Glad that you do my favourite perfume that isn’t easy to find Paloma Picasso and a discount too. Prompt service, good packaging and easy delivery. Very happy.
L'entreprise a répondu
Établissement
Changer d'établissementc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Voir plus
L'entreprise a répondu
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Voir plus
L'entreprise a répondu
Very good service. The young man on the till had an extensive knowledge of perfumes which helped me pick out the perfect gift for my girlfriend. He was able to recommend new fragrances based off my gi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Royaume-Uni
4,8
Excellent
203 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to order ,and great delivery
25 novembre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I wasn't sent my full order I only…
I wasn't sent my full order I only received 1 parcel and should of received 4 didn't even get a refund back I not even an email back when I emailed about my outer order
20 novembre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
We regret to hear that you did not receive your complete order and haven't received a response. We appreciate you bringing this to our attention, and we'll investigate the issue.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Ideal to buy online
I didn't have to leave my house togo into a crowded town to buy my presents did it all from a click of a button
17 novembre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great service
You did not have what I wanted in store so ordered it on line for me and it arrived the next day.
30 octobre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The staff were lovely they didn't have…
The staff were lovely they didn't have my perfume in stock they ordered it for me and was delivered to my house next day
30 octobre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
AMAZING CUSTOMER CARE!
We had a poor experience at Boots regarding the attempted purchase of a bottle of Jean-Paul Gaultier Le Male - so poor we walked away empty-handed and very unimpressed. After a quick Google over coffee we found The Perfume Shop - tucked away in Market Street. The frontage is easy to spot next to Superdrug and the store is directly inside.
We immediately noticed a considerable price point difference here. The item we wanted was also on offer so happy days! As if that wasn't enough, the thoughtfulness, kindness and professionalism of the 2 ladies who dealt with us was unprecedented. A MASSIVE shout out goes to JULIA who served us and SINEAD who did a most impressive job of gift wrapping. They both took the time to chat to us oldies and were genuinely understanding. We left feeling quite overwhelmed that lovely people like these are out there and willing to go the extra mile
27 octobre 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Free home delivery.
24 octobre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Good service and authentic perfumes.
Good service and authentic perfumes.
21 septembre 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Very quick delivery and very easy to…
Very quick delivery and very easy to use online or on the app very pleased would recommend anyone
18 septembre 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great service and arrived on the 3rd…
Great service and arrived on the 3rd day,thanks.
2 septembre 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Frankie is A GEM
Frankie is A GEM! She helped me so much! Very grateful
18 septembre 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
I came in the other day and was…
I came in the other day and was immediately greeted by Ciaron. His service was nothing short of amazing, helping me to find the right perfume for my son. Will definitely be returning soon!
12 septembre 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.