The Perfume Shop - Sunderland 147 Avis 

271
TrustScore 5 sur 5

4,9

Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

271 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(271)

36 335 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Angel was a great help

Angel was a great help and was very lovely.
Would always come back

17 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff. Patient and knowledgeable. I do recommend this place.
Abby really helped me out

16 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Had a lovely experience today Justine…

Had a lovely experience today Justine was very helpful letting us smell different scents when not knowing what I wanted then gave us a free gift for buying 2 perfumes thank you :) great customer service and staff in the shop!

16 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Justine was great and looked after me…

Justine was great and looked after me and had a great experience. Top woman

16 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Justine

Served by Justine today, so canny thank you :)

16 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

I had a great experience at The Perfume…

I had a great experience at The Perfume Shop in Sunderland. The very kind young lady named Justine was so knowledgeable, she helped me pick a lovely perfume for my friend. Justine was so patient & kind , when I eventually picked a perfume she gift wrapped it beautifully for me. I felt like I was really cared about and looked after thank you so much Justine you are fabulous! X

5 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff! Angel was so professional!

9 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Fantastic service from both Angel and…

Fantastic service from both Angel and Shaun, nothing was a bother and give lots of ideas and helped with choices for a unique scent for my wedding day.

7 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Angel was professional, friendly, and made sure everything was handled perfectly. I’m extremely happy with the experience and would highly recommend her services.

6 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Went in today to smell a new perfume…

Went in today to smell a new perfume and Sharon was a great help and helped with everything I needed. Great staff

6 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

My experience was brilliant walked in…

My experience was brilliant walked in not knowing what to get and Justine helped with excellent customer service very welcoming, couldn’t recommend her enough!🥰

5 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Justine served me today and I had a…

Justine served me today and I had a wonderful experience they didn’t have my fragrance in store so she helped me fine one just like it

5 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

visited the store today to try…

visited the store today to try something new and with lack of much knowledge on fragrances, Justine was brilliant, very knowledgeable and friendly and made my experience a breeze

5 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely experience with Sean great…

Lovely experience with Sean great service and perfume recommendations

4 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely customer service from Justine

3 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Justice was fab and helped us choose…

Justice was fab and helped us choose the right fragrance for us thank you

3 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

shaun was really great and…

shaun was really great and knowledgeable thanks for helping us

3 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Shaun was lovely and accommodating when…

Shaun was lovely and accommodating when I was asking questions and was very informative about deals

3 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Angel is a scent star

Angel was so helpful with selecting a fragrance and becoming a member! We were delighted to learn fragrances could be put into travel sized spray bottles as a member! (:

2 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Justin and Angel were really…

Justin and Angel were really professional and lovely. Always be happy to come back.

2 juin 2026
Avis spontané
Logo de The Perfume Shop - Sunderland 147

Réponse de The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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