Shop - Bullring 112
Clariese was amazing helping select the right gift for a 30th present.
Explained everything well and gave multiple options.

Réponse de The Perfume Shop - Bullring 112
Thank you so much Sonia
Your service was amazing and am so happy for your help and time❤️

Réponse de The Perfume Shop - Bullring 112
Had a great experience today at the perfume shop. Ahmed was very helpful and showed us many options. He delivered outstanding customer service and would return to this shop in future. The discounts was amazing too.

Réponse de The Perfume Shop - Bullring 112
10/10 service and experience from jaye I’m so happy she was in to serve me couldn’t have asked for a better service on such a busy day, if youre due to pop in definitely can vouch for her service such a jolly lovely lady

Réponse de The Perfume Shop - Bullring 112

Réponse de The Perfume Shop - Bullring 112
Great service and amazing customer service.

Réponse de The Perfume Shop - Bullring 112
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