Lisa was extremely welcoming, helpful and patient. Her customer skills are amazing and smile infectious. I walked away feeling really happy with my purchase. Thank you Lisa
L'entreprise a répondu
Établissement
Changer d'établissement36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
L'entreprise a répondu
Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... Voir plus
L'entreprise a répondu
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, Royaume-Uni
4,9
Excellent
206 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best Perfume Shop in Wolverhampton
I walked in confused, not knowing exactly what to get for my wife and friend whose birthday is today. Lisa made the shopping breeze with fantastic recommendations and mind-blowing customer service delivery 👌🏾
She's a Rockstar 🌟
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was amazing
Lisa was amazing, fantastic friendly advice given is, she was kind and had loads of patience when dealing with us
Thank you
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff
Lisa at the wolverhampton store made the experience fun and easy. Very helpful and informative.
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was a great help finding the right…
Lisa was a great help finding the right scents I was looking for, her recommendations was amazing.
Thanks a lot
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolute angel of a sales lady
Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!! And when we landed on the perfect scent, the box was damaged so she offered us a discount but ensured the product inside was untouched. And who doesn’t love a bargain. Lisa you work so hard!!
24 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had such a lovely experience perfume…
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me feel welcome. I was looking for something sweet and nice, and she totally understood what I meant. Sarah patiently guided me through different options, offering helpful suggestions without ever being pushy. Her knowledge of the perfumes was impressive, and she made the whole process really enjoyable. It’s rare to find such exceptional customer service, and Sarah truly made my day. I left with the perfect scent and a huge smile, all thanks to her!
22 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
We're happy to hear that you had a lovely perfume shopping experience! It's wonderful that our team member provided exceptional service and helped you find the perfect scent. We appreciate your positive feedback and are glad you enjoyed your visit.
Warm wishes,
Jasmyn
The Perfume Shop
nice girls and helpful
easy to deal with got there and a few people there but reckon lady knew i had ordered online so dealt with others quite quickly and asked for name etc and got my stuff from back ,smiles, polite ,and a cheery exit for me as nothing better than a smile to help you on your way
2 décembre 2025
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire she was so helpful toward me.
22 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa always living up to the hype❤️
17 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa at the mander centre is really…
Lisa at the mander centre is really beautiful and her service was exceptional stunning i loved it
17 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was super helpful and polite
Lisa was super helpful and polite. Amazing service.
16 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 Star service!
Leanne, Lisa, Claire, in fact everyone in the Wolverhampton store are amazing. So friendly, knowledgeable and go above and beyond with their customer service. I was after a certain perfume which was hard to get hold of, near impossible. Leanne promised if she could get hold of any she would. Two months later, true to her word she did.
Truly amazing! I’m so happy.
12 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
We appreciate your wonderful review! We are so happy to hear about the team's dedication and that you had such a positive experience with us. Thank you for sharing.
Kind regards,
Jasmyn
The Perfume Shop
Lisa and Siobhan was absolutely…
Lisa and Siobhan was absolutely amazing, the banter was good and we will definitely return
11 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful service
Very friendly and helpful service. I bought a gift set for my son and received perfume samples for me. Thank you xx
27 décembre 2025
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was extremely patient and helpful…
Lisa was extremely patient and helpful - walked out with some absolute goodies. She definitely knows her fragrances.
10 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Claire in…
Amazing customer service from Claire in the Wolverhampton perfume store.
So attentive and down to earth.
Will defo be back for more products, thank you x
8 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Lisa was great🌼 Very friendly and…
Lisa was great🌼 Very friendly and polite. Understood her products and made everything fun for us.
29 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa gave me and my mother in law…
Lisa gave me and my mother in law excellent service. She was helpful and has a great attitude towards helping others. Honestly she deserves a payrise
29 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa was absolutely fantastic!
Lisa was absolutely fantastic!! She helped me make lovely perfume choices and was very jovial throughout. Thank you Lisa! Hopefully will have another come back!
27 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa was helpful & wrapping was…
Lisa was helpful & wrapping was gorgeous! Highly recommend!
24 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.