lovely experience, I was served by the very supportive and helpful staff Azar. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us g... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB
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Lisez les avis des autres
My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... Voir plus
L'entreprise a répondu
Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... Voir plus
L'entreprise a répondu
I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... Voir plus
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À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, Royaume-Uni
4,8
Excellent
150 avis
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Served by lily in the perfume shop…
Served by lily in the perfume shop Leicester she was very helpful
3 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Leicester
Always spot on and comes on time wouldn't go anywhere else thank you keep up the good work 👍
14 juin 2025
Réponse de The Perfume Shop - Leicester 42
Thank you so much for your review!
The Perfume Shop.
Wow Claire at Highcross Leicester is fantastic
Wow, Claire in the perfume shop in the Highcross Leicester is so helpful and knowledgeable. She couldn’t do enough to help us and was so kind and patient, we will definitely go back there and ask for Claire.
8 juin 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Azhar was very kind
Azhar was very kind, was patient when we didn't know what to choose!
28 mai 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Warm and friendly shopping experience
Alpana was a brilliant sales agent— she was patient and took time to show us many different perfumes. We changed our minds a few times but despite this Alpana was warm and friendly. A great shopping experience. Will definitely return.
24 mai 2025
Avis spontané
The assistant was so polite and helpful…
The assistant was so polite and helpful full marks deserved
16 mai 2025
Réponse de The Perfume Shop - Leicester 42
Thank you so much for your positive review!
Kind regards,
Sharain
Excellent Customer Service by Azhar
I was looking to buy a perfumes, I was served by Azhar, he was very patient and very polite he was absolutely amazing. His customer service was so good and gave plenty of samples.
I would definitely be going there again and give him 10/10.
28 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Patient and helpful
Alpana served me and was very patient and helpful with me whilst we were finding a scent.
28 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Khad was amazing!
I had a great experience at the Leicester Highcross store today. Khad was absolutely lovely and helped me pick out the perfect gift. He was really patient, attentive, and made the whole experience enjoyable. Thank you for the excellent service!
23 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your kind words! We're delighted to hear that you had such a positive experience at our Leicester Highcross store. It's wonderful to know that our team member provided you with amazing and helpful service. We appreciate your feedback and are glad you found the experience enjoyable.
Kind regards,
Jasmyn
Had a very positive experience in this…
Had a very positive experience in this store. I was served by a very polite and friendly man called Azhar - cannot fault the service at all.
21 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Excellent service ❤️🫡💯
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
I was welcomed immediately on entering…
I was welcomed immediately on entering the store by Cara, she was amazing! Helped me purchase multiple gifts for my siblings Birthday! Highly recommend seeing her in store. All the best to her and her colleagues.
15 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Went into Leicester Highcross today and…
Went into Leicester Highcross today and was served by Cara , she was great and gave me brill service , will definitely visit again😃
8 avril 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
We're so glad to hear you had a great experience with Cara! It's wonderful to know that she provided you with excellent service. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your lovely 5* review, we greatly appreciate your feedback and are happy to know you had a great experience shopping with us!
Kind regards,
Jasmyn
Thank you to all the people and the perfume shop
I got the mixed up with the fragrance store and I wanted to complain about being charged for being a member, but they explain to me very politely and very nicely that they weren't the fragrance store and they do not charge a membership fee it's only because I was charging membership fee from the fragrance store and I almost took it out on them I wanted to be apologetic and because I was going to buy some products anyway, and I wanted to share my appreciation to the perfume store and a the member of staff, who was very helpful and helped me out her name is apaa I think but I don't know how to spell it at the shires mall in Leicester.
This young lady knew her fragrance, and she helps me pick out the best 4 fragrance that I liked they make me feel very welcome and look after you with care.
I would go back there every month when I get paid just to buy some more products.
27 mars 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
We really appreciate you taking the time to share your experience. It sounds like you had a very positive interaction with our team member, despite the initial misunderstanding. We're glad that she was able to help you find the perfect fragrances and that you felt welcomed and well cared for.
We understand that it can be frustrating to encounter these types of situations and we appreciate your understanding and patience. We strive to provide excellent customer service and are happy to hear that you had a positive experience with our team member. We're thrilled that you enjoyed your purchase and plan to return in the future.
Best wishes,
Jasmyn
5 star service
Really really great service today from two young girls (Asma & Ines) in Leicester highcross shop. So happy leaving with two big Dior perfumes and saved lots of money. Only came in for one perfume and ended up with two. They were really good sales people. Would shop again and recommend getting served by them. They were friendly and really funny
25 mars 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your wonderful review! We're so glad to hear you had such a positive experience with our team. It's fantastic that you were able to find the perfect perfumes and save some money in the process. We're proud of our team for providing excellent customer service and making your shopping experience enjoyable. We appreciate you taking the time to share your feedback and look forward to welcoming you back for your next purchase.
Kind regards,
Jasmyn
Really thankful for Andria at the…
Really thankful for Andreia at the Leicester Highcross branch. She was really accommodating and helpful with what a wanted to buy. She showed a great understanding of products and was able to help me navigate the shop while using a wheelchair. Thank you Andreia :)
19 mars 2025
Avis spontané
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your kind words! We're so happy to hear that you had a positive experience at our Leicester Highcross branch. It's wonderful to know that our team member was able to provide you with such excellent service and make your shopping experience enjoyable. We appreciate your feedback and will share it with the team.
Kind regards,
Jasmyn
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Réponse de The Perfume Shop - Leicester 42
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
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