The Perfume Shop - Reading 67 Avis 

Ordered online what I thought was Romance for men. Got sent the female version so took it into the perfume shop store in Reading to exchange, only to find romance for men no longer exists. However, the staff were so helpful, looking up whether it was available anywhere. They offered to refund or to gift wrap the one I’d brought with me to return. Beyond the call of duty/expectation. Sent me home better!

Fantastic service, brilliant customer service from Jada
She is kind and helpful and didn't mind when I asked for more than one sample
She was chatty and had a smile at all times

Had a great experience at Reading store with Ramona, she helped me choose perfect fragrances for my loved ones.

Had an amazing experience at the reading perfume shop, being served by such a lovely employee called Ramona who was so helpful and patient with choosing out and packaging our perfumes🙌

Ramona - she was excellent at her service at her reading store . We loved her service and she is so kind, lovely and extremely friendly..

Just met Alexia at the Reading branch - very helpful indeed with an amazing smile and even gift wrapped my purchase - great customer service!

Ramona and Jada were very sweet and hospitable .

She is such a lovely and kind person! Alisha

Went to the store in reading as I unfortunately ordered the wrong perfume. I was greeted my Ramona, the store manager, who was huge help!
She helped me return the incorrect perfume and purchase the correct one. No hassle, problems just quick, easy and very helpful. She was very friendly and welcoming. Huge thank you to Ramona. I will definitely be recommending the reading shop and will be back in the future for further purchases.

Amalia was so amazing and helpful. I was being very indecisive with which perfumes to get and what sizes and she was so patient and helped me figure out what was best to get and what size would help me save the most money. Amazing service! Will definitely be back

Wonderfully explained about various perfumes by Jian (Reading Store) and package it up in a nice gift pack.. all in all excellect and must visit store..

Very helpful lady, Ramona, gave lots of useful information on the men’s aftershave and helped sign me up to VIP rewards program

I had a wonderful experience at The Perfume Shop today. Tahira and Ramona went above and beyond to help me find the perfect fragrance. They where patient, knowledgeable, and made me feel genuinely cared for throughout the process. Very friendly attitude and excellent service turned my visit into a truly enjoyable one. Highly recommend asking for Tahira and Ramona if you visit — they're fantastic!

Unfortunately, one of the most unnecessarily unpleasant customer service experiences I’ve ever had.
Very unprofessional customer service. They did not give me my full refund for return and they sent me broken one back .
I will never shop there again

Reading Store - Excellent service by Alisha and Romana! Who was working in her day off to help her team!

The smell is strong and last long. My favorite perfume at the moment

Today we went to buy the perfume from this place. Alexia was our server, and she gave us good recommendations for what perfume we would buy and helped us with our choices.

Ramona was so lovely. I came last week with my mother and this week with my sister in law. And made a purchase both times. Romina is an asset to your company.

Hannah served us today. It was such a wonderful experience dealing with her. She was not only patient, very cheerful, professional, but went a good length to help us buy a good choice of perfume when in doubt, and also reminded us of the gift pack and especially the personalised ribbon bit. My daughters who were buying gifts for their cousins were delighted….and it only made our shopping at The perfume shop not only existing but a total satisfaction and only made ourselves promise that this is the shop to go to when buying perfumes….. but the icing on the cake came bringing more delight….a whopping 20% discount.
Hannah is an asset to your company.

Dear Hannah….many thanks.

Ramona from reading oracle mall very kind polite and helpful sales person . Made our shopping fun