Once again, Claire and Gail were so helpful, friendly and kind. They both helped me select the right perfume sets at the prices that I asked for. They wrapped each one individually and were ready for... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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Lisez les avis des autres
As always Claires customer service was fabulous. A very pleasant friendly and helpful lady and always a pleasure to deal with. Thanks again Claire. I was over the moon with my purchase at such a grea... Voir plus
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Lovely experience, we were served by Claire in the Workington branch, Claire was very helpful, polite and nothing was too much trouble, Claire also went all out to help us find better. Thanks Claire!... Voir plus
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Couldn't of asked for a better service. The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop.... Voir plus
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À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Royaume-Uni
5,0
Excellent
403 avis
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Ordered my perfume
5 août 2026
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Customer Service
I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me try several scents. She received feedback and offered suggestions to accommodate. Incredibly helpful service, will definitely return.
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went to the Perfume shop in…
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wonderful.
8 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Perfect and great service once again…
Perfect and great service once again from Julie and Sue
7 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Julie was great
Julie was great, quick, friendly service and through out. 100% be back!!
6 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire and Gail were fantastic and very…
Claire and Gail were fantastic and very helpful, 10/10 I will definitely be back
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant customer service from both…
Brilliant customer service from both members of staff Claire and Gail. 10/10.
4 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant customer service
Brilliant customer service . Sue did a great job for us for my birthday . We really love that collection . Super service
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Popped in for a everyday aftershave
Popped in for a everyday aftershave. Claire was very helpful and great to speak to. Couldn't fault her for all her advice. 10/10s
1 août 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service from Claire and Gail
Fantastic service from Claire and Gail. Really helpful and knowledgeable about scents. Great advise given
29 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service
Fantastic service, Sue was very helpful and made me feel very welcomed
27 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely staff!
Gail and Janet were so helpful and lovely! Me and my partner went in with no idea what we were buying and they had no issues with us smelling nearly the whole shop🤣. They also included some lovely free gifts and samples for us. Thank you so much xx
26 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really good customer service
Really good customer service, Janet was really helpful and nice!
26 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
All staff in store were very helpful…
All staff in store were very helpful and friendly.
Helped with any queries I had.
Janet and Sue were great throughout.
25 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
jane and sue were absolutely lovely…
jane and sue were absolutely lovely they helped me pick a perfect perfume for my girlfriend very helpful
25 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Gail and Sue were really helpful, can’t fault them. Highly recommend!
24 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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