Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Voir plus
L'entreprise a répondu
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Voir plus
L'entreprise a répondu
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
L'entreprise a répondu
Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
L'entreprise a répondu
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sanaz was brilliant and made me want to come back!

Réponse de The Perfume Shop - Trafford Park 57
I came to buy aftershave with my son for his 17th birthday and John was very helpful and kind and gave lots great advice on different brands and scents. He made it a great experience and we purchased two aftershaves. He is a credit to the company and we will definitely return for further perfume / aftershaves.
Thanks John!

Réponse de The Perfume Shop - Trafford Park 57
John was really helpful, spent time giving advice and was being very nice and he made my experience a lot better.

Réponse de The Perfume Shop - Trafford Park 57
Great service and really helpful staff picking out pefume. Will come back next time. Served by Lara. Thanks.

Réponse de The Perfume Shop - Trafford Park 57
Leah helped a lot during our visit. Helped myself, my aunty and cousin. Nothing was too much and made sure we were all taken care of. Appreciated her taking extra care of my aunty and cousin. Thank you very much

Réponse de The Perfume Shop - Trafford Park 57
Leah. such a sweet,welcoming and helpful young lady and so nice to talk to, not many people are helpful nowadays so thank you

Réponse de The Perfume Shop - Trafford Park 57
Was served by John, was an amazing help. Definitely coming back again

Réponse de The Perfume Shop - Trafford Park 57

Réponse de The Perfume Shop - Trafford Park 57

Réponse de The Perfume Shop - Trafford Park 57

Réponse de The Perfume Shop - Trafford Park 57

Réponse de The Perfume Shop - Trafford Park 57
best customer service by john ! polite manners and good deals ! very well recommended. thank you john! 👍🏽

Réponse de The Perfume Shop - Trafford Park 57

Réponse de The Perfume Shop - Trafford Park 57
john was a fantastic sales person amazing manners definitely a 10/10

Réponse de The Perfume Shop - Trafford Park 57
John and all the team were so friendly, helpfull, they gave time to choose, suggest me a few perfumes. Lovely experience.

Réponse de The Perfume Shop - Trafford Park 57
Amazing customer service :) thanks for the support I’m choosing the perfect fragrance for my dad :)

Réponse de The Perfume Shop - Trafford Park 57
John was incredibly helpful and knowledgeable about the scents. Would highly recommend this store !

Réponse de The Perfume Shop - Trafford Park 57
I recently bought perfumes and I’m very satisfied. The scent is beautiful, long-lasting, and feels very high quality. I will definitely buy again from this store.

Réponse de The Perfume Shop - Trafford Park 57
Staff very kind and Lara is very nice

Réponse de The Perfume Shop - Trafford Park 57
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.