Everyone there was very helpful and quick to help, they helped me figure out which one I should try and I'm very pleased with the one I bought, Elly specifically was very patient and nice and knew a l... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementc/o Superdrug, 17 Market Street, YO1 8SL YORK, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were on holiday in York and we wanted a perfume that none of the shops seem to have however the Perfume shop in the city centre, had some but the incorrect size to what we wanted but the the 2 gir... Voir plus
L'entreprise a répondu
Glad that you do my favourite perfume that isn’t easy to find Paloma Picasso and a discount too. Prompt service, good packaging and easy delivery. Very happy.
L'entreprise a répondu
We were visiting from Newcastle. Was served on Father's day by Elly who provided outstanding customer service. She let me test a few different aftershaves without any pressure to buy. Nothing was too... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
c/o Superdrug, 17 Market Street, YO1 8SL, YORK, Royaume-Uni
4,8
Excellent
204 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I came in the other day and was…
I came in the other day and was immediately greeted by Ciaron. His service was nothing short of amazing, helping me to find the right perfume for my son. Will definitely be returning soon!
12 septembre 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.
The Perfume Shop.
It arrived on time no issues.
26 août 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your lovely review!
The Perfume Shop
Great service didn’t take long to come…
Great service didn’t take long to come packaging was in great order really happy with my purchase
20 août 2025
Réponse de The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
frankie was really helpful when helping…
frankie was really helpful when helping me choose a birthday present for my friend. super service really lovely staff!!
14 mai 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
superdrug york
wow it was brilliant her name was Julia and she gave us a brilliant service thank you so much .
16 août 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review!
The Perfume Shop
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you for your response and positive feedback!
The Perfume Shop Team
Arrived on time and was beautufully…
Arrived on time and was beautufully wrapped including a nice ribbon, thank you SHE LOVED IT.
24 juillet 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
very informative and patient
very informative and patient, would always recommend the perfume shop! Thank you for being so helpful!
1 août 2025
Avis spontané
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great Service
Very user friendly website. Great prices and very fast delivery. Would definitely use again in the future. 2 x sample fragrances included in order - a nice touch.
24 juillet 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Scam website
I paid £80 for Guccis perfume for my mums birthday and received an empty box posted through the Mail scam site tried to email and sort this out had no response
23 juillet 2025
Réponse de The Perfume Shop - York SD 526
Hi,
We're really sorry to hear your order hasn't arrived. Please reach out to our customer service team so we can investigate this for you and make it right as quickly as possible.
The Perfume Shop Team
Staff member in shop was very helpful
Staff member in shop was very helpful, and the order was delivered quickly.
4 juillet 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Staff were very knowledgeable
Staff were very knowledgeable and helpful. I have not yet received my delivery but sure it will arrive soon
11 juillet 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Discount worth getting...
Excellent service in shop, staff very friendly and efficient, discounts worth getting, got 150ml bottle for price of 100ml bottle,, and free delivery...
1 juillet 2025
Réponse de The Perfume Shop - York SD 526
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Easy ordering and delivery
Easy ordering and delivery. Have used before - excellent price
23 juin 2025
Réponse de The Perfume Shop - York SD 526
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.