So far the tooth powder is tolerated by by 15 yo terrier mix. I do wish that the packaging was more ecological. I have ordered items for myself from other companies that come in glass jars, packed in... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Trying to extend my auto delivery. With the loss of one dog, I have too much stock and your system doesn’t allow for stopping delivery without cancellation. Quite aggravating because I just want to ca... Voir plus
L'entreprise a répondu
I’ve been giving my dog the probiotic chew for about 6 months and she doesn’t lick her paws or fabric anymore. Recently I bought the dental powder but it did not agree with her, she vomited 3 mornin... Voir plus
L'entreprise a répondu
These have helped my dogs itching soooooo much! We were doing the allergy shots until I started PetLab and now she doesn’t need them anymore!
À propos de l'entreprise
Écrit par l'entreprise
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Écrit par l'entreprise
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Coordonnées de contact
ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, Etats-Unis
4,0
Bien
448 avis
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Your shipping has been so much better…
Your shipping has been so much better now that you use Amazon. Dhl was a disaster.
20 mai 2026
Réponse de PetLab Co. - US
Hi Brian!
Thank you so much for your feedback. We are thrilled to hear you have been happy with your deliveries lately. We appreciate you sharing your experience.
Regards,
PetLabCo.®
My dog is still licking his paws and…
My dog is still licking his paws and scratching his ears.
14 mai 2026
Réponse de PetLab Co. - US
Hi there!
Thank you for sharing your experience. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. Please feel free to keep us posted on your pup’s progress, as we'll be more than happy to provide support for you both along the way!
Regards,
PetLabCo.®
Réponse de PetLab Co. - US
Hi Michael,
We are thrilled to hear you are happy with the product. Thank you so much for the wonderful feedback!
Regards,
PetLabCo.®
I never have to worry about running out…
I never have to worry about running out because the delivery comes consistently each month
12 mai 2026
Réponse de PetLab Co. - US
Hi Darla,
We're so glad to hear our subscription plan brings you peace of mind! Thank you for your wonderful feedback.
Regards,
PetLabCo.®
It is always sent at the right time
It is always sent at the right time, as one container gets used up the new one arrives.
11 mai 2026
Réponse de PetLab Co. - US
Hi Linda!
We are so happy to hear that. Thank you for taking the time to share your experience!
Regards,
PetLabCo.®
They always get delivery right
They always get delivery right , I can see a difference in my dogs breath with the product. Really happy so far with my experience.
13 mai 2026
Réponse de PetLab Co. - US
Hi Kristen,
We are so happy to hear your deliveries have been correct and that you are seeing an improvement in your dog's breath. Thank you for being a part of our community. We appreciate you sharing your experience!
Regards,
PetLabCo.®
Your probiotic is great
Your probiotic is great, but you sent me the probiotic and I already have two jars of it and you were supposed to send me the joint relief if that’s a soft chew also? Please xcle anymore of the probiotic. Thank you🙂
20 mai 2026
Réponse de PetLab Co. - US
Hi Rejoyce,
We appreciate you sharing your experience. We are sorry to hear you received the wrong product. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Useless
After 30 days of use my pet has seen absolutely no improvement, in fact might even be worse than before. Very disappointed
20 mai 2026
Avis spontané
Réponse de PetLab Co. - US
Hi Kathleen,
We're sorry to hear you and your pup have had this experience. We'd love the opportunity to look into this further. Can you please share your order number so we may locate your account and assist you?
Regards,
PetLabCo.®
Réponse de PetLab Co. - US
Hi Gabriel,
We are thrilled you are seeing the benefits for your dog. Thank you so much for sharing your experience. We appreciate you being a part of our community!
Regards,
PetLabCo.®
The green dental powder no longer…
The green dental powder no longer working very well. Found another that works better. Will have discontinue
13 mai 2026
Réponse de PetLab Co. - US
Hi Antonette,
Thank you for sharing your experience. We're sorry to hear our ProBright didn't deliver the results you were hoping for. We understand all dogs are unique, including their response to certain ingredients.
We really appreciate you giving it a try!
Regards,
PetLabCo.®
Customer service
I had some email correspondence with PetLab regarding the frequency of my delivery. It was an easy fix . I was satisfied
18 mai 2026
Réponse de PetLab Co. - US
Hi there!
Thank you so much for sharing your experience. We are so glad our Customer Experience team was able to assist you with the frequency of your deliveries. Thank you for being a part of our community!
Regards,
PetLabCo.®
Réponse de PetLab Co. - US
Hi Jalen,
That is so wonderful to hear! We are so happy your package arrived on time and as described. We know how important timely deliveries are when it comes to your dog's supplements. Thank you for taking the time to share your experience.
Regards,
PetLabCo.®
Delivery notifications helpful and…
Delivery notifications helpful and product arrives when expected.
12 mai 2026
Réponse de PetLab Co. - US
Hi Denise,
Thank you so much for taking the time to share your experience. We are so happy to hear your product has arrived on time and that you found the notifications helpful. Thanks for being a part of our community.
Regards,
PetLabCo.®
Customer service is great I just…
Customer service is great I just started with my puppy so I don't know how it works
11 mai 2026
Réponse de PetLab Co. - US
Hi Ashley,
Thank you so much for your kind words. We are thrilled our Customer Experience team has been helpful for you. Please be sure to keep us updated on your pup's progress. We want to hear all about it.
Thank you for being a part of our community!
Regards,
PetLabCo.®
Great product
Great product! I've used this for both my dogs for the past couple of years. They were only around 2 years old when I started to notice plaque buildup on their teeth. Once we started using the ProBright, their teeth cleaned up. Very happy with this product!
11 mai 2026
Réponse de PetLab Co. - US
Hi Denise,
We are so happy to hear that our ProBright has helped keep your dogs' teeth clean! Thank you for sharing your positive experience with us.
Regards,
PetLabCo.®
Réponse de PetLab Co. - US
Hi there!
Thank you so much for the positive feedback. We are thrilled your deliveries have been consistent. We know how important that is when it comes to your pup's supplements.
Regards,
PetLabCo.®
Not sure this product does anything
Not sure this product does anything. Discontinued due to limited testing documentation.
12 novembre 2025
Réponse de PetLab Co. - US
Hi James,
Thank you for sharing your experience. We are sorry to hear you did not see the desired results. We understand that all dogs are unique and what works for one might not work for another. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements.
Many of the active ingredients we use have publicly available studies or historically published data demonstrating their benefits for canine companions, and we continually strive to improve our products to provide high-quality options. We sincerely thank you for giving our supplements a try!
Regards,
PetLabCo.®
My baby has had nothing but issues…
My baby has had nothing but issues after being exposed to mold.. I can’t say enough about this product!!! She is only 3 years old and this product has made a huge difference in our life. Her ears are standing up again. She runs for an hour straight, not 20 minutes anymore.. her bowels are exceptional after only one week.. I’ve spent thousands of dollars trying to get my girl better and so far this is the only product that has done it.. if I could give 10000 stars I would.. their probiotic and allergy chews has made her stop itching constantly. Their salmon bites I added 4 to her food and she devoured her food!! All I can say is Denali and her mom are a huge fan after 1 week..
10 mai 2026
Avis spontané
Réponse de PetLab Co. - US
Hi Kelly!
We are so happy to hear about the wonderful improvements Denali has experienced! It's truly rewarding to know our products have made such a significant difference in her well-being and your family's life. Thank you for sharing your positive feedback.
Regards,
PetLabCo.®
I had canceled my subscription about 3…
I had canceled my subscription about 3 to 4 weeks ago. Why did I receive an order Friday? I have plenty of product on hand.
I don't need to spend the money on the product that came Friday.
Please help,
Julie Brooks
10 mai 2026
Réponse de PetLab Co. - US
Hi Julie,
We are sorry to hear about your experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Awesome company
Awesome company, their products work well and my dogs love them, especially the probiotic chews and tooth powder.
13 avril 2026
Réponse de PetLab Co. - US
Hi T,
We're so glad to hear your dogs love our products, especially the Probiotic Chews and ProBright! Thank you for your wonderful feedback.
Regards,
PetLabCo.®
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