The Perfume Shop - Silverburn 249 Avis 

142
•
TrustScore 5 sur 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Voir plus

Noté 5 sur 5 étoiles

Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nicola & rosina were absolutely amazing in helping me find a perfume for my mum. Amazing service and really lovely woman!

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Fournisseur d'arômes et de parfums
  4. Fournisseur de cosmétiques et de parfums
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(142)

35 543 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was happy with my shopping experience…

I was happy with my shopping experience at the Silverburn shop… Rosain attended to me and took me round the shop, i only came for one perfume but I ended up buying multiple perfumes because of her services.xx

1 octobre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Perfect friendly helpful service

⭐️⭐️⭐️⭐️⭐️
“Extremely helpful and friendly service at The Perfume Shop. The staff were chatty, approachable, and gave great advice on choosing the perfect perfume for my sister. Highly recommend!”

30 septembre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Extraordinary customer service

Extraordinary customer service. Very friendly and helpful stuff. They got a new loyal customer

25 septembre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

Great help

Great help, polite

19 septembre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Noté 5 sur 5 étoiles

James was really helpful

James was really helpful. Was very patient with me and let me try a dozen scents before helping me make my choice. Guided me towards a really good deal and got a bottle of Hugo Boss normally £125 for £55. Very happy.

13 septembre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

Great atmosphere and friendly staff

Gill was lovely and friendly from the moment I walked in. She was great at recommending new fragrances that are out and let me smell them and told me about deals in store. It was a really easy, pleasant experience and for the first time in forever I actually got a couple of samples with my purchase.

10 septembre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Noté 5 sur 5 étoiles

Our whole experience was excellent…

Our whole experience was excellent because of one your valuable sales person named Faye.She was so kind and she was so helpful.I would definitely come back to your store .One reason for that would be Faye and her service.Thank you Faye for your lovely service.

7 septembre 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thanks for your lovely review!

The Perfume Shop

Noté 5 sur 5 étoiles

Excellent review

Thank you to Emma and Kieraleigh for providing excellent customer service x

25 août 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Lovely service from Janice at…

Lovely service from Janice at silverburn store Adding personal touch to a special gift

25 août 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

I would just like to say that my…

I would just like to say that my experience in store today was made a lot easier and the service received from Jill at the silverburn store was amazing and a 10/10
I would highly recommend Jill to anyone who is looking for aftershave or perfume and are unsure what to get as she made sure that we left happy with the choice we made

24 août 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Amazing service

Had amazing service from Emma and Janice at the perfume shop silverburn branch. They where so helpful and friendly, had a lovely experience will definitely be back for some more perfume at this store.

22 août 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hello,

We're happy to hear you had such a lovely experience in our Silverburn branch. We appreciate your kind words and thank you for shopping with us.

Sincerely,
Jasmyn
The Perfume Shop

Noté 5 sur 5 étoiles

Helpful staff

Denise was very helpful with my indecisive behaviour!

30 juillet 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Jill and Faye were extremely helpful!

Jill and Faye were extremely helpful!! Helped picked my sisters wedding perfume and couldn’t have been any nicer!! Thanks ladies

27 juillet 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Noté 5 sur 5 étoiles

I went to silverburn looking for a…

I went to silverburn looking for a perfume for my granddaughters birthday. I was struggling looking and hannah came over to help me. I have never been treated with such respect and politeness as I was with this young lady. She certainly knew what she was talking about and I will definitely be coming back!.

My granddaughter also loved her perfume!!

19 juillet 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Jill Took lots of time to help us find the right aftershave. She was so super helpful and pleasant. All the staff were.

19 juillet 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Highly recommend

Kipp was super helpful today and was really patient with me while I asked to smell several testers - I was very indecisive. Once I'd decided on an aftershave, Kipp wrapped the bottle for me and kindly gave me a complimentary personalised ribbon which was a lovely touch. Excellent customer service!

19 juillet 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Denise at sliverburn store was superb

Denise at sliverburn store was superb. Amazing service and helped me go for a new scent for my wedding. Very much appreciated, thank you. Would highly recommend

16 juillet 2025
Avis spontané
Logo de The Perfume Shop - Silverburn 249

Réponse de The Perfume Shop - Silverburn 249

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus