The Perfume Shop - Leicester 42 Avis 

149
TrustScore 5 sur 5

4,8

Unit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(149)

36 121 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mark made our shopping experience easy…

Mark made our shopping experience easy and amazing. It was almost like being in Harrods! Nothing was too much trouble!

7 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Claire and Alpana

Claire, Alpana and Kayleigh were all so incredibly lovely and helpful.
I was going to shop online but I’m so pleased I went in store!

6 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I was looking for perfume to request…

I was looking for perfume to request for as a gift and Mark approached me offering assistance and was extremely helpful and suggested different fragrances I might like.

28 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I have to to say that the shopping…

I have to to say that the shopping experience I had today was exceptional to say the least….

The level of service I received from asma was second to none , and I say this with no exaggeration…

Asma went through all the various products that would fit my budget, and as a result I’m one happy customer..

I recommend the perfume shop to everybody who wants a good product @ an absolutely bargain price…
Also a big shoutout to Alpana , thank you very much indeed

5 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely service by BRIANNA❤️

4 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great Experience

Perfect experience thank you to Brianna, keep on being customer focused enjoy!

4 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

It was a Saturday weekend and we went…

It was a Saturday weekend and we went for the Leicester high Cross then we went to the perfume shop for window-shopping, on the floor sales executive Brianna she explained all the perfumes and our kids like that so we brought a perfume so I really appreciate her effort and the shop is clean and tidy really recommended it

2 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I was served by Paige today and had Alpana

I was served by Paige today and had an amazing shopping experience with her. She helped me to get find the right scent for my girlfriend. Alpana did an amazing job in making an hamper for me. Thank you

2 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

i buy two perfume my experience is very…

i buy two perfume my experience is very good with brianna

1 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Brianna you're amazing and very professional

Today, I had the pleasure of visiting the Perfume Shop in Highcross Leicester. Upon entering, I was immediately greeted by a staff member named Brianna. Her level of service, attentiveness, and friendliness truly exceeded my expectations. Brianna was incredibly helpful from start to finish, especially since I wasn't entirely sure what I was looking for. She expertly guided me through the selection process, recommending perfumes that perfectly matched my preferences. Every recommendation was exceptional, and I was particularly impressed by her extensive knowledge of each fragrance's composition. Ultimately, I ended up purchasing not one, but two perfumes, and my purchase also included two complimentary gifts: a handbag and a travel bag.

I extend my sincere gratitude to Brianna for her wonderful assistance today. Her friendliness and genuine politeness are truly invaluable, and she should be very proud of herself. I certainly plan to return and request her assistance again in the future.

To all visitors and customers of the Perfume Shop in Highcross Leicester, I highly recommend seeking out Brianna. You will undoubtedly feel very welcome and leave with your purchases feeling delighted.

1 mai 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I was looking for a signature perfume…

I was looking for a signature perfume and I Was Assisted by Alpana she’s so kind,sweet and professional.

30 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good service

I received amazing service from Aaliyah. She was very friendly and approachable. She had good knowledge on current popular perfumes and really made me feel comfortable. Definitely would visit again. Thank you for the great service!

29 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great service at the perfume shop…

Great service at the perfume shop Leicester Highcross by Aaliyah and kayleigh.

29 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Aaliyah

I was served by a beautiful worker named Aaliyah ,
She looked after me both times I went and gave me a good experience overall.
I would go to her for recommendations for perfume as she knows what she is doing!
Looking forward to be served by her again.

24 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Aaliyah did an amazing job serving me…

Aaliyah did an amazing job serving me very nice young lady.

27 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Experience and customer service

I had an amazing experience and quick customer service from; Aaliyah, Alpana, Kayleigh, they were extremely friendly and helpful and helped me find exactly what i was looking for, thank you

27 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Aaliyah was so helpfull and I really…

Aaliyah was so helpfull and I really appreciate that.

25 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The customer service was awesome

The customer service was awesome. Which I really enjoyed at this shop. I’ll love to come back again and again. I was recommended with a perfume that will last longer when use.
The sales person (Brianna) attended to me was kind and professional on the job which I appreciated a lot.

25 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 4 sur 5 étoiles

An amazing store with great customer…

An amazing store with great customer service. Met Brianna who was super helpful and knows a great deal about all the products. Will definitely be back some other time.

25 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 4⭐review! We're so glad to hear you had a positive experience thanks to Brianna and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Aaliyah and kayleigh were really…

Aaliyah and kayleigh were really helpful amazing customer service. Lovely ladies. Gave me a free sample, did price match. Really helpful and cheery. Great welcoming environment and super helpful. Would definitely come again.

25 avril 2026
Avis spontané
Logo de The Perfume Shop - Leicester 42

Réponse de The Perfume Shop - Leicester 42

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus