Carol was informative extremely helpful she went to great lengths to assist me in my purchase Her expertise in sourcing a specific sent with the notes that was very pleasing for me
Établissement
Changer d'établissementKiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... Voir plus
L'entreprise a répondu
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
L'entreprise a répondu
My husband of 91 went into the perfume shop in Stirling. He was buying perfume for my Christmas.he was so delighted to receive help in his selection. The young lady LEAH he said was exceptional. At th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, Royaume-Uni
4,8
Excellent
49 avis
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Excellent staff and service
Excellent staff and service. Very friendly and helpful. Great special offers.
20 mai 2026
Carol was informative extremely helpful…
Carol was informative extremely helpful she went to great lengths to assist me in my purchase
Her expertise in sourcing a specific sent with the notes that was very pleasing for me
22 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Carol was extremely helpful in helping…
Carol was extremely helpful in helping me find something new, can’t fault her customer service
23 avril 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and love the personalised…
Great service and love the personalised ribbons on gift wrap
22 avril 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful and pleasant servuce
The efficient way the member of staff dealt with me. My chanel no 5 was out of stock so she had ir sent to my home address. It arrived within 3 days.
Excellent service.
Very pleasant lady too.
6 avril 2026
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
prompt service package in perfect…
prompt service package in perfect condition on arrival. Delivered before expected date of delivery
25 mars 2026
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service Elaine is so wonderful helped to buy exactly the perfume I needed , great offers. Definitely a shop to stop and purchase your favourite perfume. Thank you so much 💓
Amazing service Elaine is so wonderful, helped
1 avril 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic person
Elaine is absolutely amazing nothing is to much trouble she’s always smiling she goes above and beyond every time I’m in she’s the same
18 mars 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service
Brilliant customer service, Carel was amazing and helped me out. Will be back again
17 mars 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience. Carole was very helpful. Definitely recommend.
12 mars 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab service from the ladies at Stirling…
Fab service from the ladies at Stirling branch would highly recommend!
12 mars 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was amazing and knowledgeable and…
Carol was amazing and knowledgeable and gave us many choices of fragrances ended up buying 3.
6 mars 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol is amazing
Carol is amazing! Thankyou so much for your patience & time!x
2 mars 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Stirling store today .The…
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much trouble .They worked hard to get us the best deals on a couple of perfumes and aftershaves . Would definitely recommend a visit to this shop and I hope that the two ladies get the praise and recognition they deserve from management for being a credit to the company .
7 février 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by “Elaine” today and I…
I was served by “Elaine” today and I must say, top quality customer service, extremely patient and understanding with me and going as far to make suggestions. Very knowledgeable in her line of work. If going to the perfume shop I would highly recommend asking for Elaine!
17 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Did not take long to come
Did not take long to come . Packaged beautifully will shop again
11 janvier 2026
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous service
The staff member at the Stirling branch, a more mature women was so knowledgeable and made sure the item I was purchasing was not only a great price but upgraded to a gift set for less money and more fragrance through online delivery at no extra cost, highly recommend. 5*****
5 janvier 2026
Réponse de The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Stirling 122
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
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