I love the schedule that they made up, well written, so much confidence knowing who's client and therapist detailed in name form. Well done helping me while I'm working at the SLC. Also the options ar... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Most of it is smooth but Aetna and occasionally Premera or other pmts aren’t showing up in the claims section. If I go out to Availity they are there but it’s time consuming. Also I would still lo... Voir plus
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Poor, almost non existent support staff. I don’t like the schedule updates, how to select times and services. But, that’s how it’s always been with your company. Fortunately, I have made it work for m... Voir plus
L'entreprise a répondu
Overall the program and website is good but with the recent changes it seems a little slower on my computer and sometimes seems to freeze. I think the changes are good but the cursor is slower to chan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de TheraNest by Ensora Health
Écrit par l'entreprise
About Us
TheraNest is the go-to EHR software for mental health professionals, from solo practitioners to group practices. We are committed to empowering therapists by simplifying complex administrative tasks and improving client engagement. TheraNest is designed to support the needs of modern mental health practices, helping professionals manage their practice efficiently while focusing on delivering exceptional client care.
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Why TheraNest?
Our software is built to adapt to your practice's size and pace, scaling as your client base grows. With TheraNest, you gain access to powerful telehealth capabilities, allowing you to meet your clients wherever they are. Our intuitive scheduling, billing, and documentation tools make running your practice smooth and straightforward. Plus, with unlimited storage and support, you have everything you need to manage your practice at your fingertips. When you choose TheraNest, you're not just choosing software; you're gaining a partner that’s invested in your success.
Switching to TheraNest is Easy
Don’t fear, your data is in good hands. When you subscribe, we offer a complimentary 15-minute meeting with our onboarding team to help format and import your data. Choose an annual plan and we'll handle the data migration for you at no extra cost, ensuring a smooth and effortless transition.
Getting Started
Don't just take our word for it, try it out for yourself! Start your FREE 21-day trial today and see how easy it is to get set up with TheraNest.
Less admin work, more human work with Ensora Mental Health
Écrit par l'entreprise
- Tailor documentation & forms to your practice
- Fully customize your intake forms and progress notes for a perfect fit to your practice. Easily share forms on the client portal for a seamless onboarding experience.
- Reduce your admin time by up to 25%
- Spend less time on your admin tasks and more time with clients with Ensora Mental Health's automated billing and intuitive practice management.
- Get paid up to a week sooner with fast-tracked billing
- No more manually creating invoices and submitting to insurance payers. Set up Ensora Mental Health to manage your billing process from invoice to ERA for a more consistent revenue flow.
Coordonnées de contact
1500 1st Avenue North, Suite L135, 35203, Birmingham, Etats-Unis
- +1 (888) 478-4711
- salesmbh@ensorahealth.com
- theranest.com
Getting Started with TheraNest
4,0
Bien
305 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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It was easy to use and to get help when…
It was easy to use and to get help when needed. I do think more help could be offered for new AI services.
28 mai 2026
Réponse de TheraNest by Ensora Health
Really glad the platform and support have been easy to work with! That's a fair point on the AI services, more guidance for newer features is something we want to keep improving on. If you ever need help in the meantime, don't hesitate to reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
No complaints!
I use Theranest for client notes, calendar, secure messaging to clients, telehealth platform. No complaints here!
28 mai 2026
Réponse de TheraNest by Ensora Health
No complaints is music to our ears! We're glad TheraNest has been able to cover so much ground for you, from notes and scheduling to secure messaging and telehealth. Thanks for sharing!
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Really glad it's been easy to use! We'd love to look into the calendar glitches you've been experiencing. Reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and we'll see what we can do.
Madison
TheraNest by Ensora Health
It was better before the “ new…
It was better before the “ new improvements which benefitted the billing but not the clinicians
28 mai 2026
Réponse de TheraNest by Ensora Health
Thank you for sharing this. Feedback from clinicians is especially important to us and we hear you that the recent changes haven't felt like an improvement on your end. That's not something we take lightly. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'd love to make sure your feedback gets in front of the right people.
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Thank you so much, really glad you're enjoying it!
Madison
TheraNest by Ensora Health
The representative who helped me took…
The representative who helped me took the time to dig in and really understand the problem, and then came up with a simple solution.
13 mai 2026
Réponse de TheraNest by Ensora Health
This is so great to hear! Taking the time to truly understand a problem before jumping to a solution is exactly the kind of support we strive for. We'll make sure the rep knows their hard work didn't go unnoticed. Thanks for sharing!
Madison
TheraNest by Ensora Health
The site is difficult to navigate…
The site is difficult to navigate through. There are many times I post my notes only to have them upload on my review, but then when checking back on the fairness site, they are not there. Some of my clients have not been notified of upcoming appointments, I am not being notified of 90 day treatment plans, and communication between my office and me are less than fine.
