The Perfume Shop - Stirling 122 Avis 

67
•
TrustScore 5 sur 5

4,9

Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited the Stirling store for a change as I usually by my perfumes online. There is something special about going into a shop and speaking to a human. I was greeted by the lovely Janet who helped me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best customer service and they r so loving and caring they made my day (carol and lynn) and had a good perfume deal from them i would love to go again into that shop to buy more perfumes

L'entreprise a répondu

Noté 4 sur 5 étoiles

I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Fournisseur d'arômes et de parfums
  4. Fournisseur de cosmétiques et de parfums
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(67)

35 543 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful help from assistant in Stirling

My husband of 91 went into the perfume shop in Stirling. He was buying perfume for my Christmas.he was so delighted to receive help in his selection. The young lady LEAH he said was exceptional. At the age of 86 I still love my Chanel perfume. I dope you will acknowledge this experience and thank again the young lady mentioned. Thank you

7 novembre 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Went into the Stirling store for a new…

Went into the Stirling store for a new fragrance and Carole was so helpful as I wasn't sure what I wanted and she guided me in the direction.will definitely be retuning. Thank you again Carole 😁

24 septembre 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very helpful staff

16 septembre 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

great experience at the Perfume Shop

great experience at the Perfume Shop, Carol was very sweet and provided the best of services ☺️

11 septembre 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Noté 5 sur 5 étoiles

Great service from James

Great service from James . Very knowledgeable and extremely helpfull. Thank you.

9 septembre 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Noté 5 sur 5 étoiles

Lauren provided fabulous service

Lauren provided fabulous service, suggesting and recommending different fragrances. Thank you!

6 septembre 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Elaine was exceptional today

Elaine was exceptional today. We purchased 10 gifts sets for xmas and nothing was too much trouble. Thanks Elaine

30 août 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Elaine was very very patient and…

Elaine was very very patient and knowledgeable- I bought several new perfumes. Will definitely be back

29 août 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

JAMES at perfume shop is an excellent…

JAMES at perfume shop is an excellent person in one of ur staff he is a good salesman + know the way how to deal with the customer. His communication skills are very good with the customers .

27 juillet 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Noté 5 sur 5 étoiles

What a fantastic experience I have just…

What a fantastic experience I have just had here! I had no idea what I was looking for, and Elaine saved the day. She helped me pick out the most amazing scent with the best deal. She offered gift wrapping for an extra £1.99 and that included a personalised ribbon. I’m so impressed, will be recommending this store to everyone!

23 juillet 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Fantastic recommendation from Elaine

Fantastic recommendation from Elaine, very friendly and helpful - thank you!

22 juillet 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Noté 5 sur 5 étoiles

I was in Stirling so I popped in and…

I was in Stirling so I popped in and ordered Prada the young girl and the gentleman was really helpful and present we had a laugh that was Tuesday my perfume was delivered on Friday so that was quick well wrapped and in a box love it😁💕

8 juillet 2025
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Noté 5 sur 5 étoiles

Amazing customer service. Xxxxx

Amazing customer service from Elaine (manager) as allways. Love coming to her shop. Allways goes above and beyond. Much love from Diane xxxxx

13 juin 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Noté 5 sur 5 étoiles

Carol in Stirling was brilliant!

Carol in Stirling was outstanding, She was so helpful with me picking the right aftershave for my boyfriend.

24 mai 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Noté 5 sur 5 étoiles

Carol was excellent …Very Helpful

Carol was excellent …Very Helpful

2 mai 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Lauren in Stirling branch was awesome

Lauren in Stirling branch was awesome. Super helpful

25 avril 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Friendly and helpful staff

I was in the Stirling store today and was served by Carole, she was extremely helpful, friendly and efficient, she took time to let me try new perfumes and introduced me to a few new perfumes. Thanks again, keep up the good work.

24 avril 2025
Avis spontané
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

Very happy from start to finish

Very happy from start to finish

5 avril 2025
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hello,

Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.

Kind regards,
Jasmyn

Noté 5 sur 5 étoiles

Very helpful staff in store

Very helpful staff in store, and enabled me to get the correct variant of perfume I desired to get as a gift for my partner.

18 mars 2025
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hello,

Thank you for your kind words! We're delighted to hear you had a positive experience and appreciate your recognition of our staff member's helpfulness. We strive to provide excellent customer service and are glad you enjoyed the experience.

Best wishes,
Jasmyn

Noté 5 sur 5 étoiles

Happy to help to the max

Went to purchase a fragrance that was not available in store, staff sourced it online, applied discount code, got it sent to my home address and also sorted an issue with my rewards card. Such a positive experience

12 mars 2025
Logo de The Perfume Shop - Stirling 122

Réponse de The Perfume Shop - Stirling 122

Hello,

Thank you for your kind review! We're thrilled to hear about your positive experience. We appreciate you highlighting our staff's dedication to sourcing the fragrance you were looking for and their helpfulness in resolving your rewards card issue. We strive to provide excellent customer service and are delighted that you had a positive experience with us.

Many thanks,
Jasmyn

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