Fantastic service from this store today . Staff are very helpful and brilliant service. I even got a personalised ribbon with my purchase. Definitely will come back to see Sue and Claire 🩷
L'entreprise a répondu
Établissement
Changer d'établissementWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Voir plus
L'entreprise a répondu
Was served by Gail in the Workington store. She was very helpful giving advise about all the perfumes I tried. Will definitely shop there again. Lovely shop.
L'entreprise a répondu
I was served by Claire and she helped me choose a lovely body spray, also bought a perfume which is my favourite, claire was very professional and knew exactly which body spray to show me. Thank you C... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Royaume-Uni
5,0
Excellent
372 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Served by Claire and sue ,both very…
Served by Claire and sue ,both very help full
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Janet
Fantastic customer service from Janet, very helpful and knowledgeable. Will return.
3 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet was lovely today in the…
Janet was lovely today in the Workington shop, soo helpful. Thank you
3 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from sue in…
Fantastic service from sue in workington branch, infact the most pleasureble experience ive had in one of your shops and ive visited a few around england. Good natter about how smells remind us of specifics. Left feeling nostalgic and warm buzz in my brain from the memories, thankyou sue
2 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service!!
2 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service from Sue and Janet
2 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shop staff in Workington store were…
Shop staff in Workington store were chatty, friendly , informative and helpful.
25 juin 2026
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet and Claire at Workington Perfume…
Janet and Claire at Workington Perfume Shop helped me so much today
28 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Janet nice and kind and very helpful very friendly to 😀🥰
Lovely friendly service nice and helpful Janet was nice and kind lovely 🥰😀
28 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire and Janet are great helping us…
Claire and Janet are great helping us pick perfumes they know their perfumes good customer service
28 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Janet was lovely and helpful
28 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I live in Scotland but have been coming…
I live in Scotland but have been coming to England a good few times a year and always go to the perfume shop in Workington the staff are absolutely fantastic especially Claire she has served me on a few separate occasions now, nothing is a bother to her, she gives u her full attention, helps u make decisions on what to buy and tells me about the fantastic special offers that are on. I shop online with perfume shop also but Claire always makes me feel welcome to prefer to go in store, I dont usually fill these out but felt I had to as Claire is a fantastic credit to the store. Keep up the great work I'm sure I will be back again soon for more purchases thanks again lovely lady mx
27 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a wonderful experience of customer…
What a wonderful experience of customer care I had. Felt very relaxed while she introduced the perfumes to me. Thank you Claire !
26 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gail and Clare are absolutely fantastic…
Gail and Clare are absolutely fantastic ! Best advise like best boutiques of Paris ❤️
25 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop in Workington is fantastic
The shop in Workington is fantastic, I was served by Sue and Gail and they are so welcoming very friendly and so polite, and extremely helpful, as are all the staff, the prices are great too, this is one of my favourite shops and I would highly recommend.
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Couldn't of asked for a better service.
Couldn't of asked for a better service.
The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop. The discounts and freebies they applied were also noticeable.
Thanks again
Tom
17 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im a regular customer here
Im a regular customer here, I shop here often when its for myself or special occasions.
Theyre so helpful and I amalways happy with my purchases.
Sue served me today and gave me great service and even samples with my purchases.
Im always so pleased here.
16 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’ve been twice in the last month and…
I’ve been twice in the last month and both times the service was fantastic! The ladies who work there are always so lovely, chatty and helpful. I’m sorry I can’t remember the first girls name who served me a few weeks ago, but I was served by Gail (apologies if I got it wrong) and she was fantastic, friendly and welcoming!
14 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Recognition for Claire and Julie
Claire and Julie very helpful and were wonderful people, very kind and also helped me figure out the right fragrance for myself. Very impressed and will be looking forward to buying my next product soon.
13 juin 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.