Claire in Kingsgate, Dunfermline was so lovely in helping me choose an aftershave for my partner. Lots of options, explanations and patience. He was very happy with the result. Thank you 😊 will defin... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... Voir plus
L'entreprise a répondu
Easy to shop online, easy to find product, fast delivery and arrived in good condition. Been a member for years now.. thank you
I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, Royaume-Uni
4,9
Excellent
79 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to shop online
Easy to shop online, easy to find product, fast delivery and arrived in good condition. Been a member for years now.. thank you
17 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Claire in Kingsgate
Claire in Kingsgate, Dunfermline was so lovely in helping me choose an aftershave for my partner. Lots of options, explanations and patience. He was very happy with the result. Thank you 😊 will definitely return in future
15 août 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Staff
Used this outlet for several years now staff always very friendly and helpful. Served by Claire today excellent service as always.
7 août 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by John today at the…
I was served by John today at the Dunfirmline branch, he was extremely helpful and polite 😀 Thanks John!
6 août 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Claire and John!
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aftershaves, it was no hassle at all to them). Although I may have found the aftershave I bought slightly cheaper elsewhere, their help and customer service alone made me want to buy aftershaves from their store that day. Thank you again! Brian.
24 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Helpful staff
Couldn’t remember the name of our perfume but Claire helped us find it. Love it!
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Claire today
I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very happy with my choice of perfume. Highly recommend this store.
23 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Emily and lauren,served me with great…
Emily and lauren,served me with great customer service, and a nice smile,was looking for a nice aftershave, they showed me and went through about 10,I picked 1 they recommended, 1st class service, will be back, thanks again ,Mr Kennedy,
17 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
John was really good
John was really good, knowledgeable and took the time to show and smell all the scents we were interested in. He also chucked in a few freebie’s and samples. Highly recommend and will use again
5 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire gave excellent customer service and advice…
Excellent customer service and advice from Claire. Would definitely return there, even although I live a bit further away.
2 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in for a look and bought 2…
Popped in for a look and bought 2 perfumes and 1 aftershave. Claire (Dunfermline) what a sales lady!!!! Thank you for being so patient, totally honest and extremely helpful. Thank you.
30 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was super helpful and…
Claire was super helpful and knowledgeable. Came in looking for a new scent within a set budget and came away super happy.
29 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service
Claire was lovely, with extensive perfume knowledge and great customer service.
27 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 star service
I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would definitely recommend going here very helpful and friendly
24 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an excellent experience
Had an excellent experience today! John was very friendly and helped me find exactly what I was looking for.
23 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks a lot
John was super friendly and helpful today! I Had not a clue what I was looking for and he took the time to show me various fragrances appropriate to my budget. Great customer service, will be back.
21 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love debbie
I had such a great experience with Debbie she was so kind and conversational, great at sales and i’m so happy with the perfumes I got!
15 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 STARS ⭐ Had such a lovely experience today in…
Had such a lovely experience today in the Dunfermline store. Claire was so lovely, friendly and professional. So impressed about her perfume knowledge and we managed to pick one I love ! Thank you so much for such amazing hospitality 😁!
11 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was really nice and helped me…
Claire was really nice and helped me out a lot with what to pick
6 juin 2026
Avis spontané
Réponse de The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.