The Pet Passport Co. Avis 

66
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service Ezekeil came to the house on a Sunday which was great Communication is fast and extremely helpful Booking was all done on line and Scamps details sent in pdf was quick and eas... Voir plus

Noté 5 sur 5 étoiles

First time using this company after travelling with pets for years … Fiona visited our home and was very friendly & professional… certificate completes and we have just crossed with no problems … gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vet Chinuki was prompt, super efficient and friendly, very helpful with the process that she made so simple. Highly recommend The Pet Passport Co. to navigate the new UK system and coming to the hous... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent service. Very convenient having a local vet make a short home visit to complete the form. Knowledgeable, helpful,,very good with my dog. Much cheaper than other local services. I will defini... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vétérinaire

Écrit par l'entreprise

The Pet Passport Co. connects owners with local Official Veterinarians. It provides home-visit Animal Health Certificates (AHCs) for pet travel to the EU. We offer a fast, friendly, and professional service in various locations across the UK — making pet travel simple, convenient, and stress-free. Formerly Cheshire Animal Health Certificates


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(66)

46 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service Ezekeil came to the…

Excellent service Ezekeil came to the house on a Sunday which was great
Communication is fast and extremely helpful
Booking was all done on line and Scamps details sent in pdf was quick and easy
Price was reasonable compared to some vet practices
Would highly recommend

4 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

A superb company to deal with

A superb company to deal with, booking process was quick and easy. Everything was clear and visit to me in Poole was a bonus. Would thoughly recommend and would use again

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy from start to finish having…

Easy from start to finish having someone come to your home makes it less stressful ,very lovely vet , knew exactly what was needed happy to talk through anything we didn’t know and a lot cheaper than if we went to our own vets would recommend highly and we will definitely use again

7 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very easy to do.

Very easy to do.
All done on the web, nice and simple.
It's nice to have the confidence of a company that specialises in Animal Heath Certificates.
I will certainly use them again.

29 septembre 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your kind review. We’re really pleased you found the online process simple and that having a convenient local collection point in Kidderminster made arranging your Animal Health Certificate easier. We’d be very happy to help again with your future pet travel plans.

Noté 5 sur 5 étoiles

5 Star Service

Dealt with this Company for the first time . They were great to deal with very efficient . Communication great all very reassuring . Our dog was seen at home and this was so less stressful for an anxious dog. The price was great too. I would only use this Company again in the future

28 septembre 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review and recommendation. We’re really pleased your first experience with our North Wales Animal Health Certificate service was efficient, informative and easy to arrange. It’s especially nice to hear that having the appointment at home made things much less stressful for your anxious dog. We’d be very happy to help again with future travel to Europe.

Noté 5 sur 5 étoiles

First time using this company after…

First time using this company after travelling with pets for years … Fiona visited our home and was very friendly & professional… certificate completes and we have just crossed with no problems … great price too! 100% recommend
Vicki O’Hara

17 septembre 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review, Vicki. We’re really pleased your first experience with The Pet Passport Co. was such a positive one after years of travelling with pets. It’s great to hear Fiona made the home visit friendly and professional, and even better that you crossed with no issues at all. We really appreciate the recommendation and would be very happy to help with your next Animal Health Certificate.

Noté 5 sur 5 étoiles

Happy dogs, happy owners.

Last year I paid £750 for two pooches to get to France at my local vet. This year the vet who did the AHCs had left and the vet practice did not have anyone to do the certificates for our holiday on September. The vet receptionist suggested the Pet Passport co so I went online and was astonished at the price, £159 for two dogs !! The process was simple and we had a lovely vet came to our house for the pre travel appointment. We did not have a single problem on our journey so if you are thinking of using this company do not hesitate, they are fantastic.

4 septembre 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for such a fantastic review. We’re really pleased your vet practice pointed you in our direction and that the whole Animal Health Certificate process felt simple from the start. It’s great to hear the home visit worked well for your two dogs, the price was such a welcome difference from last year, and most importantly that your journey to France went smoothly with no issues at all. We really appreciate the recommendation and would be very happy to help again next time.

Noté 5 sur 5 étoiles

Vet Chinuki was super efficient.

Vet Chinuki was prompt, super efficient and friendly, very helpful with the process that she made so simple.
Highly recommend The Pet Passport Co. to navigate the new UK system and coming to the house is a big plus and much better value than what the regular vets want to charge. DEFRA recommended too.

16 septembre 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review and recommendation. We’re really pleased Chanuki was prompt, friendly and efficient, and that she made the Animal Health Certificate process feel simple. It’s great to hear the home visit in Central London was a big plus and that you found The Pet Passport Co. good value compared with regular vets. We’d be very happy to help again with future pet travel documents.

Noté 5 sur 5 étoiles

Unbelievable service from this company

Unbelievable service from this company, it's a shame all businesses don’t treat their clients the way these do. From the very start, everything was easy, communication was excellent and very good advice given. Pricing was extremely competitive. They were very patient with me especially when I asked to change everything the day before my collection. They bent over backwards to accommodate me and nothing was too much trouble. I'd like to say a special thank you to Evie, who was amazing. I really can’t praise this company enough and will definitely be recommending them to all my doggy friends. The vet who came to my house, Llie was superb, professional and great with the dogs. Thank you The Pet Passport Co. for making this experience so stress free.

1 septembre 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for such a wonderful review. We’re really pleased we could make the whole Animal Health Certificate process feel easy and stress-free, especially with the last-minute changes before collection. Evie will be delighted to hear your kind words, and it’s great to know Ilie was professional, helpful and brilliant with your dogs during the home visit. Thank you again for recommending The Pet Passport Co. to your friends, it really means a lot to the whole team.

