Ordered from on on buy said that only three brands where being used by you which I thought were good paid over £80 pounds for product expecting a quality product but got a generic cheap product, phone... Voir plus
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Lisez les avis des autres
Well amid some negative reviews I can only post a positive one, I ordered my products, they were processed and shipped out in a timely manner and delivered when they said they would be delivered. Base... Voir plus
Absolutely useless company ordered some items i heard nothing for 5 days. Called them emailed them could only get through to reception ,they were unable to put me through to sales or a manager. The r... Voir plus
quick delivery and quality product and really made a big difference to my block paving and the grass and weeds that were growing between the blocks died back virtually before my eyes well they were d... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Pool cleaning and maintenance supplies
Coordonnées de contact
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Scam company you think you are ordering…
Scam company you think you are ordering premium branded products like blue horizon etc and they send out unbranded generic tubs of chemicals - could be anything, hazardous materials poorly packaged. Say it’s in the terms and conditions that they can send anything if what you ordered is not in stock. Do not use! I’ll be having to raise a chargeback to try and get my money back!
Very helpful with equipment relevant…
Very helpful with equipment relevant questions so far. Assisted me with order, start to finish. Thank you. Steve @ Northumbria Hot Tubs
Better labelling required.
Delivery was fast, but the item that arrived looked completely different to what was advertised on the website, no invoice in the package to confirm what arrived was the same as what was ordered and no application instructions on the container. Considering this was a hazardous substance I would class this as substandard.
It was a great experience
It was a great experience! Their service and products are amazing. I Loved it..
I've tried various spa products
I've tried various spa products, but none compare to the effectiveness and affordability of this company's offerings. They have earned my trust and repeat business.
This place is very amazing
This place is very amazing . I appreciate. My experience very well.
Quick delivery
Incorrect product delivered
Delivered incorrect product and as yet have not responded to my email requesting the correct product be sent
Ordered and come on a Next day .
Fast delivery. Brilliant customer service.
Fast delivery. Super communication. Very knowledgeable and helpful staff. Fantastic customer service.
I placed an order and received…
I placed an order and received something different and have tried to contact the pool cleaners and asked for a refund and removal of the chemical wrongly sent to me. No response , no refund, nothing.
Do not use this company!
very poor stock and comms
ordered and paid, said it was being delivered then told it wasnt as not available, no communication re alternative.
I ordered Blue Horizons got something else
I ordered Blue Horizons - TA Reducer from their website.
I received a different product from the branded one I ordered and despite writing to them to ask for an explanation I've heard nothing.
Disappointing!
Where is Customer Service?
I had an issue with my order and could not get response via chat function or via email.
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