18 mai 2026
Réponse de TheraNest by Ensora Health
We're really sorry to hear this. Missing notes, clients not receiving appointment reminders, and not being notified of 90 day treatment plans are all serious issues that directly impact your practice and your clients, and we completely understand the frustration. This is not the experience we want for you and we want to get to the bottom of it. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I will personally make sure you're connected with the right people to work through each of these issues with you.
Madison
TheraNest by Ensora Health
I am not notified when claims are…
I am not notified when claims are rejected. I thought I would be notified. I know you see these Error Messages all th time, but I don't know what they mean. I need YOUR help to know what I should do differently in order to get them accepted.
28 mai 2026
Réponse de TheraNest by Ensora Health
We are so sorry you've been dealing with this without the support you need. You're right that claim rejection error messages can be confusing and you should not have to figure them out alone. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I will personally make sure you're connected with someone who can walk through the errors with you, explain what they mean, and help get those claims accepted.
Madison
TheraNest by Ensora Health
Positive When Working at a Job in 2026
I love the schedule that they made up, well written, so much confidence knowing who's client and therapist detailed in name form. Well done helping me while I'm working at the SLC. Also the options are pretty solid when it comes to clicking on the staff button. Knowing who's cancelled, who's coming in later, etc. Keep up a good work folks.
28 mai 2026
Réponse de TheraNest by Ensora Health
This made us smile! Knowing that the schedule is clear, detailed, and actually helping you do your job better is exactly what we're going for. We'll keep it up! Thanks so much for the kind words.
Madison
TheraNest by Ensora Health
It's easy to navigate
27 mai 2026
Réponse de TheraNest by Ensora Health
Really glad to hear it! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Most user-friendly software on the market!
Most user-friendly software I have used to date, as far as a client database, and managing my interactions with my clients. Very useful!
1 mai 2026
Réponse de TheraNest by Ensora Health
Most user-friendly on the market, we'll take it! So glad TheraNest has been a great fit for managing your clients and keeping everything organized. Thank you for sharing!
Madison
TheraNest by Ensora Health
Frustration Logging On
There are times that I cannot get on Theranest. Other times I can log on and move to a client form, then the screen will go blank and freeze. Each time this happens I have too hit the X and start over again with login. This will take several efforts to get the website to respond apparently. This is frustrating and waste time.
28 mai 2026
Réponse de TheraNest by Ensora Health
We completely understand the frustration and we're sorry you're dealing with this. Having to log in multiple times just to get to a client form is not the experience we want for you. We'd really like to get to the bottom of what's causing this. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll personally make sure the right team looks into it.
Madison
TheraNest by Ensora Health
Improved User Experience
TheraNest has become a bit more user-friendly which is much appreciated.
28 mai 2026
Réponse de TheraNest by Ensora Health
We appreciate you noticing! We're always working to make things better and it's great to hear it's making a difference. If there's anything else we can do to improve your experience, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Poor
Poor, almost non existent support staff. I don’t like the schedule updates, how to select times and services. But, that’s how it’s always been with your company. Fortunately, I have made it work for me and the cost is reasonable. The paperwork aspect works for me and my clients. Theranest is better than the ones I previously tried.
28 mai 2026
Réponse de TheraNest by Ensora Health
Thank you for sticking with us and for being so honest. We're really glad the paperwork side is working well for you and your clients, and it means a lot that you've found TheraNest to be a good fit overall. That said, the concerns around support and scheduling are ones we take seriously and want to do better on. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll personally make sure your feedback gets to the right people.
Madison
TheraNest by Ensora Health
The system is user friendly
The system is user friendly, AI feature/layout is also nice for checking your progress notes; and the tabs are easy to locate.
28 mai 2026
Réponse de TheraNest by Ensora Health
So glad the AI features and easy navigation are hitting the mark! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Really glad to hear it! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Easy to understand and easy to use, that's exactly what we aim for! Thanks for sharing.
Madison
TheraNest by Ensora Health
Great Program
The TheraNest program is easy to maneuver through and very helpful when documenting. The drop down boxes that are added in each section assist with adequate and thorough documentation.
28 mai 2026
Réponse de TheraNest by Ensora Health
So glad the documentation features are working well for you! The dropdown options in each section are designed to make thorough documentation as quick and painless as possible. Really appreciate you taking the time to share this.
Madison
TheraNest by Ensora Health
All aspects of app efficient & easy to…
All aspects of app efficient & easy to understand.
28 mai 2026
Réponse de TheraNest by Ensora Health
Efficient and easy to understand across the board, that's the goal! Thank you so much for sharing.
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Always great to hear! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
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