First time visiting this perfume shop and we had such a lovely experience. Zak served us and was genuinely so friendly, helpful and patient. He took the time to show us different fragrances and help... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a great experience buying a perfume from here, one of the workers Zak in particular was very helpful with my purchase. He helped me find the the perfect perfume. I will be coming back her... Voir plus
Excellent customer service by Tracey. I
L'entreprise a répondu
I came to buy cloud by Ariana, Lacey and Zak were really helpful and patient and showed me different options, will definitely come back again!!
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, Royaume-Uni
4,9
Excellent
487 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Visited today for a birthday present
Visited today for a birthday present - Zak was really helpful and was an excellent gift wrapper
4 février 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Met Tullulah today in your store
Met Tullulah today in your store, she gave me superb advice and acted in a very professional manner. A real asset to The Perfume Shop. Thankyou!
30 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tallulah served me today and she was…
Tallulah served me today and she was brilliant the customer service was top notch
30 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant staff
Brilliant staff
Tallulah and Tracey and Zack all so friendly and helpful will definitely call again
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So welcoming and helpful
Talullah and Zack were amazing ! And extremely helpful and welcoming :) it was much appreciated :)
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zak and Tallulah were super helpful
Zak and Tallulah were super helpful and polite. Helped gift wrap my items and even gave free samples.
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were lovely and really…
The staff were lovely and really helpful.
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zak at Boundary Mill
Came in with my daughter and Zak was very helpful and a lovely young man.
28 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Service
Needed help picking a gift for my wife, Maryam and Tallulah helped so much when doing this, will definitely be coming back!!!
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam and Tallulah were very helpful…
Maryam and Tallulah were very helpful and patient today.
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tallulah
Tallulah,
Absolutely wonderful seller! The perfume is 100% authentic, smells amazing, and was beautifully packaged
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service today😀thanks to…
Excellent service today😀thanks to tallulah👍🏼
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I would like to say thank you for great…
I would like to say thank you for great service miss Tadulah she was very helpful with my purchase.
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience
Lovely experience, Tallulah was brilliant at helping me find what i was looking for. amazing customer service !
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in to buy a a perfume for my mum…
I came in to buy a a perfume for my mum and wasn’t sure on which one to get her and so I was greeted by a staff member named tallulah she helped me by asking questions on what scents my mum likes and then after that we decided on one. The customer service was excellent and I will definitely be coming back.
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
We're happy to hear that you received excellent customer service and found the perfect perfume. We appreciate you taking the time to leave us a review and we look forward to seeing you again.
Many thanks,
Jasmyn
The Perfume Shop
Good service and excellent customer…
Good service and excellent customer care by zak
26 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zac was really lovely and helpful
Zac was really lovely and helpful. Very fast and efficient! Thank you.
26 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Misbah was amazing help
Misbah was amazing help! Wouldn't have been able to make my mind up without her :)
25 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.