Noté 5 sur 5 étoiles

Great Service, Easy and Convenient

I had a great experience with The Pet Passport Co. when arranging an Animal Health Certificate (AHC) for my pet.

The booking process was very straightforward, with the convenient option of either collecting the certificate from a pick-up point or arranging a home visit. Communication throughout was excellent, with clear and helpful information provided at every stage.

The service was efficient, convenient and reasonably priced. I would happily use The Pet Passport Co. again and would definitely recommend them to anyone needing an AHC for travelling with their pet.

9 août 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your fantastic review and recommendation. We’re really pleased you found the Animal Health Certificate booking process straightforward, with clear communication, convenient pick-up or home visit options, and a reasonably priced service. We’d be very happy to help again with your future pet travel documents.

Noté 5 sur 5 étoiles

Home visit AHC

Ilie visited our home me to administer the worming by tablet to our cocker spaniel Bryn. Ilie was super polite and efficient. Thank you Ilie. I would absolutely recommend for AHC

8 août 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review and recommendation. We’re really pleased Ilie could provide a polite, efficient home visit for Bryn’s worming treatment and help with the Animal Health Certificate process. Wishing you and Bryn safe travels!

Noté 5 sur 5 étoiles

Easiest way to get an AHC at half the…

Easiest way to get an AHC at half the price of our vet. Straight forward process, easy to book, time was rearranged at time of booking but it was so far in advance it was no problem at all. The confirmation had a glitch on the location, but all resolved and the appointment in Ealing was set I had booked it. Alex was very easy to deal with and the whole process very efficient. A painless way to get through the bureaucracy required to take your pet to Europe.

5 août 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your detailed review and recommendation. We’re really pleased you found our Animal Health Certificate service straightforward, easy to book and good value compared with your vet. We appreciate your patience with the appointment/location confirmation glitch, thank you for pointing this out to us at the time! We are also glad Alex made the Ealing appointment efficient and painless for your pet travel to Europe.

Noté 5 sur 5 étoiles

Excellent, 5*

Excellent communication and service. So easy to use at a fraction of the cost from my normal vets. Will definitely recommend and use you again in the future

3 août 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review and recommendation. We’re really pleased you found our Animal Health Certificate service easy to use, with excellent communication and good value compared with your usual vet. We’d be very happy to help again with your future pet travel documents.

Noté 5 sur 5 étoiles

First time travelling to Europe with our dog

We left a message and received a phone call a short time later we explained it was our first trip to Europe with a dog. The person was very helpful and talked us through the process and what information we needed to download when booking our appointment. We had to pay an extra £20 as we live out of the catchment area but even with paying this the price is a complete steal compared with other vets.Bringing the paperwork to your home for you to sign and checking your dogs chip is part of the fantastic service you receive.
The fact they are the cheapest does not mean a second rate service from the first phone call to the vet arriving at our home I can honestly say
The Pet Passport Co is A Five Star Co.

20 juillet 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your fantastic review. We’re really pleased we could talk you through the Animal Health Certificate process for your first trip to Europe with your dog, and that the home visit for signing paperwork and checking the microchip made everything easier. It’s great to hear you found our service helpful, good value and five-star from start to finish.

Noté 5 sur 5 étoiles

Very friendly and efficient service

Alex came to my house in Willesden to verify my dogs' and cat's chips. He was very friendly, helpful, and the whole process was quick and efficient. I feel reassured that I can cross the border safely. The cost was also very reasonable. I totally recommend ThePetPassport.

18 juillet 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review and recommendation. We’re really pleased Alex could provide a friendly, helpful and efficient home visit in West London to verify your dogs’ and cat’s microchips. It’s great to hear you felt reassured for crossing the border and found The Pet Passport Co. good value for your pet travel documents.

Noté 5 sur 5 étoiles

Excellent and professional service from…

Excellent and professional service from The Pet Passport Co. Everything was handled smoothly and clearly, and the team was very helpful throughout the process. I would definitely recommend them. Thank you from Ealing, London!

18 juillet 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your excellent review and recommendation. We’re really pleased you found The Pet Passport Co. professional, helpful and clear throughout the Animal Health Certificate process. It was a pleasure to support you with your pet travel documents in Ealing, London.

Noté 5 sur 5 étoiles

Animal health certificate

We used this company for the 1st time recently. But it certainly won't be the last. The service was excellent, any questions I had was answered quickly. Ezikiel who came to our house to hand over the animal health certificate was a very nice man. Would highly recommend them

4 juillet 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your lovely review and recommendation. We’re really pleased your first experience with The Pet Passport Co. was excellent, with quick answers to your questions and a smooth home visit to hand over the Animal Health Certificate. Ezekiel was very happy to help, and we’d be delighted to support you again with future pet travel documents.

Noté 4 sur 5 étoiles

Excellent service

Excellent service. Very convenient having a local vet make a short home visit to complete the form. Knowledgeable, helpful,,very good with my dog. Much cheaper than other local services. I will definitely use them again.

13 juillet 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your excellent review. We’re really pleased you found the Animal Health Certificate home visit convenient, knowledgeable and helpful, and that our vet was good with your dog. It’s great to hear we could provide a local, good-value service for your pet travel documents, and we’d be very happy to help again.

Noté 5 sur 5 étoiles

Very easy process and a much better…

Very easy process and a much better price than going through my own vet.
Really friendly team and good communication.

29 juin 2026
Avis spontané
Logo de The Pet Passport Co.

Réponse de The Pet Passport Co.

Thank you so much for your kind review. We’re really pleased you found the Animal Health Certificate process easy, good value compared with your own vet, and supported by friendly communication from the team. Wishing you and your pet safe travels!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus