I love the schedule that they made up, well written, so much confidence knowing who's client and therapist detailed in name form. Well done helping me while I'm working at the SLC. Also the options ar... Voir plus
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Lisez les avis des autres
Most of it is smooth but Aetna and occasionally Premera or other pmts aren’t showing up in the claims section. If I go out to Availity they are there but it’s time consuming. Also I would still lo... Voir plus
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Poor, almost non existent support staff. I don’t like the schedule updates, how to select times and services. But, that’s how it’s always been with your company. Fortunately, I have made it work for m... Voir plus
L'entreprise a répondu
Overall the program and website is good but with the recent changes it seems a little slower on my computer and sometimes seems to freeze. I think the changes are good but the cursor is slower to chan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de TheraNest by Ensora Health
Écrit par l'entreprise
About Us
TheraNest is the go-to EHR software for mental health professionals, from solo practitioners to group practices. We are committed to empowering therapists by simplifying complex administrative tasks and improving client engagement. TheraNest is designed to support the needs of modern mental health practices, helping professionals manage their practice efficiently while focusing on delivering exceptional client care.
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Why TheraNest?
Our software is built to adapt to your practice's size and pace, scaling as your client base grows. With TheraNest, you gain access to powerful telehealth capabilities, allowing you to meet your clients wherever they are. Our intuitive scheduling, billing, and documentation tools make running your practice smooth and straightforward. Plus, with unlimited storage and support, you have everything you need to manage your practice at your fingertips. When you choose TheraNest, you're not just choosing software; you're gaining a partner that’s invested in your success.
Switching to TheraNest is Easy
Don’t fear, your data is in good hands. When you subscribe, we offer a complimentary 15-minute meeting with our onboarding team to help format and import your data. Choose an annual plan and we'll handle the data migration for you at no extra cost, ensuring a smooth and effortless transition.
Getting Started
Don't just take our word for it, try it out for yourself! Start your FREE 21-day trial today and see how easy it is to get set up with TheraNest.
Less admin work, more human work with Ensora Mental Health
Écrit par l'entreprise
- Tailor documentation & forms to your practice
- Fully customize your intake forms and progress notes for a perfect fit to your practice. Easily share forms on the client portal for a seamless onboarding experience.
- Reduce your admin time by up to 25%
- Spend less time on your admin tasks and more time with clients with Ensora Mental Health's automated billing and intuitive practice management.
- Get paid up to a week sooner with fast-tracked billing
- No more manually creating invoices and submitting to insurance payers. Set up Ensora Mental Health to manage your billing process from invoice to ERA for a more consistent revenue flow.
Coordonnées de contact
1500 1st Avenue North, Suite L135, 35203, Birmingham, Etats-Unis
- +1 (888) 478-4711
- salesmbh@ensorahealth.com
- theranest.com
Getting Started with TheraNest
4,0
Bien
305 avis
Demande des avis aux clients
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Theranest is user friendly and it…
Theranest is user friendly and it simplifies an initial assessment and diagnosis.
27 mai 2026
Réponse de TheraNest by Ensora Health
Making the assessment and diagnosis process simpler is something we put a lot of thought into, so it's great to hear it's making a difference. Thanks for sharing!
Madison
TheraNest by Ensora Health
pretty good, some slow downs with the new upgrade
Overall the program and website is good but with the recent changes it seems a little slower on my computer and sometimes seems to freeze. I think the changes are good but the cursor is slower to change into the clickable hand-with-finger so that is disappointing. There are more glitches when I reschedule appointments than in years past.
28 mai 2026
Réponse de TheraNest by Ensora Health
Thank you for the detailed feedback! We're glad the changes have been a step in the right direction overall. The slowdowns, freezing, and rescheduling glitches you're experiencing are not things we want you dealing with and we'd love to look into what's going on. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and we'll see what we can do to get those sorted out for you.
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Really glad TheraNest has been a good fit for your business! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Functionality
The system is easy to operate, functions as it is intended and help is easily accessible.
28 mai 2026
Réponse de TheraNest by Ensora Health
Easy to operate, does what it's supposed to, and help is there when you need it. That's exactly what we're going for! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
Ticket Response Time…
Took a long time for a response after submitting a ticket and it is still not resolved over 2 weeks later. The communication as a whole with the system is lacking.
7 mai 2026
Réponse de TheraNest by Ensora Health
We're really sorry to hear this. Two weeks without a resolution is not the experience we want for you and we completely understand the frustration. Please reach out to us directly at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I will personally make sure your ticket gets the attention it deserves.
Madison
TheraNest by Ensora Health
The improvements overall have made a…
The improvements overall have made a few things or user intuitive, I would just request to balance improvements with allowing users to master what currently exists. Sometimes it feels like constantly chasing getting “comfortable “ with such systems.
28 mai 2026
Réponse de TheraNest by Ensora Health
This is really thoughtful feedback and we appreciate you sharing it. Finding that balance between rolling out improvements and giving users the space to feel truly comfortable is something we think about. You shouldn't feel like you're constantly playing catch up. We'd love to hear more about your experience at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Overall efficient.
Very few day to day or big picture problems have been coming up. Can't remember the last time I had an issue with the platform. User friendly and comprehensive.
28 mai 2026
Réponse de TheraNest by Ensora Health
Reliable, user friendly, and comprehensive. We couldn't ask for more! Thank you so much for sharing this.
Madison
TheraNest by Ensora Health
This site if far better than CareLogic
This site if far better than CareLogic, which I used for over a decade. It is not perfect, particularly when trying to reschedule an appointment to another day/time or scheduling appointments for multiple sessions.
28 mai 2026
Réponse de TheraNest by Ensora Health
That really means a lot coming from someone with over a decade of experience on another platform! We hear you on the rescheduling and multi-session scheduling, those are areas we want to keep improving. If you ever want to share more about what would make it work better for you, we'd love to hear it at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Easy to navigate for scheduling and…
Easy to navigate for scheduling and notation. Everything is labeled and easily accessible.
27 mai 2026
Réponse de TheraNest by Ensora Health
This is exactly what we aim for! Scheduling, notes, and everything in between should be easy to find and easy to use. Really glad it's working that way for you.
Madison
TheraNest by Ensora Health
User friendly and has all the features…
User friendly and has all the features that I need!
28 mai 2026
Réponse de TheraNest by Ensora Health
User friendly and checking all the boxes, that's what we love to hear! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
Once you get used to the system it is…
Once you get used to the system it is very user freindly
28 mai 2026
Réponse de TheraNest by Ensora Health
Getting comfortable with any new system takes a little time and we're glad it's been smooth sailing since! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
That means so much to us, thank you! We truly care about the people we work with and love hearing this.
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Easy navigation is always the goal — glad it's landing that way! Thanks for sharing.
Madison
TheraNest by Ensora Health
TheraNest is user friendly.
28 mai 2026
Réponse de TheraNest by Ensora Health
Really glad to hear it! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Ease of use
Ease of use. All prompts are very clear in what I am supposed to do and what the system is looking for.
27 mai 2026
Réponse de TheraNest by Ensora Health
This is great to hear! Clear prompts that guide you through the process are something we put a lot of care into, so it means a lot to know it's making a difference. Thanks for sharing!
Madison
TheraNest by Ensora Health
Réponse de TheraNest by Ensora Health
Easy to use and built around what matters most — secure, reliable electronic records. Thank you for sharing!
Madison
TheraNest by Ensora Health
Great program
28 mai 2026
Réponse de TheraNest by Ensora Health
Thank you so much. We're glad you think so!
Madison
TheraNest by Ensora Health
The transition from Vantage to Stripe…
The transition from Vantage to Stripe the new provider for credit card transactions has not been a smooth process. The constant errors we receive are disruptive to the collecting of funds and our practice in general. The speed of the program has slowed down significantly especially when collecting payments.
2 février 2026
Réponse de TheraNest by Ensora Health
Thank you for sharing this. We hear you, and we're sorry the transition to Stripe has been such a disruptive experience. Errors and slowdowns during payment collection are the last thing you should be dealing with, and we understand how much that impacts your practice day to day. This is something we want to get to the bottom of. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll make sure your concerns get in front of the right people.
Madison
TheraNest by Ensora Health
In one of my private practices that I…
In one of my private practices that I work for, when the last update happened, it blew out all of the credit card information of our clients and we had to contact each one of them to reload it. I don’t know if it was our error when registering cc’s or what?
30 avril 2026
Réponse de TheraNest by Ensora Health
Thank you for bringing this to our attention! We're really sorry you and your clients had to go through that — having to re-collect credit card information is a frustrating experience for everyone involved. We'd love to look into what happened to make sure it doesn't occur again. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll make sure the right team takes a look.
Madison
TheraNest by Ensora Health
No problems noted.
25 mai 2026
Réponse de TheraNest by Ensora Health
That's exactly what we like to hear! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
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