Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we we... Voir plus
Établissement
Changer d'établissementUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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Lisez les avis des autres
Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... Voir plus
L'entreprise a répondu
Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Voir plus
L'entreprise a répondu
I was recently went to the perfume shop silverburn to get a fragrance, but I was stuck with which one to buy. Nicola served me and was so welcoming, thorough and helped steer me in the direction of wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Royaume-Uni
4,9
Excellent
128 avis
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The shop assistant Denise
The shop assistant Denise
Was really helpful and offered to wrap the perfume 100% customers service
17 février 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visit to the Silverburn Mall perfume shop
Visit to the Silverburn Mall ‘the perfume shop’ was amazing. She was kind, friendly, and extremely knowledgeable about perfumes. She helped us choose great scents, showed us excellent deals, and made the whole experience enjoyable. Outstanding customer service — thank you, Christina!
9 février 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rosina let us try various fragrances…
Rosina let us try various fragrances before we settled for Fame and Love, very informative and helpful.
9 février 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janice and James
Janice and James
Extremely good costumer service and very helpful.
7 février 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Denise is Lovley and does amazing…
Denise is Lovley and does amazing wrapping very nice shop! And good discounts
3 février 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab service
Fab service from Janice who was very patient and very very helpful! Guided me through several options and gave great suggestions according to my needs and was not pushy nor did she get annoyed by my requesting for a tester of each and every perfume she suggested! wonderful lady who understood the customer and what they were looking for and even offered me better options than what i had in mind.
3 février 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jill was lovely
Jill was lovely, and was a great help to me today picking out a perfume for my mum. Brill customer service !
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Emma and Janice
Great service from Emma and Janice - friendly and helpful! They suggested options within my budget for gift for friends birthday and helped me choose one. Much appreciated!
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service very helpful…
Amazing customer service very helpful and polite. Zainab ( staff member )was extremely patient with us and was very kind. Really good experience at the perfume shop would definitely recommend.
28 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Denise - a credit to the store
I visited the store to get a new fragrance and the help and advice given by Denise was exceptional. She went out of her way to get the right aftershave for me as well as helping me throughout the process
28 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’EXCLUSIF , Excellent customer service…
Great price ,Excellent customer service from Janice & Denise at Silverburn couldn’t be more helpful :) Thank You
26 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Jill at your…
Excellent service from Jill at your Silverburn store. We find we would travel a longer distance than our local perfume shop as service better . We always appreciate the extra attention from silverburn .
22 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service
Popped into silverburn and was greeted by the lovely Emma, she was very friendly. I was in looking for samsara which emma was able to pin point right away. She explained there was a 20% offer on in the store so my friend and I both purchased. Emma also signed us up for members cards. Will definitely be back, friendly and knowledgeable young lady
19 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Janice
I visited the silverburn store and was served by Janice, she was so helpful and welcoming. Nothing was too much to ask and she helped us pick the best sets for a present. Would visit again
15 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a fab experience Janice went above…
What a fab experience Janice went above and beyond helping pick perfume and aftershaves and also pointing out best values.
It was so relaxing not rushed and fab conversation.
Well done the perfume shop - Silverburn
18 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Top service quick and easy by Elaine
2 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
1st class service.
The service given from the employee Rosina/Silverburn/27/12/25/receipt no:6964 at 11.40am was exceptional! She couldn’t have been more helpful
27 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lovely staff
At a busy time of year the girls in the store were cheery and happy to help anyone that came into the store.
Denise served me and was helpful, efficient and went above and beyond to ensure I got the perfect gift. Denise gave me suggestions, offering me the best deals in store.
27 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Perfect gift
Bought this brilliant gift from the Perfume shop it was delivered on time and with care will definitely recommend ordering from them
10 décembre 2025
Réponse de The Perfume Shop - Silverburn 249
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Amazing Manager - Jance
Hi,
Amazing experience. The store manager (Jance ) was so kind andwent out her way. She is a great asett to your team. Highly needs to be rewarded. Will.always come to.this store. Asma
14 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Silverburn 249
Hi,
Thanks for your 5* feedback!
The Perfume Shop
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