Lisa was extremely welcoming, helpful and patient. Her customer skills are amazing and smile infectious. I walked away feeling really happy with my purchase. Thank you Lisa
L'entreprise a répondu
Établissement
Changer d'établissement36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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Lisez les avis des autres
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
L'entreprise a répondu
Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... Voir plus
L'entreprise a répondu
I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, Royaume-Uni
4,9
Excellent
206 avis
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing customer service from Nikki…
Amazing customer service from Nikki (Wolverhampton branch).Instant response and great advice from her.
5 mai 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Lisa was extremely helpful and welcoming.
Lisa was extremely helpful, she beautifully gift wrapped my purchases and nothing was too much trouble.
3 mai 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Amazing classic fragrance
Ordered this aftershave for part of my son's Easter Presents, he absolutely 💯 love's it it's classic & smells amazing, had it on offer so a win win for me. i had a few free samples aswel in the box, came well packed aswel so very pleased with the service & will order again..
16 avril 2025
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your kind words and positive review! We're so glad to hear that your son loves the aftershave and that you were happy with the offer and free samples. We strive to provide our customers with excellent service and high-quality products, and it's wonderful to know that we exceeded your expectations. We appreciate your support and look forward to serving you again in the future.
Warm regards,
Jasmyn
Just been to wolverhampton store and…
Just been to wolverhampton store and was served by Claire,what service we had,she was very pleasant and knew all about her scents.
Thankyou claire
28 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Wolverhampton store- Claire
Came to the Wolverhampton store today and Claire served me..what a wonderful lady. Very knowledgeable and helpful, I’ll be back next payday for some more perfume :) thank you!
28 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had an amazing experience today at…
I had an amazing experience today at the Wolverhampton store. I have been assisted by Claire who was very helpful and knowledgeable about the fragrances that the store offers and helped me chose a perfume that suits me best.
Thank you :)
27 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
We are so happy to hear you had such a wonderful experience at our Wolverhampton store! It's fantastic that you found the perfect perfume for you. We truly appreciate your kind words about Claire's amazing service. It's wonderful to know that she made your shopping experience so enjoyable. We look forward to welcoming you back soon!
Kind regards,
Jasmyn
Lisa was brilliant and gave great…
Lisa was brilliant and gave great customer service
27 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The assistant Nickie was very polite…
The assistant Nickie was very polite and helpful. Excellent service and great experience
27 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Customer Service
Leanne was amazing. Very knowledgeable and great interpersonal skills. She understood what I was asking and catered towards what I was looking for.
25 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Sarah was really helpful and attentive…
Sarah was really helpful and attentive when serving me today. She listened to my favourite perfumes and helped me to decide on a new one to try. Excellent customer service.
25 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Server by Lisa
Server by Lisa, excellent knowledge and catered to my previous aftershaves purchased with a different brand.
Highly recommend
25 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Excellent service from lisa thank you…
Excellent service from lisa thank you so much
24 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Nikki is amazing!
Nikki at the Wolverhampton Mander Centre branch was absolutely lovely. Told her I had Autism and she took her time with me, informed me of everything I wanted to know and was just calm and understanding. Real asset to your team. Thank you Nikki.
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Was served by Nikki today
Was served by Nikki today, she was so kind, helpful and approachable. She was brilliant in her recommendations of perfume and introduced me to a new fragrance that I loved. Thank you Nikki for your amazing customer service.
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
I was served by Sarah today very lovely…
I was served by Sarah today very lovely and approachable her laughter is infectious. Customer service assistants like her are an invaluable asset
14 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Lisa the shop assistant was extremely…
Lisa the shop assistant was extremely helpful. Very bright and pleasant she deserves the 5 stars.
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Lovely friendly member of staff Lisa…
Lovely friendly member of staff Lisa was very accommodating
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Leanne was the best!
Leanne was really helpful and came up with the perfect solution for me!
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Great experience staff was really…
Great experience staff was really polite and welcoming
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Wolverhampton 44
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
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