The Premium Fragrance Avis 

160
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I wanted to try some fragrances but they did not arrive. So far it is 5 days overdue from the expected delivery date and no one responds to any emails on their help email. I will be cancelling my orde... Voir plus

Noté 5 sur 5 étoiles

This was my first time buying from Premium Fragrance. I bought the Ibiza perfume, which is for those who like the Original Poison. I think I actually prefer the Ibiza version, a little bit softer, and... Voir plus

Noté 3 sur 5 étoiles

Smells nice when you open it completely, but is very faint when the lid is put back on to hang it in the car, even when unscrewed as much as it can be. This is disappointing, as it doesn't make the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delivery was quick, and the items were well packaged. I can’t comment on how close the scent is to the original as the items were gifts, but the recipients were delighted to be able to try out their f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie

Écrit par l'entreprise

Discover the budget-friendly alternative to luxury designer perfumes and aftershaves. Our smell-alike fragrances are vegan, cruelty-free, and proudly made in the United Kingdom.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(160)

70 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Still waiting for customer service to respond

Ordered 4 air fresheners as gifts but they arrived 2 per box and not in individual packaging. I’ve emailed customer service twice and received no response. Really disappointing experience, especially as these were meant to be gifts.

10 mai 2026
Noté 1 sur 5 étoiles

The perfumed car scent exploded in my…

The perfumed car scent exploded in my car after 1 day, covering the interior of my new car in glass and the strong smell.
When I contacted them to advise, I’ve received no response or acknowledgement of my issue, just relentless requests to review my experience. Well here you go. Smells good, which is the only redeeming factor now my car reeks of the smell that covered my dashboard and seats

27 avril 2026
Noté 1 sur 5 étoiles

I have returned my order

I have returned my order, but there seems to be a mistake in the Hermes tracking system stating that the package was delivered to me. This is not correct. The parcel is currently on its way back to the sender.

I kindly ask you to check this issue and release my payment through Klarna as soon as possible.

Thank you for your understanding.

31 mars 2026
Noté 1 sur 5 étoiles

DO NOT use this company!

DO NOT use this company!
I bought two Car air freshener fragrances and have them in my car for two weeks. Did everything I was supposed to with them and couldn’t smell them at all.
I’ve reached out to customer service three times now and it’s been over 3 weeks and no reply.
Really disappointed one of the fragrances was a gift and haven’t been able to give it. It’s just sat in the box.
If I could give minus one on the review I would

4 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Bought 3*100ml bundle offer

Bought 3*100ml bundle offer. The ladies Ibiza 2 bottles (poison) was lovely . It smelt 80/90% the same as the original scent and longevity was excellent maybe as long as 10/12 hours. My Mrs was well impressed. She gave it 5 out of 5. However the Munich (Boss Intense) was a different story. Once applied it kind of smelt ok for 10/15 minutes then it all went down hill from there as it turned into something like WD40. After an hour you couldn’t smell anything which I guess was a good thing. Tried it for 2/3 days same result it’s proper nasty. Wanted to return it but couldn’t be asked so put it to the side might just give it to my neighbour as its his birthday next week Lol

12 mars 2026
Noté 5 sur 5 étoiles

It’s taken me a while to sit down and…

It’s taken me a while to sit down and write this. I bought three of their excellent scents about three weeks ago. This is the third time I have purchased the premium fragrance company and they are now my go to company for perfume.

As to the quality I can say that this is VERY close to what I was paying for before from other brands and was (pardon the pun) paying through the nose for.

Excellent products excellent value. I recommend them to everyone, if you’re reading this and thinking about giving them a try don t hesitate. It’s a win.

18 février 2026
Noté 5 sur 5 étoiles

Perfect

Best air freshener in 38years definitely buying more
Most recommend

2 février 2026

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