lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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Lisez les avis des autres
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... Voir plus
L'entreprise a répondu
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... Voir plus
L'entreprise a répondu
I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, Royaume-Uni
4,8
Excellent
154 avis
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Staff are really friendly and great…
Staff are really friendly and great service
29 août 2026
Avis spontané
Great customer service
29 août 2026
Avis spontané
Service was great from sim
29 août 2026
Avis spontané
Azar had exceptional customer service…
Azar had exceptional customer service and helped me purchase a new perfume which I’m super happy with , will definitely be revisiting to purchase more!!
28 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staffs are so kind and lovely!!
The staffs are so kind and lovely!!! Thanks to Mark for patiently guiding me to my signature perfume now.
23 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Asma an amazing staff let us in for…
Asma an amazing staff let us in for free samples I recorded going to her for advice 10/10 experience
20 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
lovely experience
lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and round the shop asking about different perfumes. He made sure we select the best deal. Always nice and friendly staff.
19 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Alpana was brilliant
Alpana was brilliant, she immediately helped me find a fragrance which I liked, closed the deal very professionally. Hats off to her.
14 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hadar was very professional and kind
Hadar was very professional and kind, helping me decide which was the best perfume to go for.
13 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely service
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and round the shop asking about different perfumes. Always nice and friendly staff, cannot fault it here!
12 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark was brilliant very approachable…
Mark was brilliant very approachable and friendly
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark was amazing
Mark was amazing, super knowledgeable and helpful - found a gorgeous gift for a friend. Lovely experience.
7 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mark at the Leicester Highcross store…
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was looking for and helped me find the best discount and price available. Great employee, give him a raise
7 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
All staff were very welcoming and…
All staff were very welcoming and helpful
2 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wedding perfumes secured!
Azar was great today helping us pick out our wedding perfumes, he was super knowledgable and helped us find just what we described.
2 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always my go to fragrance shop
Always my go to fragrance shop. Staff are always inviting and keen to give suggestions. One of the staff members I think her name was pamala was very helpful in giving new recommendations as I always tend to get the same old favourites.
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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