The staff were really friendly however Ruby really stood out as she was very knowledgeable and very patient with me in order to find exactly what I wanted. I will definitely be back.
L'entreprise a répondu
Établissement
Changer d'établissement27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We visited today intending to buy just one perfume, but Adina made the experience exceptional. She was calm, friendly, and incredibly patient, taking the time to help me choose without rushing me at a... Voir plus
L'entreprise a répondu
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... Voir plus
L'entreprise a répondu
Fabulous staff!! Rubi did a great job helping me select the perfect dior perfumes, the other lady also helped with sorting out my membership card, one very happy customer that will definitely be comin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, Royaume-Uni
4,8
Excellent
59 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service was class
The staff were really friendly however Ruby really stood out as she was very knowledgeable and very patient with me in order to find exactly what I wanted. I will definitely be back.
16 août 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Adina
I was served by Adina in Northampton. She was really friendly and knowledgeable. I will definitely be recommending this store to people I know.
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Adina made the shopping very comfy and…
Adina made the shopping very comfy and satisfying
15 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Adina Made our Shopping Experience Amazing
We visited today intending to buy just one perfume, but Adina made the experience exceptional. She was calm, friendly, and incredibly patient, taking the time to help me choose without rushing me at all. Her polite and relaxed approach made the shopping experience so enjoyable that we ended up buying two perfumes instead of one. We will definitely be visiting again—and probably check if Adina is there before we go!
15 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ve been there today and I ve meet a…
I ve been there today and I ve meet a romanian lady , and she was really nice and treat me well. Not rude as others or in any rush.
I recommend her🙏
2 juin 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Splendid service from Steph.Very…
Splendid service from Steph at The Perfume Shop in Northampton.Very wecoming and proffessional. Thank you so much, you were lovely and kind.
27 mai 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Steph
Really helpful and friendly advice from Steph and we will definitely shop there again
26 mai 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous staff!
Fabulous staff!! Rubi did a great job helping me select the perfect dior perfumes, the other lady also helped with sorting out my membership card, one very happy customer that will definitely be coming back😀
6 mai 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I would like to thank Ashraful and…
I would like to thank Ashraful and Sabeel for assisting me in the perfume shop Northampton as they did a very good job helping me to pick out the right perfumes that suit me.
3 mai 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was looking for perfume and two…
I was looking for perfume in the perfume shop Northampton and two ladies Steph and Adina helped me pick out with the perfume I liked and they were really helpful
1 mai 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Everything
Everything, they ordered my perfume, the assistant was great, the service....
13 avril 2026
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph in Northampton perfume shop was…
Steph in Northampton perfume shop was absolutely brilliant. She made my life so easy as I had limited time and was unsure of the name. She googled the name for me and told me where to get the names perfume. However it was the wrong name an I went back to Steph in the perfume shop and she eventually found what I was looking for. Made my life so easy due to my limited time. She was very jolly, helpful and understanding. I would highly recommend the perfume shop and if you can get Steph to assist you I guarantee a very easy going experience with great knowledge of the products sold there. Thank you Steph. X
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was very pleased with adina from…
I was very pleased with adina from northampton ,an exceptional woman ,she was very patient,spoke very nicely, told us all offers and recommended very fresh fragrant perfumes.Thank you adina
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph is absolutely brilliant
Steph is absolutely brilliant, always welcome and has great knowledge of all scents so knows what you need before you do!! Won’t go anywhere else, I travel from Leicester just to spend here as you don’t get this service any where else! Thank you Steph and team xx
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an excellent experience with Adina!
I had an excellent experience at the perfume shop, where I was assisted by Ms. Adina. Her professionalism and kindness truly made a difference. She offered me well-suited recommendations, taking into account my preferences, and patiently presented several options, explaining the details of each fragrance.
The atmosphere was very pleasant, and the interaction felt natural and friendly. It’s clear that she has great knowledge in her field and genuinely cares about customer satisfaction. I will definitely return and highly recommend this store!
22 avril 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by sabeel and Adina
I was served by sabeel and Adina. Amazing service from both of them. Genuinely the nicest workers. They made me feel welcomed and they sell amazing fragrances.
17 avril 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service from Steph
Exceptional service from Steph in Northampton today. She was knowledgeable about the brands, smells and helped me find the best gift for my brother. The gift wrapping was great too.
3 avril 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience shopping at…
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was very patient and kind. With time and patience my husband helped me find the right scent and i got a beautitifu gift bag with it - i absolutely love the bag . Thank you so much Northampton - The perfume Shop for a great customer service
26 mars 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello Claude,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience thanks to Sabeel and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic experience with Ruby
Fantastic experience with Ruby , lovely and friendly staff member. Very helpful and professional. Will definitely be back 😊
25 mars 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph in the Northampton branch was…
Steph in the Northampton branch was amazing today! I must of sniffed a million perfumes until I found the one I wanted! Thanks so much for your help! Great experience and very attentive
21 mars 2026
Avis spontané
Réponse de The Perfume Shop - Northampton 227
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.