From initially walking into the store, the lady welcomed you, but allowed you to browse. When looking for help, nothing was too much trouble, efficient, knowledgeable and so very helpful.
L'entreprise a répondu
c/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
From initially walking into the store, the lady welcomed you, but allowed you to browse. When looking for help, nothing was too much trouble, efficient, knowledgeable and so very helpful.
L'entreprise a répondu
First time visiting this perfume shop and we had such a lovely experience. Zak served us and was genuinely so friendly, helpful and patient. He took the time to show us different fragrances and help... Voir plus
L'entreprise a répondu
Excellent customer service by Tracey. I
L'entreprise a répondu
Lydine was amazing helped me choose a wonderful perfume and was super kind because I’m an awkward human Brill customer service Thanks for the Opium ☺️
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de The Perfume Shop - Colne 356
Amazing service from the young ladies, Dreesha, and amina at the colne store, very helpful and pleasant

Réponse de The Perfume Shop - Colne 356
Really quick expert service by Amina. Great service

Réponse de The Perfume Shop - Colne 356
Alia was lovely so friendly aand attentive

Réponse de The Perfume Shop - Colne 356
Amazing customer service from the perfume shop at Boundary Outlet. Fully satisfied.

Réponse de The Perfume Shop - Colne 356
Great experience, super helpful and knowledgeable staff. Beautiful gift wrapping too, love the personalised ribbon option as well.

Réponse de The Perfume Shop - Colne 356
Amina and John was really great been here a long time and never had customer service like this before really amazing!!!

Réponse de The Perfume Shop - Colne 356

Réponse de The Perfume Shop - Colne 356
I went in this morning, I was greeted with a warm welcome by two loveley ladies, Maryam and Alia. They were very helpful!

Réponse de The Perfume Shop - Colne 356
Dreesha was very helpful and friendly, thank you.

Réponse de The Perfume Shop - Colne 356
Dreesha was so lovely and helpful. Amazing service! Would definitely recommend

Réponse de The Perfume Shop - Colne 356
Misbah was really helpful and very patient to help me find the perfect perfume

Réponse de The Perfume Shop - Colne 356

Réponse de The Perfume Shop - Colne 356
good customer service staff are very polite. helped me pick the scent that is to my taste

Réponse de The Perfume Shop - Colne 356
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift. Thank you to all three staff for being so accommodating, will definitely be coming back here!!

Réponse de The Perfume Shop - Colne 356
Maryam was great help while picking out a gift for my mum’s birthday. She was willing to go through prices, new ins, additional gifts etc. all while being friendly and very approachable. I would recommend coming to this shop as this was one of the best shopping experiences I have had.

Réponse de The Perfume Shop - Colne 356
The staff were friendly and helpful. Zak was really nice

Réponse de The Perfume Shop - Colne 356
Thank you Natalie, Very helpful and knowledgeable with my choices today. Lovely customer services.

Réponse de The Perfume Shop - Colne 356
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.